HVAC reviews in Irving, Texas
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Great service!
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Prompt help during our extreme heat. Polite and experienced owner and crew.
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He sais he would show up at 10 am. To fix the problem. He never did. Not even a phone call.
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The best AC and heating services I have received. Tyson Heating and Air has been servicing my home for years. Services include new air handler, electrical when I had home renovations, routine maintenance, etc. They provided me with same day, weekend, and after hours services.
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On multiple occasions Mr Tyson and his staff have been professional, honest and great to work with. Every time I have had an issue he shows up pretty quickly and gets the job done. I highly highly recommend him and his team.
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Love these people!!
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Had A/C and furnace replaced. Excellent service and professionals.
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Excellent service, technicians are punctual and know their business. They will not try to "upsell" you something you don't need. I also purchased a service contract with them for Spring and fall checkups, very reasonable. I highly recommend them.
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We were given this company's information by our commercial property management, and called for service to our heating systems that weren't working. The gentleman that answered the phone was courteous, and he sent techs over within a couple of hours. Two men showed up to take a look at our system, and went on the roof to check the units. We have 3 units up there, which we have never seen in person before. One unit was turned off for unknown reasons at an unknown time. Another unit had a broken control unit, possibly on purpose. We were not given any reason why the third unit was not working, but it did without any "repairs."
When the repairmen switched the control boards from the second and third units, the second unit worked as it was supposed to. We asked him to leave it like that, but he said he couldn't, and that we would have to purchase a new board. We were also told that the air filters hadn't been replaced in a long time, and were told that they were $15 each. Since we haven't seen the units, and know nothing about commercial heating and air, we gave them the go-ahead to replace the filters on the first and second units. When the guys were done, they handed us a bill for over $1000.
Apparently each unit has 8 filters, so we were charged for 16 total ($240), the board ($320), 3 hours of labor ($345), a $20 service charge, and $77 in tax. Since the guys were only here for 2 hours, we questioned the labor charge, and were told that their time starts when they leave their office, yet we were not told that upfront. We were also not told that each unit had 8 filters, so we expected $30 total for 2 air filters.
After speaking with the owner, the only thing he was willing to do was to take off 1/2 hour of labor ($57.50). Apparently we were supposed to know or ask when their labor time started, and how many filters the units had. Please be aware of these guys, and find out the right questions to ask service people so you aren't charged a ridiculous amount like we were! -
I have used J&C several times, always with wonderful results. They have come out on a Sunday within an hour of me calling; they have not overcharged or attempted to oversell me anything. Once, when another company came out and tried to tell me that I needed a whole new system (over $8,000), J&C came out and fixed the problem for under $200. I will always use them.
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Trustworthy, talented, and local. One of the most fair and reliable HVAC services in the state
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Had two systems upstairs and down. Once company quoted $18,000 including unnecessarily moving some copper lines and re pouring bases for the units. J&C gave me a quick affordable and honest quote to save one unit for 4-5 more years and replace the smaller one at much less cost. They did quick and efficient work and have followed up with free filters and are very very easy to work with in terms of scheduling. Really enjoy working with them.
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This dude seemingly forgot his company logo was on his truck and likes to cut people off while on his phone. Your poor driving skills must be a reflection of your quality of work.
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Great services
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Awesome company!
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Very impressed with the professionalism and the knowledge of the people I worked with. Will definitely be doing all my future business with this company.
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Great company…..
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He helped fix the A/C in our home just in time for the hot weather coming up!
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Tony helped my parents with their A/C needs and repaired successfully that same day.
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Amazing customer service, he came to fix our a/c unit before the hot summer!! Great overall 😊
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Great service! Comfort Zone came in and gave me the lowest price I could find and they did the installation in half a day