Plumbing reviews in Katy, Texas

4.9 based on 1413 reviews Back to the listing
    5

    Last night i had a gas leakage in my dryer gas valve. It seems when LG technician was installing the new dryer they cracked the valve.
    Anyhow i contacted Mercy Plumbing late night, they responded immediately.
    Nathaniel showed up 10min prior and started to work on it. He checked the whole house if they were any leakage and he mentioned that it will take around 60~90min but actually finished in 45min. He is also very knowledgeable in his work, super nice and explained the current situation.

    Very trustworthy company. Thank you Nathaniel.

    1

    I called to request a quote for a water heater installation and was told that someone would need to come out to assess the current setup in order to provide an accurate estimate, which I completely understand. However, during the call, the representative stated that he was “losing $100” just by being on the phone with me. That comment was off-putting and unprofessional, and it immediately changed my impression of the company.
    As a customer, I’m calling in hopes of receiving helpful guidance and good service—not to be made to feel like a burden. Rather than continuing the conversation, I let him know I would not be moving forward with their services and ended the call. Seems like they have enough business by his attitude.

    5

    John is very knowledgeable. More important, he is honest and a straight shooter. He will tell you straight if something is not right and help you understand why. I like it. We had to reroute a gas line to the outdoor kitchen. I had another contractor come in to give me an estimate. But what John proposed was brilliant. Julian and his coworker did most of the work. It was thorough. Their price was reasonable and affordable. It took them over a day to finish the entire work. I will use them in the future. I strongly recommend them.

    5

    Mercy Plumbing was amazing. John and Julian came out to look at my water heater and gave me a fair and transparent price right from the start. No upselling, no pressure, and no unnecessary add ons. They were honest, trustworthy, and truly focused on what I needed. They even flushed the lines in my attic for free, which was such a thoughtful surprise. I’m very grateful for their professionalism and how smoothly everything went. Highly recommend Mercy Plumbing.

    5

    Ken is my go to plumber. I met him through another local electrician on a joint project. They often work together. He does fantastic, honest work. You're missing out if you just assume your missing something by not choosing a corporate plumbing company with 9000 reviews and 8 different contractors.

    1

    Never called me back. Opps

    5

    Fixed up a good friend of mine after the freeze

    5

    Came out Saturday night to fix a broken water line.

    5

    Honest, hardworking, quality work. Highly recommend these guys.

    5

    My plumbing was broken and front yard was flooding. Gave them a call and they rushed over and got it fixed

    5

    Very respectful and courteous! Second job done for me! House repiped and disposal replacement. I will always use this company!

    5

    Winter storm damage to outside faucet.. Found leak and fix system in less than a hour! Great work;no problems since.

    5

    Had a hot water heater go out New Years Eve. He came out and replaced it very quickly. He's also does work for the company I work for. Ver professional.

    5

    AAAlways Plumbing is the company we use. They are responsive and efficient. Most importantly, they are genuine.

    1

    Called Tuesday during the snowmegedon and was told he was booked until the following Tuesday, so I scheduled for the following Tuesday. Reached out Monday to ensure he was still coming out and was told he would be coming in the afternoon on Tuesday, 1500 rolls around on Tuesday with no call so I went ahead and called to be told he could come out Wednesday. Found another plumber to come out within the hour to get us up and running. Truly unprofessional.

    5

    I have used aaalways plumbing twice and they deserve a 5 star rating. Reasonable knowledgeable friendly prompt

    5

    Called out to my house because of a terrible water leak dripping down from my ceiling. When I called, Kenneth was very nice and straightforward, got over to my house within the hour! One of the best plumbing companies I've used.

    5

    AAAlways plumbing showed up on time and got my leaking faucet fixed very fast. Super happy with my experience and will be calling them again for any other of my plumbing needs.

    5

    I've used them several times. The first was when I had a problem with a new wall mounted toilet. The installer installed it and it leaked, 3-4 other plumbers including a master plumber who came out of retirement could not fix it. AAAlways did and they have been my go to plumber ever since.

    5

    Had a pipe burst outside after it froze. I was able to get a hold of them and we were lucky they could make it out the next day! They were able to get our water going again. Very professional, very friendly, and very fair on the price! Thank you very much gentlemen!

    5

    I've used their services for several years. They've always been honest, prompt and very professional. They do excellent work, always leaving the job neat and tidy after they are finished. I have confidence that when they do a job, it's done right. I highly recommend them.