Reviews of local pros in Keller, Texas
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Contacted Renowned to get the HVAC systems at my business checked out. The service was professional, honest and efficient. Will keep using them.
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Every time I call renowned heating and air they treat me like a real customer. They do not try to sell me something I do not need and will work to fix the issue first, rather than the expensive repair. If I was alive back in the 50s this is what I would think a repair llperson was, hint someone that trys to repair your stuff, not get you to buy something new. continue to call them with all my heating and cooling needs.
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Tim and his team always come thru, Thank You for coming to our rescue once again when our Heating and Thermostat was not working properly right when the temps are dropping quickly! Thank You! Highly recommend them!
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I called renowned heating and ac yesterday!! It was our first time, but won't be our last. Called at 11:30 and the very nice tech was at our house atb12:45. He fixed the issue in no time flat. The tech was very polite, and knowledgeable!
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Fast, friendly, quality work at an reasonable and affordable rate.
Called Renowned first thing this morning after our air went out last night. They arrived on time and were quick to diagnose and fix the problem. Thank you!! -
I can't brag enough about this company. They were responsive, fair, and very knowledgeable. Tim Smock will go out of his way to take care of his customers and make sure they are treated right. They have earned a customer for life.
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Cory was very knowledgeable and friendly. He was able to quickly and efficiently diagnose and fix the problem with our AC unit.
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Cory was honest and upfront about the repairs that needed to be done in my own. He explained things thoroughly and recommended the best solution for us!
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Our A/C wasn't working and it was over 100 degrees outside! Matt with Renowned Heating and Air Conditioning came out did a great job! Very professional. Didn't cost an arm and a leg either. Top notch company! So glad we found them.
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Outstanding customer service. We had a warranty issue & they came out immediately. Cory made sure everything was done perfectly.
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Great service, Tim is always willing to answer your questions and he gives fair pricing. A couple of years after a coil replacement my thermal expansion valve started malfunctioning and he came out and fixed it the same day. All parts and labor were covered under warranty.
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We think very highly of this family owned/run business. The owner, his sons and the rest of his employees really are knowledgeable but more importantly, just nice people. The owners wife will typically answer the phone to book service. This is a wonderful small business who deserves our support - they certainly have mine!
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Excellent customer service. Would highly recommend Renowned to anyone looking for an honest HVAC repair company. Joey was great to work with.
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I will echo what most are saying here, and have had the same experiences. I've used them I'd say at least 3 times or so and each time the experience has been fantastic. They will go out of their way to not sell you something you don't need. On top of that they will give you a very detailed technical explanation as to why you DO need whatever it is you need to fix the issue at hand. They have earned my trust time and time again.
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Great people to work with! Angi is always helpful and knowledgeable when determining a problem. Tim and Matt show up when they say they will. They are very honest about the work that needs to be done. I would highly recommend them for any of my clients (I'm a Realtor) and I use them for my personal homes as well.
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Warning! Do not use Renown for HVAC repair-
I had used Renown twice before but only for HVAC system checkups.Recently had to have a Blower Motor in my heating system replaced. I called Renown and they sent out the owners son. He verified it needed a new Blower Motor and gave me a price for replacement . I felt the price was too high but had him go ahead and replace it. My mistake!
After the fact I contacted several HVAC contractors and parts suppliers to get an idea of the cost of the part and labor. Turns out I was excessively overcharged. The job should have been done for half of what I was charged. In hindsight I should have had the tech-Jake- put the cover back on and just pay him for coming out and get a second estimate. The weather was still nice and it wasn't an emergency. I do not recommend Renown Heating & Air as they excessively overcharge. -
Amazing people and an amazing company. I have used them many times. The night my husband passed away, my ac went out and I called Angie at 11pm in a hysterical panic. She was so kind and they walked me through some trouble shooting steps for a temp fix. Tim was at my door first thing the next morning to save the day. I can never thank them enough for taking care of my so quick in the worst day of my life. They are truly the BEST!
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BUYER BEWARE!! DO NOT USE RENOWNED HEATING & AIR.
They installed an entirely new unit in our home 2 years ago in July. July 20th our compressor went out. We first contact our home warranty company who would not repair the compressor because it was still under manufacture warranty. We called Renowned since they had done the original install. They installed a new compressor on a Friday. Our AC never worked. We came home to a 90 degree house. I called them and they couldn’t get anyone back out until Monday afternoon. We had another company come out Sunday & determined that the install was done improperly & the brand new compressor had already failed. Renowned had not changed the AC drier during install, nor do they flush the lines which causes bad sludge to ruin your system. Renowned came out Monday & said they were ordering a new compressor to be installed the following Tuesday because it was a bad compressor not faulty work. I asked for a phone call before they arrived on Tuesday. They didn’t call me until they had supposedly done the repair. I arrived home to find out they had only replaced the AC drier hoping that would fix the issue rather than coming back with the 2nd compressor as promised. It failed and we had to wait longer for the promised compressor to arrive. When questioned during install about flushing the lines they said they don’t do that. 3 days later the 2nd brand new compressor they installed failed again. We had 3 different companies come out to give us a quote to fix their bad workmanship. All 3 licensed companies determined they did a bad install and they caused irreparable damages to our entire unit which lead us to have to purchase an entirely new unit. We were displaced from our home a total of 19 days. This company stole $1400 from us with their poor workmanship plus thousands more with the hotels, new unit, etc that we had to pay for. Run & don’t let them steal your money. -
Billy is amazing!!!!! Use this company for anything you need! They care! Honest work! Quick! Always responsive, especially the owners! Will answer day and night! Can't recommend more!
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They came after I had gotten a quote from another company for A/C repair. The first company misdiagnosed the problem & the repair quoted by Renowned was less than half the price we originally thought it would be to fix our A/C. We ended up going with a new unit, but they made sure we had air during the few days we had to wait before the first available installation appointment available. I couldn’t be happier with their service and professionalism! They were quick to respond when I called them on Sunday night & showed up at the beginning of the appointment time window the following day. I only wish I would have called them first vs the other guys!
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WOW! Okay, Jake was SO helpful, quick and kind. He got our heater fixed when it went out, made sure our part was warrantied and didn’t overcharge for labor like we have had in the past from other companies. He was so awesome and I can’t say enough good things about this company. From booking us when I called and texted to communicate to the service. Amazing. Will always recommend thank you Jake!!!