Reviews of local pros in Irving, Texas

4.5 based on 4056 reviews Back to the listing
    5

    Outstanding service and very efficient. I would refer them to anyone.

    1

    Never keep up appointment. Worst customer service. Manager yelling and don’t give chance to talk

    1

    I called mulitple times and no one answered. Wont be using this company in the future. They are not 24/7 as advertised.

    5

    Aside from getting the job done Wes was very helpful and nice. 5 out of 5

    5

    Wesley was very professional and efficient, 🌟🌟🌟🌟🌟 Excellent Value too!

    5

    Fair, honest, prompt and professional....I highly recommend Texas Air Conditioning & Heating Co.

    5

    Blower motor went out at 2am Thursday. Mark replaced it this AM. The ac is humming again by 10am Friday on a 105 heat wave week. My mom thanks you Mark!

    5

    Mark and his sun did great job for taking care my home and office heating needs. We will use their service forever.

    5

    I highly recommend Texas Air Conditioning and Heating!!! This company stands behind their warranty. They didn't delay in getting to me. Incredible customer service!!!

    5

    Wesley has helped with our AC units on a few occasions. Prompt, communicates well and trustworthy! Always provides excellent service!

    1

    Would not recommend these guys to anybody. Had them scheduled to come fix my AC, my ETA got pushed back without them notifying anybody. My house was 95 degrees waiting around, the
    First Lady hung up on me and the supervisor threaten to push my time back even further. Ran by incompetent people

    1

    The customer service was horrible. Was not on time. Arrived 4 hours late. The technician was very unprofessional and rude. One guy was in training he said and had no clue to what he was doing. I voice my concerns to company I did not get any feedback to even an attempt to correct or address the issue. I wasted a whole day and my unit still was not fix. The company need to make sure the technicians that are sent to people home are train to perform the job, trust worthy and have customer service training.

    5

    Honest people!! Hard to find!!
    Wesley is amazing, Replaced ductwork today, more planned for the future.
    Had great suggestions.
    I feel like I have found a fair and honest company to deal with in the future!!
    Thank You so much!!

    1

    This company is poor to say the least. They set the appointment for repair on the day and time window. No one shows up at all, toward the end of the day I called the office to inquire where the tech is.. They say the tech had a personal emergency.. and they rescheduled for next day.. Next day comes and again no show..I call the office and there is no apologies for the lack of service. I ask what do I do as i have had no ac for a week.. admin says do what you got to do??!. They say the tech will be out between a new window and doesn't show again....What has happened to customer service and reputation in business. Doing what you say you would do? If the owners of this company are wondering why their business is down.. they should look internally real hard.. simple math treat customers bad they slowly go away. WAKE UP!

    5

    Excellent service would definitely recommend to anyone that needs AC or heating repairs!!! Very knowledgeable and professional, diagnosed my ac problem quickly and quoted me a great price to fix my issue! No need to get a second quote these guys are awesome and will use them above anyone else!

    5

    Love this small family-owned and run business. Mark and Wesley worked on my mother's unit, and now take care of ours. They are thorough, diligent and professional... and nice!

    5

    Fast service - came out same day to a heating issue. Solved our problem and also installed a new thermostat. Nice people too. Will use again and recommend.

    5

    Recommended by a neighbor. Been having the same problem with drain line for years. Other company too lazy to figure it out. Wesley with Texas Air Conditioning and Heating came over and solved the problem and actually FIXED it. He did a great job, he taught me how my drain works and showed me where my drain line connects to the plumbing in the house under the sink. I will definitely use them again and recommend this company to friends and family. Thanks again Texas Air

    5

    I have known this family my whole life. Mark and Wesley are very good at what they do. The only AC company my family will call. They are the guys to call for your AC heating needs. Thank you for serving for our country Wesley!

    5

    My AC was not blowing cold air during this terrible heatwave. Called several places and there was a long wait for a callback. Mike called me back instantly and ended up fixing our problem in less than an hour and provided amazing service. Highly recommend!

    4

    I’m a mechanic by trade so I can do mechanical work. I had a compressor fan burn up, I looked the parts up ordered them and installed it. I still had a problem and called Texas Air Conditioning and Heating. They showed up ahead of schedule, found a bad connector and fixed the issue. The young man was hesitant to charge me but I insisted. We agreed to a price, I learned something new and highly recommend this company!