Reviews of local pros in Laredo, Texas

Very helpful they worked fast and helped us get situated , Guillermo answered all my texts in a professional and timely manner.

Norway Air Conditioning recently installed a new duct and vent in my home, and I couldn’t be more satisfied. Their team arrived on time, worked efficiently, and made sure everything was sealed and installed with great attention to detail. The airflow in my house has improved noticeably, and the difference in comfort is immediate.

What impressed me most was their professionalism—they explained every step of the process, answered all my questions, and left the area clean when the job was finished. It’s rare to find a company that combines speed, quality, and excellent customer service the way they do.

I highly recommend Norway Air Conditioning to anyone needing HVAC work done right the first time.

Great service from a professional team. From their communication to scheduling, Norway sets a high standard to meet customer needs.

Norway AC was able to install a mini split that I had previously purchased in the gym room and it was done very professionally. Arturo and his crew were courteous and punctual. I will definitely be working with them for annual maintenance on all AC units.

Had some experiences with others but this company was very earnest and straight forward! I would recommend to everyone!

Sara Ortiz is the worst. She is disrespectful, rude, aggressive, and not right in the head. She will insult you if things don’t go your way and she will also stop your checks from going through just to be mean.

I’m really thankful to have found a heater repair company that is honest and reliable. From the beginning, Geoffrey came out to give us an estimate, and everything was scheduled smoothly. Earl and Collin did a great job repairing our heater, working quickly and being very polite. Even after the work was done, they followed up to make sure we were happy with how the heater was running. I’m definitely pleased and have recommended their heater repair services to my family and friends. They offer fair prices and are always professional. I only wish I had found them sooner.

They were very professional and finished the furnace repair quickly. The owner came out himself and fixed an issue with my electric circuit box that was affecting the furnace, and he did it for free. I highly recommend them to anyone who wants fast, professional service and great follow-up after the job is done. When I had some trouble with my furnace and noticed a leak after a big rain, I called them again. Nolan came out to check everything, including my water heater and the furnace unit in the back, and even did some extra work at no cost. He also went up to the roof to look at the leak and was able to fix the main problem right away. He told me if the leak comes back, just give him a call and he’ll come back to take care of it, again at no charge. This shows how much they care about their customers and the quality of their furnace repair work. I didn’t even need to get an insurance appraiser involved. I’m very happy with their service and would definitely recommend them.

5 star review all around! Service Pros Heating & AC Laredo repaired our furnace and got it working perfectly. The old furnace had issues for years, but now it’s running smoothly and heating the house just right. Ross was great and explained the pricing clearly, including information about possible rebates. Landon and the rest of the crew handled the furnace repair quickly and made sure everything was tidy when they finished. They chose a better spot for the thermostat, which has really helped keep the temperature even throughout the home. I’m very happy with the whole experience!

i recently had a new furnace and outside heating and cooling unit installed in my house. collin and anthony took care of the whole process, and even when there were a couple of small manufacturer issues with the new outside unit, they made sure everything got fixed quickly. every time i called, they answered the phone and either came out the same day or the next day to check on things. i feel really comfortable knowing they stand by their work and take care of any problems right away. they genuinely care about their customers and always make sure everything is running well. i got a few quotes before choosing them, and while they weren't the cheapest, their service and attention to detail is worth every penny.

I recently had Service Pros Heating & AC Laredo come out for my annual heater maintenance, and they found that my furnace needed a new part. They ordered the part and installed it in about two weeks, which was great since I didn't really need the heater right away. There was a small mix-up with the pricing, but they are helping me sort it out quickly. Everyone I spoke with was professional, polite, and quick to respond. I've used their heater repair services at more than one place in Laredo over the years, and I always recommend them to my neighbors.

This AC repair company in Laredo did an excellent job. I was really impressed with Anthony, who came out when our air conditioner stopped working during a hot day. He took the time to check everything carefully and even did a full inspection to make sure we would get the right size AC unit for our home if we needed a replacement. While he was here, Anthony kindly checked out the system and found a small issue that he fixed right away. He was very honest and upfront about everything, which I really appreciated. Now our AC is running smoothly again, and we don’t have to rush into buying a new unit. I definitely recommend this company for anyone looking for reliable and trustworthy AC repair in Laredo.

Service Pros Heating & AC Laredo does an excellent job! Setting up an appointment was simple, and they arrived at my house just a few days after I called. The technician, Wyatt, really knew his stuff about HVAC systems and furnaces. He even had the new motor we needed right in his van. Wyatt was able to handle both the maintenance and the repair all in one visit. He took time to explain how our furnace and electric air cleaner work. I felt comfortable with his professional attitude and felt safe having him in my home. I highly recommend this knowledgeable and friendly team if you need your furnace repaired or replaced!

I recently spoke with the owner of a local heater repair company at a home show and shared how impressed I was with their service. When I needed to replace my heating unit and AC at home, I requested several quotes and chose this company because they offered the best deal. The installation crew, including Landon, showed up right on schedule, worked efficiently, and made sure everything was done properly. Some time after the installation, I accidentally knocked the condensate tank off its mount. I called the company, and they sent a technician out the very same day to fix it. Even though the mistake was mine, they didn't charge me for the repair. I highly recommend this team for any heater or HVAC repair in Texas. They offer reliable service and quality products.

This company really impressed us with their excellent furnace repair and heating services. The team is friendly, helpful, and quick to respond when you have any issues with your heating system. Collin recently helped us replace our old furnace, and the whole crew worked efficiently and professionally. Their pricing is fair and they don’t push you to buy things you don’t need. You can tell they are honest and care about doing a good job. If you’re in Laredo and need furnace repair, I highly recommend giving them a call. We’re very happy we chose them!

We recently needed HVAC services as part of preparing our home for sale. Out of all the companies we contacted for different repairs, this HVAC team was the only one that arrived on schedule and got the job done right the first time. Collin from their crew handled our air conditioning and heating system inspection and cleaning quickly and with great attention to detail. Their reliable and efficient service really helped reduce our stress during a busy period. I would definitely recommend them to anyone needing air conditioning or heating work, especially with how important AC is in Texas. If you want dependable HVAC service, this is the company to call.

When we first moved into our home in Laredo, we noticed our air conditioning system was making a lot of noise, especially in my daughter's room. The vents would rattle loudly whenever the AC kicked on, and it made it tough for her to sleep. Some people told us we might need expensive repairs or even major parts replaced. Then, the system started making a strange chirping noise every now and then. Anthony came out to take a look at our HVAC unit. Instead of suggesting costly repairs or unnecessary replacements, he carefully checked everything and found that a few vent brackets just needed to be tightened, and he added a little lubricant to one of the AC motor parts. The solution was quick and affordable, and I really appreciated his honesty and professionalism. He didn't try to upsell us or recommend extra work we didn't need. Anthony even followed up the next day to make sure our system was running smoothly and quietly. I highly recommend this company if you need any HVAC help in Laredo!

we had a team come out to repair our furnace at our home. anthony was very honest and suggested adding a new part to our existing furnace instead of replacing the whole system, which saved us money. even though there were some supply delays at the time, anthony managed to get everything needed and finished the furnace repair quickly, in just a few weeks. the job was done with great attention to detail and the area was left clean and neat. i really appreciate the quality service and recommend this company for furnace repairs!

I’m not easily impressed, but my experience with Wyatt was outstanding. Our furnace stopped working, and Wyatt came out to our home for an after-hours service call. He found that a previous technician had installed the wrong part, which led to the fan motor bearings burning out and leaking oil. Wyatt didn’t stop there—he also noticed we were having issues with low air flow. After checking everything, he discovered that the wiring on the unit had been done incorrectly, which caused the variable speed feature of the air handler to not work properly and reduced the air flow. Thanks to Wyatt’s attention to detail and expertise, our furnace is running much better now. This company has definitely earned my trust and future business.

i’ve been using this hvac company for a while, even back when they had a different name. recently, we had a problem with our heater, and my wife accidentally called another heating service and signed up for their maintenance plan just to get a discount. when that company came back for a furnace check, they gave me a list of things to fix: a condenser cleaning for $125, a detailed furnace cleaning for $275, and a new capacitor for $166, adding up to $566. instead, i remembered our usual hvac company and called them for help. nolan from their team came over to clean the furnace and check the capacitor. he agreed the furnace needed a cleaning, but said i didn’t need a new capacitor. the total was just $80 for the cleaning. i really appreciate how honest they are and that they don't try to sell unnecessary repairs. nolan took his time to explain everything clearly, and i never felt pressured to spend extra money on things i didn’t need. i’m looking forward to having them check my air conditioner in the spring. in this texas heat, it’s good to know i have a reliable hvac team i can trust.

after buying my home in laredo, my thermostat stopped working. i first called another company, but their technician took apart parts of my ac unit and told me i needed to replace the whole system, which didn't seem right. wanting a second opinion, i called another ac repair service after seeing their ad. over the phone, they promised expert service and real quality work. ross came out today and went above and beyond. he fixed my ac without pushing me to buy expensive parts, and he saved me from spending thousands of dollars i didn’t need to. i’m really happy with how honest and skilled they were. i’ll be calling them for any ac repair i need in the future. they’ve definitely earned a loyal customer here in laredo.