Reviews of local pros in Irving, Texas

I wanted to share my experience with servpro. They came out to give me a quote on my house cleaning. Jessica had the estimate to me within a couple of hours. They came out and cleaned my home. They did an amazing job. Thank you servpro

Jessiica was a big help during the rough time, she walked us through the proses and explained what was going to happen. She dispatched the technicians and when they arrived worked on the cleanup and drying proses just like she said they would. We are very satisfied with Jessica and would happily recommend SERVPRO of North Irving to our friends and family...

Very professional and empathetic staff. So grateful for Lori and Ashley and the rest of the crew as they worked with our insurance and got our entire water damage job approved, even the repairs part. Best in Dallas by far.

My washer hose was installed incorrectly and before I noticed my whole bathroom was flooded. It was late but I called and Jessiica was so nice and made sure I knew exactly what was going to happen. Would recommend to anyone!

I woke up in the middle of the night to more then half my home filled with standing water. I called Servpro at 2 AM and a team headed straight over to start extracting the water. They explained everything in great details and kept me full of knowledge throughout the whole process. I found that their whole team between the crews, the office, and the management were all very helpful. The general manager was also very helpful with all of my needs.
I recommend them to all of my family and friends.
I will definitely use them again in the future!

Absolutely outstanding!! This company did such a thorough job. They listened to my concerns, addressed them, and communicated with me throughout the process. Very professional! Very considerate of property. Highly recommend!

I have not had the best of luck lately. I am now going on my second water damage in a matter of just a couple months. I reached out to this Servpro because they handled my first water damage and did an amazing job. I called them out again and they rushed right over in the middle of the night to help get all of the water out of my home. There technicians and managers are very helpful. I will definitely call upon them again.

After the great mitigation team finished their part, I asked if they could put my home back together. I had no idea one company could do it all. That's awesome. The manager named Bill and his crew wasted no time helping get my home and life back together. Thank u guys. You are the best.

We were affected by the recent flood in Ellis County and we immediately called. They answered promptly and the owner, Micheal, personally came came out the same day with a humidifier and fans. Then technicians then came out every day over the next 5 days to see if the drying process was on schedule. They explained the process in detail, assessed the damage in the house, and operated very quickly with the equipment. Everything was handled very smoothly and professionally, which helped ease the stress of having had the house flooded. Very appreciative of this company and everything they did for us.

Beware! Very very sketchy company. 3 of the 5 star reviews on here are from the company employees. Beware! They will charge you 4x what they tell you. Awful experience. So disappointing. Should have read all of the different website reviews first. They tell you to give them your credit card then they give you a low ball estimate of what it will cost so you feel comfortable doing so. Then they send you an invoice at the end with multiple erroneous charges. I tried calling the accounting department multiple times to discuss my charges with them. No one ever returns my calls. Jessica the account manager is allegedly “in a meeting” every day all day, as is her boss. And despite multiple calls to the manager, she is always “in a meeting” and refuses to call me back. If you were honest and not corrupt, wouldn’t you talk to your customer without any hesitation? Ive even tried to reach out to the owner Michael but they will not connect me. This place it’s super sketchy.

Called for water damage. Chance and his partner Kameron were amazing. Definitely would recommend and call for help again. Very professional and did an amazing job. Would give 10 stars if I could.

I've called on Servpro of North Irving before when I had a small water damage at my house, and they responded so quickly and did a good job that I thought I'd try them again. This time I needed help cleaning my linens. They are too big for my washing machine and I couldn't get them cleaned correctly. After I found out they also sanitize pet beds, I decided to give that a try. They picked up and dropped off everything at my house and were very nice and professional. When I asked how they were going to clean my items, they gave me a full explanation and showed me a video on the spot. A few days later, everything came back smelling great and feeling light and fresh. My pet beds are also x-large and it wasn't a problem for them. They got rid of their stains and now they look cleaner than when I got them from the store. My house smells great now with the fragrance they used (which is optional and free, but it smells so good it's worth getting). They even gave my dogs a box of treats! I'll call on this Servpro office for anything else I need in the future. I recommend them highly.

Servpro Crew answered my call in the middle of the storm. They were great in customer Service. They came to my house and took care of the flood as soon as possible. It was very cold inside my house because the electricity was out. The technicians got the work done and explained everything they were doing. They completed our job start to finish with no complaints. They worked with my insurance adjuster every step of the way! Thank you Servpro!! We finally get to move back into our home!

We spent nearly 30k to have an old laundry room built into another bathroom. Within a short period after the build we noticed the tub cracking very badly in all of the corners and the coating coming off exposing the yellow what matt be fiberglass. Additionally, that it was unlevel due to items rolling off of it. I contacted the individual in charge of my installation and he "started the process of a remedy". They went back and forth for several months trying to find receipts for the tub but apparently no one has them and nothing was ever given to us. Keep in mind the tub is getting worse with every passing week. After they could not find the receipts in order to try and file a warranty claim with the tub manufacturer they told me they were going to come an insurance claim to cover it. Now, over a year later, still nothing. They are now completely ghosting me. We spent our very hard earned money with this company and fully regret it. Save yourself the pain that we've been put through and find another company.

My AC leaked and flooded my house. Servpro arrived on time to save my base boards and walls from being replaced. They used the equipment necessary to help save our house from water damage. They were considerate and work around my schedule. We had to change our floors because they were hardwood, luckily we have new floors. I hope I never have to go through this experience again but if I do I will not think twice about calling them. My stressful days become easier because of their accessibility. Thank you for helping us!

Calidad, profesionalismo,buen precio y excelente atención.

Excellent services

poor service!

Excellent service!

This service was great!

Nice work