Plumbing reviews in Irving, Texas

Give me a really good price on cast iron replacement was very thorough

Grateful for their quick and courteous service

Honest, dependable and great work. I will use them for all my plumbing needs in the future also.

I hired this company to fix a small break in the cast iron pipe under my rental after a hydrostatic test revealed the issue. The price seemed fair, but what I didn’t realize is that I’d also be paying in stress, delays, and outright neglect.

Communication was almost nonexistent. Jacob rarely answered his phone, and when he did, I got the same rehearsed line every time: “We just need to do this and that—we’ll get it wrapped up this week.” That “week” turned into over a month of chasing them down with calls and emails that were mostly ignored.

When they finally completed the work, they left the crawl space a disaster—burying my cleanouts and leaving the access hole open. After more prodding, they came out to address those issues, and I thought we were finally done. I was wrong.

They had also left all the cast iron they replaced under the house, along with filthy plastic sheeting that had been soaking in stagnant water. The result? A disgusting smell now coming up from the crawl space. I contacted Jacob again, and—true to form—he brushed me off with vague excuses before disappearing for good. I even gave him a chance to respond and take responsibility, and he didn’t have the backbone to reply.

This is not a professional plumbing company. They’re unreliable, careless, and dishonest. If you have a serious job that requires any degree of follow-through or integrity—look elsewhere.

Jacob is an excellent plumber and truly cares about his customers.
If your looking for a plumber who will it right the first time. Jacob from same day plumbing is the guy.

Highly recommend this company! I had an after hours emergency and contacted Jacob. He came out immediately! Very knowledgeable, respectful and reliable. My problem was resolved within an hour of contacting this wonderful company! Will be referring to all my friends and family for future problems!

Same Day Plumbing has truly been a blessing for our family. With kids, clogs happen — especially with “flushable” wipes — and they showed up right when we needed them most. They arrived quickly, treated us with kindness, and fixed the problem with care and professionalism.

What meant the most was how understanding and patient they were. No judgment, no stress — just reliable, compassionate service that brought real peace of mind. I highly recommend Same Day Plumbing to any family needing trustworthy help.

I had an outside faucet that wouldn’t turn off.
When I went to turn it off, it would spin around and turn on again. Jacob came out and replaced ithe whole faucet promptly. He had to run to a nearby supply store to get the part. He wasn’t gone very long at all. I appreciated him getting the part for me. His prices were fair and his customer service was excellent. I would highly recommend this company to my friends and family

Same Day Plumbing, LLC was awesome from start to finish. I called in the morning with an urgent issue and they were able to come out the same day, right on time. The tech was professional, friendly, and took the time to explain what was wrong and what my options were before doing any work. The price was clear and reasonable with no surprises, and everything was cleaned up before they left. The repair was done quickly and correctly the system has been working perfectly ever since. I’d definitely use them again and highly recommend them to anyone needing fast, reliable plumbing service.

Eduardo is the man! Thank you

Thank you big brother! Very helpful and honest people!

Very reliable and Transparent communication. Cost effective.

He did a great job !! Fast and efficient!!

Eddie, the technician did a good job.

The company answered my call quickly. Eddie and Cody did a great job.

Great company! Helped me in a timely manner and very helpful with all my questions - Very honest and professional! thank you big brother!

Eduardo went above and beyond! I highly recommend Big Brother Plumbing.

Tech provided Excellent service, very detailed oriented and ready to come back if there’s any problem seen

Great customer service Eduardo Rojo did a great job and help solve my plumbing issues

Eddie was very patient, sincere and empathetic. And he smells GREAT. Which is an added plus.
Thanks 😊

Eddie was very professional & had very good customer service. We were very pleased. He fixed everything!