Reviews of local pros in Keller, Texas

Trust me when I say we have had the WORST experiences with contractors and HVAC technicians - and we’ve dealt with a lot of them. That is absolutely NOT the case with Caleb. We’ll never call or refer our friends to another company. He’s trustworthy, knowledgeable, takes pride in doing the job the right way, communicates clearly, and is reasonably priced. What more can you ask for? Plus, you’re getting to support a small business! Why would you mess around with a huge company who sends just anyone to your home?

It started getting hot in my house late on a Saturday night. I checked the outside unit and sure enough, it wasn't working. I started reading reviews of local HVAC companies and made a call the next morning (Sunday, mind you) to the most promising one I found. I was not disappointed.

Caleb came out to my house shortly after the phone call and was quick to find the problem. Unfortunately, my system had finally cooled its last room. Caleb described the problem, demonstrated it and offered several solutions tailored to the features I was interested in and to my budget.

Every summer this topic comes up with friends, family, and coworkers and without fail you will hear horror stories about the rising cost of HVAC system replacement, so I was prepared for a pretty big number. I have to say I was actually surprised when it came in under what I was expecting, and not by a little. Having said that it was more than I have handy, so I went with one of the financing options offered by Always There Air.

As soon as we agreed on a solution to the broken system Caleb was off to collect some portable AC units and set them up in my sweltering house. In short order we had some comfortable places to sleep, unlike the previous night.

The next day Caleb and his team arrived and got started. Removal and replacement of the outside unit, the unit in the attic and the addition of a return air duct took several hours as you might expect, but progress was steady and by the end of the day we had a cool house.

Caleb had told me from the start he was pretty particular about workmanship. Every aspect of the installation is clean: elevated ducts, straight and level equipment, clean mastic and silicone seals, adequately sloped PVC drain line. Every detail looks right and wow does it work! I've never known the house to get so cool. And it's easy to access when it's time to swap out filters. It's everything the previous installation wasn't.

OK, so this company was responsive, quickly determined what the problem was and offered several solutions, made the house comfortable until the work started the next day, completed the installation in one day, took pride in the work and left the house clean and much cooler than they found it, and gave me a much more efficient system than I had before. Oh, and they came in under the number I had in mind.

So what's the catch? No catch, just call these guys if you need HVAC work. I have a feeling I won't be needing a new system anytime soon, but the next time we're trading AC horror stories at work I've got one to tell with a happy ending.

Same day service was much appreciated. Heater not working, diagnosis was bad T-Stat. Very thorough investigation. Super friendly, knowledgeable, and courteous service tech. Recommend 110%

100% recommend! They were able to get me on the schedule fast, make needed repairs quickly, and provide additional maintenance education so I can make sure my system lasts. Very honest, they know what they are doing, and didn’t charge me an arm and a leg.

Outstanding Service! Caleb and team has continued to deliver exceptional service. Recently, when our furnace blower motor went out on a weekend, Caleb and Michael came out and took care of business. We really appreciate their knowledge and willingness to answer questions. We would recommend Always There Air to anyone.

My AC went out on a SUNDAY! This company came out immediately that day and replaced it the very next day. They did tons of diagnostics, photos, explanations and were very thorough prior to recommending replacing the unit. I am a woman and unsure so they even spoke to my dad and he agreed, “what a great company!!” They are efficient and very professional. They have financing options as well, and warranty is unmatched. I will forever recommend this company to anyone needing HVAC assistance. Thank you for keeping me and my pets cool and comfortable!!

Caleb and his team did a great job on our HVAC install, duct cleaning and new insulation. We just purchased and moved into the home and had him come out to evaluate the HVAC system. The system was in bad shape so we decided to replace it. His team was respectful, courteous, prompt and hard working. The new systems were professionally installed and everything repaired and done to code. We are very happy with the outcome of his work. His pricing is very fair and competitive. We would not hesitate to use his services again and highly recommend Always There Air to anyone looking for HVAC services.

Texas is rarely super cold but on the first cool snap of fall of 2025, returning from a week of vacation, I discovered my heat wasn’t working. Based on a recommendation, I reached out to Always There Air. Within seconds, I had an appointment window and the technician showed up timely. He was so friendly and had my issue corrected within 20 minutes! I highly recommend them!!

Caleb Gilbert, the owner, came out and found our issue quickly. I have to say he was one of the nicest AC repair men I have ever worked with and he was very fair on his pricing. Michael came out the next day to replace the part that was causing the isuue. We were quickly back up and running. I would highly recommend Always There Air and I will be keeping their number in my phone for the future and will give out their number to family and friends. Thank you so much, you all were a lifesaver!

Caleb with “Always There Air” did an outstanding job fixing our HVAC system today. He was punctual, well informed, and polite. He was very thorough in diagnosing the issues with our system. Then he was able to convey the issue & remedy in terms which we could understand. His prices were great as well. He left the workspace clean & organized.
Job well done Caleb. Thank you.

Very knowledgeable and professional. He took the time to answer all of our questions. Highly recommend Caleb and his company for any HVAC work!

Caleb and is crew are always very curteous and professional. They know their job. Enjoy doing business with them. I highly recommend Always There Air.

Very quick response, took time to give step by step explanation of issue and answered all questions, courteous, fair price. Handled hvac warranty for us. Highly recommend. Will be calling them for spring/summer tune up.

I'm delighted to express my sincere appreciation for this company. They are genuinely outstanding, showing integrity, fantastic customer service, and communication that is always clear, knowledgeable, and professional. I would be happy to recommend Always There Air to anyone seeking a trustworthy air conditioning system company.😇

We had a great experience with Always There Air. Caleb was very knowledgeable, professional and made the whole process easy for us. The job ended up being more involved than originally anticipated, but we were kept in the loop the entire time. The crew even worked late to finish the job which was very much appreciated. Pricing was fair compared to other quotes we got. Definitely recommend!

Always there air. AC company had The best experience. Michael Their technician is 100% knowledgeable. Had another AC company come in did not do the job correctly. Michael trouble shot and everything is now 100% could not be more pleased.

The HVAC professionals at Always There Air have now performed two different services at our home, and each time they have proven themselves completely and utterly the perfect people for the job. Their replacement of our old insulation was fairly priced and done withing a single day. Likewise, when we needed to upgrade our ductwork, they were finished in half a day and worked to provide us with the best in recirculation that they could offer. Caleb Gilbert and his team are the best we've contracted for our home upgrades.

As a first time customer definitely recommend Always there Air, from the phone call with Caleb to the service technician, Aviel was very professional, and very knowledgeable about the services. I really appreciate Aviel took his time to explain the services and answer my questions. Thank you

Thankful for Caleb and Michael for helping us out same day on an issue with our unit. They are always very fair and friendly anytime we have had issues with our ac. We always appreciate their quick response and great customer service!

I couldn’t be happier with the service I received from Always There Air. From the first contact, their communication was clear and professional. The technicians showed up on time, were respectful of my home, and walked me through everything they were doing.

They identified the problem right away and completed the work efficiently, without trying to upsell anything unnecessary. The quality of their workmanship was outstanding, and my AC is now running perfectly—better than before. It’s rare to find a company that combines skill, honesty, and excellent customer service, but Always There Air truly delivered. I’ll definitely be using them again for any future HVAC needs.

I called Always There Air and spoke with Caleb. He & his team came out to my business (on the same day) and diagnosed the issues we were having. The guys had us back up and running again in no time and totally saved our bacon! Highly Recommend