Reviews of local pros in Keller, Texas

4.8 based on 2001 reviews Back to the listing
    5

    I could not recommend Polly Plumbing more! Brent was awesome, very personal, professional, and knowledgeable. Not only did he unclog my toilet, he noticed that my main drain line was also at risk of being clogged and offered options for this too. I will recommend Polly Plumbing to all of my family and friends. Keller Texas is lucky to have them.

    5

    I highly recommend Polly Plumbing. When we discovered a leak, they were there the same day to check it out. The next day they sent a specialist over to confirm the source of the leak, and walked us through every step of our options for the repair. They scheduled us as quickly as possible once we determined what approach we wanted for the repair. (We opted for a fix + preventative approach, but were never upsold, just given the option.)
    The communication from the team was superior to almost any other service provider I can think of. They send pictures and info about your technicians when they're coming and provide an accurate ETA. They respond to texts, calls, emails within a day, often a few hours.
    During the repair process, Daniel and Brent both worked on the project and were excellent. They set out dropcloths and cleaned up after themselves, showed me progress along the way and made sure all my questions were answered. They went above and beyond. Haven coordinated everything and answered additional questions with so much patience.
    The leak caused damage, so they referred us to other specialists we needed and communicated with them directly to coordinate the process when appropriate. They helped us answer questions for insurance too.
    Strongly recommend that you call them for your plumbing needs.

    5

    Polly Plumbing did great work at my Airbnb in Trophy Club. They updated my bathroom with new black Kohler fixtures and cleared a stubborn tub drain that guests had been complaining about. The space looks cleaner and feels refreshed after their visit. They showed up on time, explained everything clearly, and finished the work without any hassle. I plan to use them for future plumbing needs and would recommend them to any homeowner or short term rental host looking for reliable help.

    5

    I had an ancient water heater I needed replaced. Brent come out and gave me a reasonable time frame for replacement and understood I work long hours and worked with me to get the replacement quickly. He was kind and patient with my millions of questions. He is very knowledgeable and pleasant to work with. Great communication and customer service. Very supportive. I look forward to work with Polly Plumbing for all my water needs

    5

    I had issues replacing a gas line connector for my gas grill. The technician (Brent) was excellent. He was able to determine the right piping and further corrected some old connections. Highly recommend Polly Plumbing.

    5

    Polly Plumbing (Daniel) was incredibly professional, perfectly on time, clear and concise with what was needed for the repair and the estimated time that it would take! 1000% recommend. I will absolutely use them again and recommend to clients.

    5

    I will definitely be enjoying this firepit again! Thanks to Brent from Polly Plumbing! He is very knowledgable and has a great ability to master the job and explain what is needed and why. He did an evaluation of why the firepit was not functioning and proceeded to explain and communicated all cost upfront. He was not pushing a service plan or anything like that, which made me trust that this company is for real helping customers get their plumbing issues resolved. Thank you Brent and I recommend Polly Plumbing to anyone needing a knowledgable and trusted plumber.

    5

    Thank you to Polly’s Plumbing for a fantastic water softener and filtration system installation! The entire team was incredibly nice, friendly, and professional from start to finish. They made the process easy and stress-free, explained everything clearly, and did a great job with the installation. Highly recommend them if you’re looking for reliable and trustworthy plumbing services.

    5

    We had a drain that was plugged, and they came right away. The fix was quick and easy, and now everything works wonderfully. Excellent service.

    5

    This plumber performed a superb job from start to finish. The staff was courteous, professional, and good at what they did. They swiftly corrected the issue and made sure that everything was operating properly. There was always clear communication. I'm quite happy.

    5

    Great service from beginning to end. The worker was nice and knew a lot about his job. He fixed it quickly and made sure everything was clean. I'd suggest this plumber to anyone.

    5

    This plumber did a great job from start to end. They made the situation obvious and gave a reasonable answer. I'm really happy with the job quality.

    5

    They put in pipes for an extra bathroom in the basement. Everything works fine. A very informed group.

    5

    Dependable and honest. They replaced my water heater and everything works perfectly now.

    5

    A new kitchen tap and garbage sink were put in by professionals. The plumber was very clear about everything and cleaned up afterward. A lot of trust.

    5

    The staff performed a great job replacing our water heater. Very smart, professional, and tidy.

    5

    The plumber fixed our sink and put in new parts that were worn out. Very polite and well-informed. Great service.

    5

    Completely excellent service! They swiftly updated our home's pipes and fitted everything appropriately. The staff was polite, skilled, and clean.

    5

    A plumber who is both knowledgeable and professional. They substantially enhanced the water flow and repaired our sink. Service that is both speedy and dependable.

    5

    Excellent customer service and great work. They did a good job installing our new water heater and didn't leave any damage. Very pleased with the outcome.

    5

    The plumbers who came to our house to update all of our water lines were great. They made sure everything was put properly and clearly explained the process. During the whole project, the work area was kept clean. Very happy with it.