Reviews of local pros in Irving, Texas

Yearly service and maintenance for gas furnace and central A/C, and repair work for various problems over the years. Flexible scheduling for each event, but quick to respond when something is needed. Everything these guys do is done well. When a time is set, Texas HVAC is prompt and very efficient in going right to work to identify and fix the problem. They care for both my residence in Dallas and a rental property in Cedar Hill. My repairs have each been timely, effective and reasonably priced. Mark Heine works diligently with his technicians and his client to find affordable and beneficial solutions.

We had been serviced by the Heines for three years and every time Mark and his son Wesley have been fast to respond to our request and very professional. They understood the problems and solved them right away, not common procedure, as we had many others AC guys pretending to do the work. I am very impressed by their work and would strongly recommend them.

We called these nice people this morning to take a look at our heater that quit working. They quoted us a time to come between 3-4pm but called earlier and came right over :). Mark and his son Wesley were quick to identify and fix the problem and for a reasonable amount. Fast, Friendly, Honest, Prompt and Reasonable earns them an A+ from us!!! Will not hesitate to use them again.

We had such a great experience with Texas AC/Heat. They came out within 1 day to look at our heating system and were able to fix it the same day. They were honest and transparent about the issues + costs. I would definitely recommend this company!

Texas Air Conditioning and Heating is a 5 Star company. They do not disappoint. They’re always on time and efficient. You’ll never get the run around and always get a reasonable price. Don’t hesitate to call, otherwise, you’ll wait for days for another company. Thank you Mark and Wesley for servicing us!

Texas A/C and Heating is a family owned and locally operated firm. Mark Heine has a great deal of knowledge and experience and he is ably assisted by his son, Wesley. They were able to quickly diagnose the problems in both of our A/C's and provided several alternative solutions with detailed cost estimates.
Mark Heine is honest and dependable. There was no up-selling into higher cost models with features that are of little to no use. Also, Mark doesn't resort to come-on or other sales gimmicks to draw in business. They service and supply quality A/C units with full warranties. Texas A/C & Heating came recommended to me by several neighbors who have been customers of Mark Heine for ten years or more. All the work is done professionally and Mark called upon his brother, who is also an experienced and licensed technician, to assist when the scope of work at our place demanded his skills in installation and with ducting arrangements. Throughout the whole process the job site was kept clean and any trash created was hauled away by Texas A/C & Heating by the end of each day.. Also, Mark and Wesley were very helpful in explaining their plan of action for the work and were always ready to answer any questions we had. In summary basis our experience we believe we were the recipients of excellent service from Texas A/C & Heating and would recommend them to others.
Description of work:
Replacement of a 30 year old inoperable 5-ton Comfortmaker A/C & Heating Unit with American Standard 16 SEER A/C and Heating Unit. In addition, Texas A/C & Heating serviced a 30 year old non-functioning 3.5-ton Comfortmaker A/C & Heating Unit. After several checks and tests were performed by Texas A/C, this unit was brought it back into full operation thereby saving us the cost of a replacement.

My family has used Texas Air Conditioning & Heating for over a decade. Owner Mark Heine has been responsive, diligent and effective in every instance. He's got the work ethic to labor in a hot attic, the expertise to identify and fix the problem, and offers fair prices for outstanding work. Highly recommend.

Mark and Wesley at Texas Air Conditioning & Heating went out of their way to help me quickly when the heat went out in my home, and fixed the existing system, saving me thousands. This was after I reached out to one of the big name companies who advertise $129 will make your heat work better who refused to do anything because I needed a $17000 new system in my 1600 sq ft house. All it really needed was a good cleaning and someone who could do the maintenance my neglected system needed. If you want someone to save your system instead of pushing you to buy a new one reach out to these guys. They are awesome!

Mark and Wesley were great to work with. Very pleasant, efficient, and effective. We were without heat with an artic blast on the way. They put in the extra effort to ensure we had heat in time. It was great to get up this morning feeling toasty! Thanks guys - y’all were great!

Both Wesley and Mark are great to work with! The woman who left a recent one star review - all her other reviews are in Austin so there's probably another a/c company with a similar name and she didn't take the time to make sure she had the correct one. That happens a lot on Google.

Mark & Wesley are top notch! Found my AC issue and tried to save me as much money as possible to repair the problem. Very professional and completed the job perfectly while dealing with the extreme Dallas heat! Truly care about their customers.

Texas Air Conditioning & Heating bailed me out last summer when our A/C stopped working, they were very responsive and able to get out the same day and make the repair (replaced the capacitor). They did a great job on the seasonal inspection this spring. Very nice, professional and knowledgeable.

I placed a call in the morning and had my air conditioner fixed by late afternoon! Mark and Wes were professionals. They explained the current problem, what they would do to get me back up and running and then fixed the issue quickly and professionally. It was nice to deal with a small business owner who was able to explain the problem concisely and then take the corrective measures to get me back up and running. All without the costly replacement of a unit! I highly recommend their services.

Ive been using these guys for over 15 years. Good, honest, family owned business. Mark and Wesley are great. The replaced my entire system over 10 years ago and i have not had 1 issue. I also get an annual service from them every year around May to make sure everything is running ok and i don't have any malfunctions during the middle of summer. Highly recommend!!

Called Texas Air Conditioning and Heating out to fix a failed capacitor in the condenser. From the time I called to the time my A/C was back up and running was under 1.5 hours.

Service was quick and professional, serviceman was friendly and the price was very reasonable. Would highly recommend to anyone in the area.

My mom’s AC went out yesterday 6.26 and we callled Mark and West immediately. They were able to come out within 30 minutes and diagnose our concerns and what was needed. Due to timing they had to order the part to get for today 6.27.24. They were able to obtain the part needed come in and install the motor. Mark and West are professionals, courteous, honest and transparent on the problems and what it will cost. I will continue to use their services for my mom’s AC/Heating needs and mine as well. Hands down 5 out of 5

We had the AC go out in our shop, Roy's Pawn & Gun. This unfortunately happened during business hours so we were in desperation mode to get it up and running asap. We called these guys and not only were they able to come right out and diagnose the issue, but they had the parts in stock and fixed it one the spot. AND they found and fixed some other things that prevented future problems. Mark and Wesley are extremely professional and honest making Texas Air our go-to guys! Thank you again!

Mark Heine and his son Wesley have worked on our AC units for several years now. Their work is thorough and careful, and they’re great at diagnosing, fixing, and sustaining HVAC units. Texas Air Conditioning and Heating will never charge for things we don’t need - and they’re tremendously responsive. It’s great company with great people - we won’t use anyone else. Five stars.

Called and spoke to Mark & was told someone would be out around noon. Wesley actually showed up an hour early, which was great because my AC was completely out & it was HOT. Wesley made sure the AC worked properly. He tested it several times to make sure it was fixed and I appreciate that. I gave a 4 star rating instead of 5 because of the additional charge of $8.75 for service fee that I was not aware of. Other than that, I am happy with the service and will use them again for my annual tune-up.

Our job was super complicated -- involving a giant crane, a street-blockage, city permit, police supervision, a narrow ladder, a hot attic, a small roofside platform, plus all the usual HVAC take-down and set-up, etc.

But Mark and Wesley made it all look easy - got it all done efficiently, cheerfully, on budget, and within the time allotted.

They also made reasonable & successful efforts to save us money where possible.

We felt they were knowledgeable, professional, honest, reliable, punctual, good communicators, conscientious and -- beside all that -- even fun to talk to!

10/10 would confidently entrust them with any other job at my home.

AWESOME!! Wesley came out an hour after I called (that’s fast for AC help when huh don’t have any!)
He had the new motor stocked in his truck and fixed it quickly. He explained everything well, wrote up a detailed invoice. As an extra, he checked and cleaned both units! For reference, my former HVAC company didn’t have the part in truck (wasn’t concerned that was another night of no AC for us) and was going to charge $200 more. Texas Air is now my new HVAC company. I highly recommend them!!