Reviews of local pros in Kemah, Texas

4.8 based on 485 reviews Back to the listing
    5

    Love this company… Efficient ,reasonably priced And very personable… And don’t try to push other services on the consumer, which has always annoyed me with other companies!

    5

    Platinum air were great about working me in to their busy schedule. Problem was diagnosed very quickly and parts are on order. Very professional, knowledgeable, and efficient. Would highly recommend.

    5

    Professional, reliable and friendly pairs well with quality work at discount prices. Don't waste your time with the other guys, call Platinum Air first.

    5

    We contacted Platinum Air with an issue, and they arrived at our home in under an hour. Scott quickly diagnosed the problem with our AC unit and got the repair process started right away. He also shared helpful tips on how to maintain the system in the meantime. From start to finish, the service was fast, professional, and courteous. Great company, great service, and genuinely great people. I highly recommend Platinum Air for any AC needs.

    5

    You guys saved me big time! Came out quickly when my downstairs AC was not blowing cold and fixed it within an hour. Since I just replaced my upstairs unit, I was afraid they would tell me I needed to replace this one too, but it was a quick capacitor changeout and we are up and running cool again! Thanks so much! (If I could give an extra star for both of the guys talking sweetly to my cats every time they walked through the house, I would!)

    5

    We cannot say enough good about this company and the people behind it. They installed two complete units for us at an incredible price. One day install. The installers were just as professional and friendly as the management. Clean up and left without a problem. Scott came back and instructed us on the damper flow and filter. Platinum Air feels likes family. Excellent company, excellent.

    5

    Platinum Air is the best air-conditioning company we’ve ever worked with. They are always on time, thorough, and they have been available after hours for us and many people in our neighborhood. Pricing is extremely fair. We will never use anyone else. If I could give them 10 stars I would!

    5

    Called and within the hour they showed up. Both technicians were friendly, courteous, and overall outstanding. I would not hesitate to call them again. Found my AC company going forward

    5

    Quick response, Timely attendance, proper assessment of the issue and providing solutions, fair service fee, friendly staff and good customer service overall.
    We have used few other companies in the past, but Platinum Air is the best that we have experienced.

    5

    Service team did a great job communicating when they will be arriving. Went directly to the issue we where having. Analyzed the situation and gave me options, very professional. Did a great job doing the instillation, covered the floors since they had to go in/out of the house. They completed the job on time as promised.

    5

    Honestly this is the best and only company I’ll use for any AC/Heating service, questions or needs. Platinum Air is a local family ran company with great service!

    5

    Today was my first time meeting Scott and his son. They performed a maintenance checkup on my heating system for an issue that my previous AC company couldn't resolve. Amazingly, they fixed it in no more than 10 minutes after arriving.

    If that wasn’t impressive enough, later that night I experienced another issue with my AC—the house wasn’t cooling properly. I called late at night, fully expecting it to be the next morning before anyone could come by. To my surprise, Scott said he would swing by that same night. Despite working in pitch-black conditions with just a headlamp, screwdriver, and multimeter, he managed to resolve the issue.

    Based on just these two interactions with the Platinum Air family, I can confidently say this company is the real deal. All the five-star reviews are well deserved. Funny enough, they didn’t even ask me to leave a review, but I was so blown away by their service that I had to share my experience.

    If you’re local and looking for an exceptional HVAC company, go with these guys. I promise they’ll treat you like family. Thanks again, Platinum Air!

    5

    Great experience! Technicians are very knowledgeable and professional, and even share pictures of their work. Besides my routine heating service, they also serviced my electric clean air system, dehumidifier, and UV light. A deep cleaning was also performed by the technician, Joseph H. They are extremely efficient, thorough, and respond quickly. Highly recommend!

    5

    Platinum Air has always been good to me. They don’t try to sell me crap that I don’t need every time they’re at my home, and I greatly appreciate that. They also get back to me quickly when I call with a system concern.

    5

    I had a mini split unit installed by a handyman. Big mistake. After he left my central air and he did not work I called Platinum and they came out on time and within five minutes had it fixed Friendly, honest, good work!

    5

    Another great service call by the team. And this time it took a team to figure out what was wrong with my AC. They all were friendly and kept me informed of each step in the process. I highly recommend using their services.

    5

    After being told by another company that we needed an evaporator coil replacement, Temperature Solutions came out to give us a second opinion. Our technician was extremely knowledgeable, honest, respectful, and helped get our system working in top shape without that unnecessary and costly repair. I appreciate how Temperature Solutions has followed up on their service call, making sure we are still happy with the work. I will call them again in a heartbeat when we have future A/C issues.

    5

    These guys are the best! Very respectful, straight forward, provided options and recommendations. I will definitely be using them for all my future HVAC needs.

    5

    Very professional and helpful. Zach stayed on the line with a vendor to find out if our AC units were still under warranty- even though a different company said we were not covered any longer. Come to find out - we still were covered. I was thankful he went the extra mile to double check for us. Great crew of workers and picked up behind them. They even brought us a couple of window units to keep our main areas cool while we waited for the work to be done. We would recommend this company and use them again in a heart beat.

    5

    Needing a new HVAC system is never fun, but Temperature Solutions made the experience a lot less painful. I felt they were honest, they showed up when they promised and called and emailed to say they were on their way. They were respectful of my home, kept the mess to a minimum and cleaned up afterwards. John made sure I understood my new thermostat and made sure all my questions were answered. I would highly recommend.

    5

    It was an awesome experience working with Temperature solutions. Their tech Zach was on time and was very helpful in diagnosing the minor issues we had and the repairs were fixed then and there for a very reasonable price. I think we just found our new AC company for life.