Reviews of local pros in Keller, Texas
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From start to end, the plumbing service was great. The technician was pleasant, smart, and extremely quick. They swiftly freed our blocked drain. Very happy with the experience.
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The plumbing service was great from start to finish. The expert fixed our sink and made sure there were no more leaks. Work that is very dependable.
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Howze plumbing was recommended to me by a local business and I could not be more impressed with them. From initial consultation to finished job, their team expressed genuine care with professionalism and expertise. Daniel J, Brandon, Chance, and Daniel G were excellent at communicating with me and their team to evaluate issues and get prompt estimates. They were informative, listened to all my concerns and were sure to answer all my questions as well as provide recommendations. Their craftsmanship was top notch and they treated me and my home with respect. Highly recommended. Thank you Howze Plumbing for a job well done! I look forward to working with you again in the future.
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Howze Plumbing (Chance) came out to evaluate our slab leak and was very thorough in his initial assessment. He came out in the late afternoon and was here until well past “normal” working hours. He phoned Taylor on the operations and finance side of the team, and they both walked us through every option available to repair our leak. They were on time, very informative, methodical, and gave us every bit of confidence we needed to make our decision.
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When so many others in our neighborhood have recommended Howze, we were a bit taken back and surprised with our experience.
We asked for an estimate for them to install a water softener we had purchased. It was a highly recommended model and had received many positive ratings across multiple rating agencies and we felt comfortable getting it installed.
It was easy to schedule an appointment, although nobody showed up the first day and had to be rescheduled for the second day.
When the plumber finally arrived, we got our first lecture. 'This unit is terrible, nobody will install it and it will fail in less than 5 years.' Wow that was completely against everything we had read from our trusted sources, but we thought 'OK, let's see what you have instead'.
He then proceeded to go around our house and through our attic for no less than 4 hours trying to find where 'water comes into our house'. Knowing most of my neighbors had easy installs in their garages - our neighborhood is less than 10 years old - he never found the inlet and therefore claimed there will need to be lots of trenching and pipes going back and forth in our attic. This was starting to sound expensive and quite unbelievable.
The plumber then felt he had enough information to build an estimate and got to work on it - still not knowing where the water entered the house... He then asked if he could call his manager real quick so that the manager could ask us a few questions for quality assurance on how the plumber had done. He stated clearly that there would be "no hard sales pitch", just a quality check on his work for the day.
The manager turned out to be a graduate of the timeshare / used car hard pressure sales school. I can't believe people still think these techniques work. This guy jumped straight into the pressure tactics telling us we needed act today to take $1,700 off the price. Well when the price is already $10K over expectations, there was no need to proceed - including $8K of trenching our yard. We have a rule in our family that as soon as we get these hard sales pressure tactics, we automatically refuse to do business with them, which is what I recommend for anybody thinking about using Howze Plumbing in the future. -
Great company to work with. Paula was very professional and guided me on what steps to take. Austin was timely, professional, spent the time to thoroughly study the area and prepare a detailed scope of work. Taylor, the manager, took time over the phone to understand the scope of work and provide the best deal possible. Overall experience with a great Company and people.
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Chance arrived on time, was courteous and professional, and was super-patient to explain things in laymen’s terms. Highly recommend Chance and any of the Howze team members!
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I am writing this review because the experience I had with your company was one of the worst I have encountered, leaving me furious and feeling completely taken advantage of.
While I will spare you the details here, my overall impression is that customers risk being manipulated and taken advantage of.
I strongly advise others to stay clear of this company. -
Terrible experience. Enormous price when they knew we had been without hot water a few days. They wanted about $400 just to look at the tank even though I had the part ready. Could not fix the heater but wanted another $600 plus. I refused to pay the $600 number.
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Excellent service! Daniel, Patrick, and Nick were professional, on time, and kept me updated throughout the repair.They were respectful, worked cleanly, and fixed my gas leak with great care. Taylor and owner Joey were responsive and supportive as well. Highly recommend!
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Chesney and Matthew that were here working did wonderful wonderful work very kind and efficient.
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Fast same day service. Great work!! Super job all around. Will use again for sure!’
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The team was great! Gave us options on how to fix our issue, explained everything in a way that was easy to understand, and were very friendly and professional.
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Fast scheduling. Excellent communication. Daniel (tech) & Nick (service mgr) explained and showed me pics of the areas of concern. 10 outta 10 would highly recommend!! ***Just a reminder, you get what you pay for***
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Nick, Patrick, and Austin were very polite and professional. They hydroscrubbed a few lines, as well as replaced the fixtures under a sink, and a hosebib.
Their work was very high-quality. I would recommend them. -
Quick service call, leak found and options to fix it discussed. Our pipe is old school and cannot be used to fix leak. Discussed options and decided to move forward. Daniel a great communicator and very polite and professional.
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Daniel was very polite and did excellent work. Wore shoe covers every time he entered my home. Taylor the operations manager was great to work with as well. Calling the office to schedule and make arrangements went smoothly as well.
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My husband and I have used Howze plumbing for all of our plumbing needs. They are always professional, on time and texts me when they are headed my way. Today they installed all of the plumbing for our primary bath remodel including shower, stand alone tub with hand held faucets and a bidet. Wasn’t sure if they would be experienced in that and Jake was competent and helpful. We highly recommend Howze plumbing.
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After having a new tub installed by a different company, we were left with a very slow drain. The original installers told us that the issue was normal, so we decided to call Howze Plumbing for a second opinion.
Our technician, Austin, was incredible. He confirmed there was a genuine problem and clearly advised on getting it resolved. He also provided a ton of information on our water's quality and how to improve it. Our experience with Howze and Austin was awesome, and they will be our goto plumbers from now on. -
Dan came out and quickly assessed the problem. He was courteous and professional. We were given options for repair. After repairs were made cleanup was quick and thorough. A pleasure doing business with Howze.
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Technicians we're very efficient, polite, professionals, friendly; and caring when they have to go in the house, wearing shoe sleeves. Keep up the good work.