Reviews of local pros in Lancaster, Texas

After an a/c repair company messed up our entire system through incompetent work, I called Freedom upon a friend’s recommendation. They were out the same day and did incredible work. Professional, friendly, clear communication and thorough. Call Freedom!

Above and beyond service. We had a two week fiasco (not their fault) trying to fix and optimize a unit a different company installed brand new two years earlier. From refrigerant problems to not having enough return ducts to condensation issues, Hector and his team took responsibility for problems that honestly were way out of scope and pre-existing. More than anything, I'm grateful that unlike with the last company, I know I don't have to worry. Even though the system was "working" before, a trained eye would've seen the corners they cut. I feel much more secure with Hector and his team.

I loved the work that Brandon provided. He explained the process with great understanding. He was honest about problems he encountered and the price to fix those problems. He was very professional and nice. I would recommend him to family and friends. I look forward to working with Brandon in the future.

Freedom Heating & Air did a great job repairing our heater! They diagnosed and were able to do all repairs during one visit. Thank you Brandon and Juan for your great service! 👍

We received great and professional service! Techs arrived on time and ensured there was communication throughout the entire process. There are various convenient financing options that also make the process so much easier. From their administrative staff to on-site techs, our entire experience with Freedom Heating & Air was a positive one!

Hector and his team really worked to make this happen for me, went through all the financing possibilities to get it done. The installation went great, Shannon went above and beyond seeing that it was handled smoothly and as quickly as possible, even though there were a couple hiccups with my old wiring. My wife was Al’s super impressed with how clean the guys were. No sign left that they were even there. Top notch company all the way around.

They replaced my old a/c and heat pump.
Excellent work. Tidy and professional.
This is the second time I have used them. They replaced my other unit about 4 years ago.
Would 100% recommend

Was in a bind w unit and our regular company was not Trane certified. Called Freedom office for help and they arrived within 30 minutes! Found issue and quickly repaired and cleared codes.
Very polite and professional too.
We will be Freedom customers!

Thanks Hector, I now have a great new system that is not only working great but was beautifully installed. I was amazed with your crew, great team work, great craftsmanship, and the the pride they have in there work. I highly recommend you and your Crew.

Many Thanks
Terry Robbins

Thanks for the great service Hayden!

Shannon is amazing, great job!
Thank you for your excellent service and workmanship.

Freedom heating and air got a technician out within 1-2 hours of me noticing an issue and their after hours fee was actually cheaper than other businesses during hours call out fee. They were very through and explained things well. I appreciated the professionalism of their on call tech. Trey and felt he was knowledgeable when making his assessment. I would definitely recommend this company.

Francisco was very helpful and knowledgeable about servicing our hvac unit. Great customer service and he arrived as scheduled! Highly recommend Freedom Heating & Air

Needed an AC Technician as we were experiencing condensation dripping intermittently from the main vent inside the house. Freedom Heating and Air was referred to me by a friend so I called. The staff is very friendly and efficient. Hector was promptly at my door as scheduled. Professional and friendly, covered his shoes before coming in. I explained the issue, he went upstairs to evaluate the situation and took photos. He is the first AC tech to show me pictures while discussing his diagnosis and suggested approach with me. I really appreciated that! He immediately emailed to me a very affordable proposal.
I highly recommend Freedom Heating and Air. They do a good job and treat you right!

The worker that came to my house was great. Being told $700 to clean the mini split and not even guaranteeing a fix is a bad customer experience. I had another guy fix the problem for $200. I wouldn’t have gotten my problem fixed for less than $1000 with you. In the future, address the problem first then recommend maintenance.

I had been using another company to take care of some cooling issues and they just put a bandaid on it and didn't actually take care of the problem. I called out Freedom and Brandon was able to correctly diagnose the problems we were having and the team came out the next day to do the work. They were on time, easy to work with, put down clothes to not damage the carpet, and did a great job. Call them first so you dont waste money on another company not doing the job correctly like I did.

Brandon of Freedom Air is truly first rate.Freedom responded quickly on the day we anticipated the first 100 degree and us, no air! Brandon diagnosed the problem (a fried lizard on the circuit board). The next day with a board in hand worked into the Friday night of a holiday weekend and got us air!! He is pleasant and knowledgeable; he’s also patient and tolerant willing and capable to explain what’s going on to help uninformed know what’s going on so as to make an informed decision. Thank you Freedom Air!!!

I was very impressed with Elvy & Shannon that did my duck & vent cleaning. They did a very thorough cleaning job and cleaned up everywhere they did work, which was a lot of areas! Elvy & Shannon were friendly, professional, explained everything that they did in a way that I understood, and also very efficient! I would highly recommend both of them to my family and friends!

Brandon and Juan did and excelled job at fixing and installing my system. Updated software from trane high efficiency great system thank you Héctor for having great techs available at anytime

Freedom air-conditioning and heating is the most amazing company I have ever had. The pleasure of working with their customer. Service is stellar everyone’s attentive, friendly not only on time but usually early I really appreciate all they do for us.

We had a wonderful technician (Brandon) who came out to our house on a weekend for a sudden heating issue. He was polite, on time, and very easy to work with. I appreciated his thoroughness and diligence. He walked me through the problem, did his best to save us money where he could, and got to the root of our issue. We were able to quickly get on with our day because of his timeliness and attention to detail. Good service can be hard to find these days, so I really appreciated his attentiveness. Highly recommend. :)

Brandon and Juan came to my home and I had a great experience. They were knowledgeable, friendly, and fast. Told me the issue with my heater in less than 10 minutes. They did a great job and had great customer service.
Also, Edith in the office had great customer service as well! Very friendly and took care of me very quickly.
Great staff!

He came in to repair my hvac system and ended up having to replace it. I have no complaints with the service. He was very friendly and informative and helpful.