Reviews of local pros in Laredo, Texas

4.6 based on 1573 reviews Back to the listing
    5

    Nolan, Landon, and Anthony really helped us out with our heater repair. Our heater stopped working right after Nolan gave us an estimate. He got the team out to our home in Laredo the next day, and they replaced both the indoor and outdoor heater units. They even gave us a better system for less money than other companies offered. On top of that, they installed a new vent and return for better airflow, upgraded our thermostat to a modern touch-screen model, and sealed all the returns that were letting in outside air. The crew worked hard and finished the heater replacement in just one day, plus a couple of hours the next morning. If you need heater repair or installation, you won't be disappointed with their service.

    5

    Service Pros Heating & AC Laredo replaced our old furnace and outdated air conditioner with two new high-efficiency HVAC systems. The whole experience was excellent, and the performance of the new units has made a noticeable difference in our comfort, especially with the hot Laredo weather. Wyatt, who helped us through the process, was very patient and knowledgeable. He took the time to answer all of my questions and came to our home to carefully evaluate what we really needed. It was clear he understood that this was an important investment for us. I even learned a lot about HVAC systems along the way. The office staff was always friendly and replied to my questions quickly. Wyatt and the installation crew worked together smoothly and efficiently, showing real professionalism. I’m very happy I chose them for my HVAC needs. If I could give more than five stars, I would!

    5

    We had our AC unit, furnace, and a new programmable, WiFi-enabled thermostat replaced by Service Pros Heating & AC Laredo. From the first call, everyone was very friendly and helpful. Nolan came out to check things and gave us lots of different choices for brands and energy efficiency, and he clearly explained what each option included so we could pick what worked best for our home. The install crew showed up right on time, did a top-notch installation, and made sure to clean up everything before leaving. Their prices were very reasonable, and it’s great knowing there’s a reliable local AC repair company nearby, especially with the hot Texas weather.

    5

    this was my first time using an hvac company in laredo, and they will be my go-to from now on. when wyatt arrived, he was polite and walked me through the steps he would take for my system tune-up. really appreciated the quality work and professionalism—wyatt explained how the ac unit works and took time to show me how to keep the air intake clear of leaves and debris. he was also careful to leave everything clean. what stood out most was his honesty—he didn’t try to sell me any extra parts i didn’t need, which i found very trustworthy compared to other companies i’ve tried. i’ll definitely keep using them for my hvac needs, especially with how hot it gets here in texas.

    5

    I have a lot of respect for companies that do specialized work like furnace repair and always act honestly and professionally. I was referred to this business by a friend after having issues with my furnace and dealing with other companies that only offered temporary fixes every year. When Wyatt came out to check my furnace, he quickly figured out the real problem and repaired it so I didn't have to keep calling for the same issue. Later on, my dad’s furnace stopped working, and another company told him it would take weeks to get a replacement part. I decided to call Wyatt again, and he showed up the same day to inspect the system. Wyatt was able to find the replacement coil quickly, handled the warranty process for us, and installed the new part in just over a week. He is very trustworthy and always keeps you updated about your repair and warranty status. I highly recommend this company for anyone needing furnace repair. They are professional, reliable, and go above and beyond to help their customers. We really appreciate everything Wyatt did for our family.

    5

    I needed someone reliable to work on my heat pump, so I asked another contractor if they knew anyone trustworthy for heater repairs. They recommended Service Pros Heating & AC Laredo, so I gave them a call. wyatt came out to help, and before he arrived, I got a text with his experience in heater and ac repairs, which made me feel confident. he showed up in a clean truck, was well dressed, and took time to answer all my questions about keeping my heater running smoothly. he even showed me how to clean the filters and offered to clean the rooftop unit right away—no need to wait or reschedule. Signing up for the work was easy, the price was clear, and after he scrubbed and cleaned everything, my system looked almost new. wyatt did such a good job that I decided to get on their yearly maintenance plan. I'm really happy with the service and plan to keep using them.

    5

    We’ve had a great experience with Service Pros Heating & AC Laredo for our AC repair needs. We’ve called them several times for both our air conditioning and heating systems, and every visit has been smooth and professional. Recently, our AC stopped working during a really hot day in Laredo. We reached out on a Sunday morning, and Collin arrived within two hours. He was friendly, worked quickly, and had our AC running again in no time. The team is always punctual, accommodating, and does quality work. If you need help with your AC or heating system at home or your business, I highly recommend their services.

    5

    our ac stopped working and couldn’t be fixed. ross recommended a new high-efficiency unit and handled the installation the next day. service was quick and reliable. after using the new system for several months, i can say it’s a big improvement. the ac is energy efficient and has multiple speeds, so it doesn’t just turn on and off like old models. it starts at 25% power and only goes higher if needed, which keeps the air cool and comfortable without blowing too hard. this makes the house feel much better, especially in the texas heat. the multi-speed feature cost more, but the lower electric bills and steady comfort make it worth it.

    5

    10 out of 10! I highly recommend this HVAC company for anyone needing heating and air conditioning service. If you want a reliable, dependable, and honest team, this is the place to call. I’ve used them as my HVAC service provider for many years, and the quality of their work has always been excellent. Recently, I had my whole system replaced, including the furnace, and the entire process went smoothly from start to finish. Every person I’ve met, from the owners to the technicians, especially Ross, has been friendly, knowledgeable, and professional. You can really see how much they value their team, and it comes through in the great service they provide. I always recommend them to friends and family who need AC or heating help!

    5

    the team did an amazing job with my ac repair in laredo. after two other ac techs couldn't fix my cooling problem, these professionals figured it out right away. pricing was clear and the customer service really stood out. nolan in the office made scheduling easy and was super friendly. when i had an emergency, they came out fast, ran a diagnostic, and got my air conditioner working again. i even joined their maintenance club so my system stays in top shape all year. recently, they replaced my thermostat within half a day after i called with an urgent request. they also found and fixed clogged lines in my ac, which made my home much cooler and more comfortable. i'll keep using their ac repair services because they're the best around.

    5

    we had a really positive experience with this furnace repair company. geoffrey, the technician, arrived quickly after we called about our thermostat not working and the furnace not turning on. he carefully inspected both and discovered the issue was with the flame sensor. geoffrey fixed it right away, and the furnace started working again, which was a relief since our kids were starting to get uncomfortable with the cooler air in the house. the service was fast, the pricing was fair, and everything was explained to us in simple terms. we will definitely use them again if we have more furnace problems and highly recommend their services!

    5

    we worked with collin to get our new hvac system set up at home. we decided on minisplit units for the bedrooms and a slim duct system for the main living spaces. the whole system runs really well and keeps our house cool and comfortable, which is important with the texas heat. the installation crew showed up early in the morning, ready to work. everything was done in two days, including updating the electrical and even putting in a new attic door for better access. i liked that a certified electrician took care of the electrical work for the system, making everything feel safe and up to code. the team was professional and we’re very pleased with how everything turned out!

    5

    I have called on this HVAC company several times for my clients’ homes in Laredo. In my business, we often need help with furnace repairs, water heater replacements, and installing new central air conditioning units. Wyatt and the rest of the crew are always efficient and very professional. Their prices are some of the best around, and I’ve been really happy with the quality of their work every time. Whenever we need servicing, they are quick to respond and always make sure everything is completed on schedule. I definitely recommend them for any heating or cooling needs in Laredo.

    5

    We have a maintenance agreement with Service Pros Heating & AC Laredo for our furnace. Today, our technician was Wyatt. He was very professional and knew a lot about furnace repairs. Wyatt took the time to explain how our heating system works and even shared helpful advice on which air filters would work best for our unit. He was friendly and easy to talk to. I would definitely like Wyatt to handle our next maintenance visit. I always like to leave a review when someone does a great job, and Wyatt really impressed me.

    4

    i recently had a great experience with an hvac company in laredo for the installation of a new mini-split ac and heater in my home. from the first visit, everything went smoothly and felt really professional. wyatt and his team showed a lot of skill and knew exactly what they were doing when checking my house for the best heating and cooling setup. they looked at things like the room sizes and insulation to make sure the system would keep my home comfortable, especially in the hot texas weather. the technicians arrived on time, were very polite, and worked hard to make sure every part of the mini-split system was installed just right. before they left, they explained all the features of the new unit and gave me simple instructions on how to use it, so i felt confident running it on my own. if you need a trustworthy and professional hvac company in laredo, i highly recommend giving these guys a call. i'm sure others will have the same positive experience with their ac and heating services.

    5

    After having trouble with a poorly installed furnace from another company, we were frustrated after spending a lot of money on repairs and refrigerant that never seemed to fix the problem. our original installer wouldn't help, even though the furnace was still under warranty, so we reached out to Service Pros Heating & AC Laredo. geoffrey responded quickly, and it was clear he really knew what he was doing. he had all the parts and tools ready and explained everything in simple terms, which made us feel confident about the repair. the team replaced the line set and swapped out the old indoor unit for a better model. the whole process was smooth, and they charged us much less than what we were quoted before. the new furnace works perfectly and the air in our home feels so much better now. we’re very happy with the service and will definitely call them again for any furnace repair or ac needs.

    5

    I can't thank Service Pros Heating & AC Laredo enough for the amazing job they did for my family. Our air conditioner stopped working late one Saturday night, and we were struggling in the Laredo heat. Geoffrey came out right away when we called on Sunday afternoon, explained all our options, and helped us get a new HVAC unit. By the next afternoon, Nolan, Ross, and the rest of the team arrived to handle the installation. It was a tough job in a really hot attic, but they stayed as long as it took to get everything working perfectly, finishing up late in the evening. These guys are true professionals who pay attention to every detail. They took photos of each part they worked on and shared them with us, so I didn’t even have to climb up in the attic to check. Everything was neat and cleaned up when they left, and the final price was exactly what was quoted—no hidden fees or surprises. They may not be the cheapest, but the quality of their air conditioning repair and installation work is top-notch. If you need AC help in Laredo, I highly recommend them!

    5

    We had an excellent experience with Service Pros Heating & AC Laredo when we needed furnace repair. From the first phone call, their customer service stood out—they were friendly, helpful, and made everything easy to understand. When Geoffrey came to our home for the diagnostic, he explained exactly what was going on with our furnace in a way that made sense to us, which really helped reduce our stress. He came back to complete the repair and made sure we understood how to keep our furnace running smoothly in the future. As first-time homeowners, we were worried about the cost and had previously received a much higher quote from another company that wasn’t as attentive or patient. This team was honest, fairly priced, and even scheduled our diagnostic sooner than expected after a cancellation, which was great since we’d been sweating in the Texas heat for weeks. On the day of our repair, I called to confirm our appointment, and the woman who answered the phone made my day with her warm attitude and genuine desire to help. It’s rare to find people who care so much about customer service. Geoffrey spent over two hours working both inside and outside, making sure everything was perfect before he left. He even took a moment to interact with our cat, which was a small but memorable gesture that shows how much they care about their customers. From start to finish, the team went above and beyond, making the whole furnace repair process smooth and stress-free. Their great reviews are well deserved!

    5

    I recently noticed my furnace wasn’t blowing warm air like it should, so I needed someone to come check it out. In the past, I’ve dealt with companies that raised prices just because of the neighborhood, even for basic furnace repairs, so I was hesitant. A friend suggested I call a local company in Laredo, so I gave them a try. When I called, Jamie answered and was friendly, knowledgeable, and always kept me updated. If Jamie said they would call back, they did. Scheduling was easy and quick, and they made sure to pick a good day for furnace testing. Ross, the technician, showed up right on time and listened to my explanation before getting to work. I liked that Ross explained several repair options and went over the benefits and drawbacks of each one. After asking for quotes with different equipment choices, I got an email with all the details in just a few hours. This made it easy for us to review everything and make a decision the same day. We even called Ross with more questions, and he was happy to help before we made our choice. The whole quote and approval process was online and very straightforward, and Jamie kept us in the loop the entire time. Our new furnace was installed in less than a week from when I first called. The price was fair, the service was excellent, and the installation was done quickly. If you need furnace repair or a new heating system in Laredo, I highly recommend this company!

    5

    We hired a local company in Laredo for heater repair and to upgrade our ductwork. Landon and Collin came out to our home, listened carefully to what we needed, and created a detailed plan and quote for the heater repair job. They even showed us a virtual model of how the new ductwork would be installed in our attic, which helped us understand the process better. From the very start, Landon and the crew were professional, always on time, and made sure to leave our house clean after each workday. They stuck to the schedule and were always polite and efficient. The finished heater repair and ductwork were completed right on time, exactly as promised, and the quality was even better than we expected. We are very satisfied and highly recommend their heater repair services to anyone in Laredo.

    5

    I usually get nervous when I need to call someone for HVAC service because you never really know what you'll get or if they'll be honest about what needs fixing. Service Pros Heating & AC Laredo really changed my mind about that. If your AC or heater can be repaired safely, they’ll fix just what’s needed so you can get cool or comfortable again—no sneaky upsells or parts you don’t need. After fixing my system, Nolan took extra time to answer all my questions and even shared some helpful tips for keeping my home comfortable, which I really appreciated. I chose them because of their great reviews, so I can’t speak to price shopping, but even if they are a little higher, their expertise and straightforward service are totally worth it. I know exactly who I’m calling next time I need HVAC help.