Plumbing reviews in Katy, Texas

4.9 based on 1413 reviews Back to the listing
    5

    John has consistently provided excellent service
    Fair pricing and prompt attention

    5

    Great service, friendly and affordable! We will definitely call on them again for servicing all of plumbing issues. They are great!

    5

    Mercy came highly recommended and I''m so glad we called them. Spent the day trying to troubleshoot on my own and should have just called Mercy! Professional and prompt service when we needed it (after hours). Luc was very knowledgeable and took great care to keep the work area clean. Thank you!

    5

    Our electrician mistakenly punctured a pipe behind our vanity. Had a plumber come out ASAP that previously did some work for us on a garbage disposal and he wanted to charged $650😩😳.

    Found Mercy Plumbing on Google and they had Nathanial come out within the hour! Nathanial was very pleasant, friendly, and explained to us in detail what needed to be done. He made sure he did the job correctly and efficiently! They were 10/10! Definitely saving them for future plumbing needs!!

    5

    I wanted to reach out to Mercy Plumbing and let them know that they really helped me out of a jam My Air Conditioner line to my sink was clogged and backing up into the sink. They came right away and the Technician I sorry I can't remember his name. He was very knowledgeable and knew right what to do.
    I will be honest I thought the charge was a bit high. I was in a jam and needed help right away. Water was leaking on my floor. I am grateful for the help. Robert Psenka Richmond Texas

    5

    Mercy Plumbing was quick to respond to our broken pipe that unfortunately occurred in the late evening/early night. Even though Luc was done for the day, he came out and fixed everything for us with a smile on his face. He was very nice and professional. He explained everything to us as went along. We would highly recommend them to anyone. Thanks for the great work!

    5

    Mercy Plumbing was on time, courteous and professional. They successfully cleared my clogged AC drain line and provided needed maintenance on my water heater. They explained each step they took and how to maintain the line in the future. The owner and his sons were fast, friendly and efficient. Cleaned up very well at completion. Will definitely use them again and recommend them to others!

    5

    John and his team did a superb job! They were incredibly kind and helpful. Fixed our kitchen sink plumbing issues in no time. They all took the time to explain the issue in depth and gave suggestions to rectify the problem. Would definitely recommend to anyone and everyone!

    5

    Excellent and prompt service! Only needed a valve installed but they went ahead and setup the bidet that started the whole problem too. Would recommend them for any and all services needed, they really go above and beyond to make sure you are happy.

    5

    I recently had the pleasure of using Mercy Plumbing, and I cannot recommend them enough! From start to finish, the service was top-notch.

    I called Mercy Plumbing and was immediately impressed with how professional and friendly their customer service was. They were able to schedule an appointment for me the same day, which was incredibly convenient.

    When the team arrived, they got right to work and were able to complete the job quickly and efficiently. It was clear that they knew exactly what they were doing, and I felt confident in their abilities throughout the entire process.

    But what really stood out to me was how friendly and personable the team was. They took the time to explain everything to me and answered all of my questions with patience and kindness. It was clear that they cared about providing excellent customer service, and it made all the difference.

    Overall, I cannot recommend Mercy Plumbing enough. They are true professionals who know their craft, and they do it with a smile. If you're in need of plumbing services, look no further than Mercy Plumbing - you won't be disappointed!

    5

    Professional. Reasonably-priced. Nice people. Courteous. Willing to work with me. Very knowledgeable. Is there anything else one would want?

    I hired them to do an unclogging and redoing the plumbing to my manufactured home. I had a few complexities and they worked with me on them. This is so rare! The owner John is very nice and easy-going.
    Really appreciated the fast and great response when I called Mercy Plumbing! They were able to accommodate a fast repair for me and they were quick and clean! I'd highly recommend them and would use them again anytime
    You genuinely need look no further than this company! They are now my go-to for any plumbing need!

    5

    Great service, professional, efficient and hard-working. The team was very respectful and great to talk to. John worked hard to fix a huge problem in our drain. Highly recommended.

    5

    Reliable company with fast, same day response.
    The issue was identified and shown to me before and after the repair. There’s a reason why the mercy plumbing magnet stays in my fridge. John and Nathaniel do great work.

    5

    I called Mercy this afternoon and they were at my house in an hour. Cannot say enough about Nathaniel. Very polite and professional but yet also personable. Such a friendly happy man. This was my first time with them, and I will always use them in the future. He told me upfront what the cost would be which is super important to know. You cannot go wrong using this company for your needs.

    5

    Mercy Plumbing has always been a reliable and trustworthy company that I have used over the years. I recently called them to hook up the gas line to the fireplace. John (the owner) was very professional, showed up within an hour of my call, and listened to what I needed. As he has done in the past, John gave multiple options and recommendations. He then took the time to answer all my questions.

    Excellent customer service, work, and price! It is always awesome to find a local company that you can trust time and time again.

    5

    I had a difficult leak coming out the slab of my home and John the owner spent nearly an hour troubleshooting for no cost. As he predicted, cutting the wall revealed a leak in the water line running to my kitchen island through the slab. Luke and partner did an excellent job and were able to complete the difficult task of running new waterlines to my kitchen island through the existing casing (avoiding the huge cost of digging). Mercy is very responsive and does great work for a fair price. Highly recommend!

    1

    *CAUTION WITH HIRING ON WHOLE HOME FILTRATION* The team was hired to install a whole home filtration system. We were assured this would be an easy install. During the install process one of the workers pressurized a carbon filter that exploded and stained our wall. Additionally, they “claimed” to clean our water heater tank by draining it but did not provide any agitation during the process. Flash forward several months later after still having issues with water quality we spoke with a second plumbing team AND a water softening expert and realize the filtration system was indeed not installed correctly. EXTREMELY disappointed with this company and will be cautioning others against them!

    5

    I recently used Mercy Plumbing to replace/install a new hot water heater at my home. I was thoroughly impressed with Nathaniel as he changed out the hot water heater in no time at all and was very courteous and knowledgeable when it came to any questions that I had. I thought that the pricing for the installation was extremely fair and I would recommend Mercy Plumbing to any one looking to repair/replace their hot water heater or to take care of any other plumbing needs. Thanks again Nathaniel and job well done!!! We couldn't be happier!

    5

    I had a clogged sink yesterday and had to look up plumbers online. Found Mercy Plumbing, the lady I spoke to was very courteous and helpful. Fast forward to this afternoon, someone calls me from there that they are on their way. He comes in, gives me the cost, then discounts it, and even though I couldn’t afford it right away, the guys (who are actually brothers) - Nathaniel and Nicholas were very nice about it, giving advice on what to do and all. I WAS VERY IMPRESSED and even more to know they work with their Dad. Honestly, these two young men are the best tradesmen I have ever encountered in decades. I wish I could give more than 5 stars.

    Thank you so very much. I am definitely recommending Mercy Plumbing and will also use your service in the future. Keep doing a great job and even better, guys!!”

    5

    Wonderful company! John was very knowledgeable and explained the process. He was fast and efficient. If you have any plumbing needs call Mercy Plumbing and ask for John.

    5

    I recently had the pleasure of hiring John from Mercy Plumbing to address some plumbing issues in my home, and I couldn't be happier with the service I received.

    From the moment I contacted the company, the customer service was exceptional. They were prompt and courteous in scheduling the appointment, and John arrived exactly on time, which I greatly appreciated.

    He was not only highly professional but also very knowledgeable. He took the time to explain the issues in a way that was easy for me to understand and presented me with clear options for repairs. His expertise was evident, and it gave me confidence in the solutions he proposed.

    The quality of his work was outstanding. He worked efficiently and effectively, leaving no mess behind. The plumbing problems were resolved to my complete satisfaction.

    What truly stood out was John's honesty and integrity. He provided a fair and transparent estimate, and there were no surprise charges. I felt that he genuinely cared about providing the best service possible and ensuring my satisfaction.

    Overall, I highly recommend Mercy to anyone in need of plumbing services. They are a team of professionals who are reliable, knowledgeable, and dedicated to their customers. I will not hesitate to call them again for any future plumbing needs.

    Thank you

    Bryan Brooks