Plumbing reviews in Katy, Texas

4.9 based on 1413 reviews Back to the listing
    5

    Travis and Emil did a great job with our tankless water heater. They were able to address the issue and prevent another problem from occurring on the other unit. Thanks for the service!

    5

    Texas Strong came out and diagnosed my Mom's water heater issue. They got her replacement the same day and cleaned up behind themselves. Great job, strongly recommend them.

    5

    Excellent service by Travis and Christian. Spent time trying to assess the problem and took the effort to describe the issue. Waited for City of Bellaire to show up and explain to them and waited till they started to attempt to resolve the issue. After Bellaire assessed it was not in their domain under the street, Texas Strong Plumbing came back on the weekend and worked on the problem and after digging up and confirming the issue was indeed with city of Bellaire, they waited almost an hour till a Bellaire staff could come over on the weekend with their equipment and explained the issue again to them till they were able to clear the clog with the City lines. Travis and Christian then fixed what they had dug up. Felt they went above and beyond the service expected as did the City of Bellare responding after hours and on weekend. Kudos to the excellent team at Texas String Plumbing. You are awesome !

    5

    Great service and professionalism. Called out Wednesday of Thanksgiving week and received immediate response and arrival within 2 hours. Will use Travis and team again!

    4

    Travis was extremely knowledgeable and professional and very friendly. I knew he wanted to help us but the prices were just too high. We couldn’t afford the work.

    5

    I called because I saw all five star ratings. Then I personally experienced what the five star service was supposed to be. I was going to install a Control Valve to shut off the water line to my house. Shane, the plumber came to my house, and walked around and told me I had one already, he demonstrated the way to turn it on and off, surprisingly, even waived the trip charge!! Wow, unbelievable! This company will be my plumbing needs for the rest of my life!

    5

    It was a major repair. Leaking sink plumbing complicated by rust and clogging AC drain line. Old plumbing totally replaced and new faucet installed and AC drain line cleaned. Great job by very courteous and well trained team. Thankful for a job well done and the clean up job was amazing.

    5

    A little pricey on snaking the main line but Travis made it up in my mind by having to clean out old toilet for testing flush...etc. Which had to happen to replace toilet regardless. Travis mannerism and professionalism stood out in my mind against the many plumbers I had out here. The man deserves a raise.

    1

    The workers showed up on time and did the work as asked . The problem came when I was asked to pay a bill. I was not informed they charge $274.00 per hour! My attorney does not even charge that much! I should have asked but I trusted them. I had used them before. Obviously their rates have gone up! Buyer beware and ask for the charges up front before proceeding so this does not happen to you.

    5

    Guys were great. Plumber showed up at my house on time. Performed the work perfectly and was out within 2 hours. No plumbing issues since. Thanks Texas Strong Plumbing for a job well done. Happy customer.

    2

    Although the repair was completed with good communication on scheduling and arrival, the cost of the repair was significantly more than what we were expecting to pay. $566.90 to change a shower cartridge and a toilet angle stop and supply line. This price includes an $85 trip charge which is not deducted if completion of work is approved. The plumbers also tried to upsell us an inspection service which other people might find helpful but is personally irritating to me.

    5

    We had a burst pipe in our wall. They scheduled us the next day and didn't overcharge for an emergency call like other companies in the Katy TX area we inquired about. Those companies should be ashamed. Texas Stong to the rescue!! Our technician Travis was amazing!!

    5

    Texas Strong Plumbing installed 4 toilets and reworked my leaky kitchen sink. They were punctual, professional and got the job done within the estimate they provided. Rick, Travis, and Coleton are great guys and very skilled plumbers. I recommend them to my friends!

    5

    Travis was knowledgeable and professional. He took time to assist me with ordering a replacement part from Pfister. He also came back to install the ordered part and did not charge.

    5

    The only plumbers we use!! Prompt, professional, and competent. They walk you thru each issue and possible solution. Travis is extremely professional and ensures the job is done. Never been disappointed with them.

    5

    I have done business with Rick Cotton for well over 7 years for both business and personal plumbing problems. He has always responded quickly and efficiently. I have never had to recall him or his employees for any repair they have made. I highly recommend Texas Strong Plumbing of Katy, TX,

    5

    Travis was phenomenal! Very respectful, kind, professional and familiar with issues in my area of Cross Creek. He put my mind at ease, and thanks to the owner for looking out for fellow Cross Creek Ranch residents! A1 company.

    5

    We are very happy with the service that we received from Texas Strong plumbing. Rick not only did the bathroom sink repairs, he cleaned up after himself and didn’t charge me an arm and a leg. I will definitely call upon him again if I ever need any other plumbing repairs!

    5

    Called Texas Strong Plumbing due to a DIY job that didn't work out. Rick promptly got one of his guys (Travis) to come out to take care of it within an hour. It’s a holiday weekend and I appreciated the last minute call out. Can’t thank them both enough! Now I have a good plumbing company for all the rest of my plumbing needs. Top class work by Travis! Rick I will be in touch again for my plumbing jobs!

    5

    Both gentlemen were very polite, explained pricing before they began and communicated very well throughout the process. They explained to me how to help avoid this happening again. They did a great job and they cleaned up after themselves. I received a text when they were on their way, a text when they got to the house and a receipt before they left. Very professional!! I would highly recommend them!

    5

    Texas Strong Plumbing customer service is fantastic! They do timely Preventative Maintenance when required. Highly recommend this company