Reviews of local pros in Keller, Texas
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Brent really impressed us with his plumbing knowledge and fixed our gas lamps in minutes while all other electricians and plumbers have not been able to properly diagnosed the problem. We signed up for their membership and excited to continue working with them esp on winterization.
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My family and I just moved to Keller. Our kitchen faucet started leaking one day. A few other companies were contacted and didn’t want to come out to even look at it, because they said it was a “small job”. Polly Plumbing came out to help the same day! Kevin helped replace it with a Kohler faucet, looks great and works perfectly! I really appreciat that he was on time (and same day?! YES) and provided text updates of his arrival time. He provided options, was so tidy and professional. Everything was so easy and fixed - all in one visit. HIGHLY recommend!
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Polly Plumbings approach is so refreshing. Excellent communication before, during and after my service call. I can't recommend Polly Plumbing highly enough!
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Extremely happy with the service and response from the Owners and the tech plumber Brent that came to my home was amazing. His attention to detail was great. Highly recommend.
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Absolutely phenomenal customer service and plumbing work from Polly Plumbing. They were quick, efficient, and got my kitchen sink working again.
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This has to be the best plumbing service we’ve ever experienced! Everything was on time, as promised. The estimate provided will allow us to plan for this expense knowing it will be done right the first time. Excellent Customer Focused Service…truly as it should be!!
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Kevin was excellent, professional, and courteous. I also appreciated the call I received prior to Kevin’s arrival to ask some specific questions so they were prepared to perform the services needed. A little pricey but overall satisfied.
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Look no further for your plumbing needs. Polly and her team are extremely professional and thorough. Great communication, better work. Couldn't recommend them more.
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Brent was awesome super helpful and informative, he definitely won you guys a returning customer. Couldn’t be happier!
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Polly did a great job replacing my old water softener unit and installing a new one (that I bought- so nice that they do the work on different types!). Brent was my installer and he did a super job and was professional and he communicated well over the time of the install. The setup was even better than expected and looks fantastic. Most important it fixed the low flow issues from the old until right away. Definitely trust Brent and Polly to do all the plumbing work at my house!
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Kevin Noerr was very friendly and polite. He explained to me what was the problem, how it could be fixed, and what cause the problem. He even let me watch as he fixed it. It took all but 30 minutes or less to fix it. And the price wasn't bad it was in my budget. I would recommend them to anyone you want be disappointed. They are my go to plumbers from here on out. And if you decided not to go with them you don't pay anything. Have a blessed day
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We love Polly Plumbing! Brent was amazing! He was quick, courteous and explained everything to us as he went. Highly recommend!!
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Brent was absolutely fabulous!! The entire experience so easy from start to finish. We got same day service and He knew exactly what to do to fix my two faucets.
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100% recommend especially if you live in the Roanoke area! They were so helpful, informative, and quick to respond when I reached out with questions about my plumbing issue. They completely took the stress and hassle out of the situation — no hidden fees, no upselling, just honest advice and real solutions that actually fixed the problem. It’s rare to find a company that’s this trustworthy and professional. I highly recommend Polly Plumbing to anyone who wants quality service and peace of mind!
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I can’t say enough about the team at Polly Plumbing especially Brent who did my tankless water heater install and came out a number of times to help with the issues. Top notch honest plumbing company.
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HIGHLY recommend Polly Plumbing! This team is beyond professional, and I so appreciate how they put their clients comfortability, concerns, and needs first. It can be daunting to find a plumber that leads with transparent pricing and follows through on their word to keep appointments, provide excellent customer service, and execute the job right the first time. As a homeowner, it’s so important to know who you invite into your space will respect it, and leave things better than they found them— if you are looking for a plumber, look no further. Polly Plumbing is it.
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During a home inspection, my clients discovered a slab leak and we called Polly Plumbing to diagnose and repair it. They quickly located the issue, carefully repaired the pipe and patched the slab seamlessly. My clients were thrilled with how professional and thorough the process was—truly gave them peace of mind to move forward with the transaction. For anyone in the DFW area, Polly Plumbing is the go-to team for reliable, top-quality plumbing work.
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Polly Plumbing came out to my house in Keller for a water heater repair and did an awesome job. Super fast, super clean, and really respectful of my home. I was so happy with the work that I had them come back and install a HALO water filter too. Couldn’t be happier with both jobs — highly recommend.
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Timely and excellent service. Got everything done that I needed to get done which I had been cumulating for over a year (kitchen garbage disposal repair, changing shower heads, creating an additional water outlet and drain outlet for an extra water dryer combination). Pricing on par with the area and current market around Southlake Colleyville area for the most part but they were upfront and clear about it before work began.
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My primary HVAC drainage line became clogged in my bathroom sink. I got in touch with Polly plumbing and requested service. Within one day they sent a representative out and very quickly solve my problem. I’m very pleased with the service and wanted to recommend Polly Plumbing for Any plumbing needs you may have. After my experience, I give top marks.
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I had a clogged sink that just wouldn’t drain, and I’m so glad I called Polly Plumbing! From the moment I contacted them, their customer service was excellent—friendly, professional, and responsive. They showed up on time at my home in Grapevine and got the job done quickly and efficiently. The plumber explained everything clearly and made sure the area was clean before leaving. Highly recommend them if you’re looking for honest, reliable service!