Reviews of local pros in Irving, Texas

4.5 based on 4056 reviews Back to the listing
    5

    Joel we very professional, honest and straightforward. His report was thorough and easy to understand. He went above and beyond. Will definitely hire them again.

    4

    They were quick to respond and Diagnose my problem. They came back out with the correct parts and had my system up and running in no time. Will definitely use them in the future for any issues going forward. Diego was very polite and professional.

    Thanks

    5

    I’ve had excellent experiences with ARTC Heating & Cooling, in Irving, TX. They are prompt, knowledgeable and efficient. The owner Jesús is the nicest man: kind, courteous, friendly and respectful. These qualities are important to me along with expertise! I’ve been fortunate to have Jesús present for every service this company has performed for me, including installing a new HVAC system. I also like their very affordable monthly service plan you can optionally sign up for (which I did); it’s $5 less per month than the last company I did business with. The office staff is also outstanding without exception: friendly and welcoming. I can highly recommend this company.

    5

    I would recommend ARTC Heating and Cooling. I needed an EVAP Coil replacement for my AC and I called for a quote and were responsive. They came out quickly looked over my system and discussed different options that was very helpful. The day they were supposed to repair my AC they were on time, polite, professional and very knowledgeable about my system. If your looking for a small family owned business that showed honesty and integrity with quality work and no high pressure sales ARTC Heating and Cooling are the people to call.

    5

    Great experience. Had a larger firm that installed my original unit scheduled to come out, appointment window was 1pm - 10 pm. What? ARTC set a window of 12pm - 1pm and we're right on time. Ultimately had them install a new unit and they came 2 hrs before the appointment, and 2 hrs earlier that my upstairs got cooled down!

    5

    I recommend them for work because they answer their phone, setup a time to meet to understand what you are looking for and answering multiple questions. They quickly followed up by a quote and setup a time to do the install. They showed up on time and were very professional to me and courteous of my house. They installed very efficiently including having their own electrician. Their price was reasonable and the quality of the units are the best.

    5

    I’ve been working with Joel for over a year and he’s been amazing. He’s quick to respond in an emergency and is extremely reliable and trustworthy. My HVAC broke in the middle of summer last year and Joel gave me a reasonable quote and replaced the units within 36 hours (other companies had a week wait time). I highly recommend this company!

    5

    Josh was amazing at helping educate and get all the work done seamlessly! He helped us get our water heater working again and fixed our kitchen sink! Plus he was friendly and easy to work with!

    5

    Alex Coronado came out initially for a toilet repair, but after completing inspection, found a multitude of other issues that also needed to be addressed. He did a fantastic job on the repairs we agreed to at this time. I would highly recommend him for any plumbing issues

    5

    Blockage that I failed to clean myself was removed quickly and efficiently. On top of this Bedford inspected the piping with video camera and pointed out for a potential problem place in the pipes. All faucets and toilets were inspected as well as water heater. All of it was provided the same day I called in, which is probably faster than my insurance could do and for the same price I would pay through insurance and get less service.

    5

    I had my kitchen sink and garbage disposal replaced. Jordan couldn't have been better...he explained everything he needed to do in verbage I could understand! He was fast, efficient, and really friendly. It's workers like Jordan that make me happy I always go with Milestone.

    5

    Had a serious plumbing clog in the kitchen but Austin did a great job!! He took time to determine where clog was and got it unstopped! Grateful to Milestone for responding quickly to our need and charging a very fair price!

    5

    Milestone sent out Savian who is a warranty technician. It’s not often that a company will go over all the possibilities of a complicated system but they did. Savian checked and rechecked my fan motor and the motherboard and found the issue. He explained to me what he did to fix the problem. I’m happy and grateful that he was able to fix it in time for the upcoming cold front. I would definitely recommend him and Milestone.

    5

    Our technician Jonathan was incredibly helpful, professional and surprisingly quick. We called into Milestone for a second opinion for a drain clog and not only did they come out next day, they saved me an astronomical amount of money and fixed my drains in less than an hour. I truly could not recommend their services more.

    5

    Your technician Justyn Challis performed the winter check up on our furnace and AC unit. He was very friendly, very professional and thorough. We appreciate his work and time.

    5

    Nick is our go to guy and always does a great job servicing our units. He always makes sure we understand any issue and how to fix it. Would highly recommend!

    5

    William Mota, with Milestone, came to do a routine maintenance check on our HVAC system today to make sure everything was good to go for the upcoming winter season. William was professional, knowledgeable, and friendly. We will continue to do business with Milestone for our entire HVAC system.They have done a great job for us in the past years and I'm sure they will continue to do so in the future!

    5

    Appointment was easy to make. Cody showed up on time, Milestone gives a GPS map showing where their tech is. Friendly, plain language explanation of what was being done, some possibilities of what could be done in the future, a full written breakdown of everything. This was my annual maintenance and it was no charge for anything.

    5

    Daniel was so prompt and courteous! He spent time with my sellers and I and went above and beyond what his inspection call consisted of to perform! Highly recommend!

    5

    Will was my tech that came out and was remarkable! He was thorough, punctual and explained everything I needed to know about how my HVAC system was not working properly. Get the Milestone Advantage Plan, IT IS WORTH IT!

    5

    We had a water leak in our home and temporarily relocated to a rental home while the repairs were being made. The company showed up to sand the hardwood floors when we discovered we needed a two twenty volt plug. We called Milestone and explained the urgency. Milestone sent Nathan over and in under 30 minutes, the sanders plugged in and we were back on a schedule that was intended to get us back home by Thanksgiving. Milestone was quick, efficient and Nathan was professional, polite and interested in making sure we were satisfied customers.