HVAC reviews in Leander, Texas

Arrow services was the first listing I came across. I'm truly glad they were. Michael came out Saturday afternoon (I called that morning). He was professional practices social distancing and wore a mask. He told me what was wrong with my ad and why the system needed to be replaced. He ordered the parts and was back bright and early Monday to install. He finished in just four hours and did a great job. I feel like I got a great deal on the system and if I ever need service again you can get I will definitely call Arrow again.

Kyle showed up on time and was courteous and professional. That’s important to me. I got a reasonable price for the repairs that were needed. He did a great job and I will recommend Arrow Service to friends and family and anyone that will listen!

I had a great experience with Arrow Service Center. I called them and they were able to send somebody right over who was finish another job. I believe they use their people efficiently. They sent that person over instead of possibly sending another person from their main office. I just had a 30 minute wait. I might have been lucky but that is still working efficiently.
As for the work. I explained to the technician what was going on, he went to work and 30 minutes later he got it to work and told me what was wrong. It turned out that the outside breaker to my furnace was bad. I had previously looked at it and it didn't look tripped. He had to trip it 3-4 times to get it to work and told me it needed to be replaced. The previous folks that replaced the breaker used a 50 Amp breaker instead of, what the technician said it needed to be, 60 Amp.
Even though they are not allowed to get into the breaker box, I was able to replace and it's been working fine ever since.
How much did I get charged, you may ask. Before that, let me say that I called another service center and they wanted $125 to come out and check it. Arrow charged me $69.
Did all the stars fall in place when I decided to get my furnace checked out? Maybe. But for a ~1 hour from call to finish and get charged only $69, I don't care. Arrow Service Center did a great job. I give them A++++

Thank you Arrow Service Center. I appreciate their expedient service and repair. On the first call, I was given a two hour window and Jorge arrived within 15 minutes of the first hour. As it turned out, I needed more work and they worked with Total Protect and installed a whole new unit. The estimation time for ordering and installing would be either Friday or Saturday morning. Arrow Service, Jorge, came out on Thursday morning at 7:30 and were completed by 10 AM. Excellent response and completion. This is a follow-up to my previous review of Arrow Service Center of 2016. On Monday, 9/16/19, I had an issue with the fan that runs with my AC and furnace. I called Total Protect/Cross Country home warranty and I requested that they send Arrow Service because of my previous favorable experience with them. My request was granted and that afternoon, Jorge with Arrow Service came by. He diagnosed my issue and by Wednesday afternoon, my unit was up and running. I cannot give enough accolades to Arrow Service. Thank you Al and Jorge for all your great customer service and expedient response to resolve my issue. I highly recommend Arrow Service Center for your AC and furnace repairs. Louis Cuevas

Lightning fast service. AC went down last night and Arrow was at my place 10:00 AM the next morning. They got our AC up and running and were very quick with a requested estimate for a new unit. Would recommend!

I called Arrow at 7:00 A.M. and Mike came out and repaired my A/C and had it cooling before noon! Although he was hot and busy he remained pleasant and efficient! I will call Arrow again in the future when I have problems with my A/C.

Wonderful experience working with Arrow HVAC.
The AC unit was diagnosed and fixed very quickly. They were very professional in our interactions and the work they did! Jorge is a really knowledgeable tech and it was easy to work with him. Thank you so much!

Reliable, trustworthy, available on short notice, couldn’t have asked for more. Get Michael/Josh team if you can. The best HVAC team hands down! I am extremely happy with my new AC.

My A/C stopped working and Arrow was able to send someone out quickly. Josh was the service tech and he got everything up and running quick. I definitely recommend Arrow and Josh!

My experience with Arrow Service Center was a positive one. My appointment was scheduled quickly. Javier (tech) arrived the same day. He was timely, solved the problem without any issue. He presented himself as professional, diligent and an honest employee. Thank you for having patience in answering all my questions. Arrow is lucky to have him. I would definitely use this company in the future and recommend to my friends and coworkers.

I had an amazing experience with Arrow! They were able to come out the same day I called them and they fixed our unit quickly! Micheal was great and explained everything he was doing. Fantastic service and I highly recommend them!

Our A/C stopped working. I called Arrow at 8:00 am. Michael arrived at 10 am and thoroughly cleaned out the drain line which had become clogged with calcium build up. A/C is working perfectly again. Arrow always provides the best service. Many thanks.

We have used Arrow for years for our a/c maintenance and have always been pleased with their work. This year we needed to replace our 14 year old system and Michael and Josh et al came through . Of course everything was well explained and installation was done in half a day. All the 5 star reviews are true. If you think installation is as important as the brand you decide on, then this is the he company for you.

I was billed for cooling gas in excess of what was needed. They saved the gas in my system before they replaced the coil and I had not lost much due to the small leak in the coil that was replaced. The bill did not disclose how much "additional coolant" was added, just a flat fee of over $600. The job seems to have been well done. All is working well so far but I believe I was charged hundreds of dollars more than I should have been.

This is the best AC repair company ever! We have used them for our house and our rent house. They always get out fast, even on Sunday. They are dependable, honest, and reliable. After using them for about 6 years, I have gotten to know the technicians, which is nice so they know us, our system, and I see a familiar face. Prices are good, especially for and ac service company. A special thank you to Al and Michael, they do a great job! I wouldn't use or recommend anyone else in Austin. Great job!

I’ve been using Arrow Service Center for many years, ever since I bought my house in 2016. They have been coming out every year to service my slowly dying ac unit. Eventually I had to replace the unit and it was a no brainer that I would use Arrow. They’ve always been very friendly, helpful with information or explaining things, and prompt to come out. I would highly recommend their services. For as long as I own a house in their service area I’ll be a loyal customer and you should too :)

Highly recommended. Great communication updating me on status of the work that had to be done. Installed my AC very quickly. Will use them again and recommend to all our friends.

Arrow HVAC is excellent. The crew always arrives on time, and get the job done perfectly.
Arrow is our go to service whenever we have a problem with any of our units.
I highly recommend Arrow HVAC.

If you need prompt honest service with tremendous value , you need to look no further than Arrow Service. I was experiencing cooling issues with my system called Arrow Service and they sent Mike. Mike has been Arriw Service for 20 plus years and was able to quickly identify the issue . All the work was executed on schedule with no delays . They even cleaned after themselves and left the area tidy. I will be a loyal customer for years to come and urge anyone in need of a repair, replacement or service to keep Arrow service number on speed dial.

Arrow Services is top notch! They sent out two technicians that I had worked with before Michael and his partner. Michael is amazing, efficient, knowledgeable, and always nice. I am sorry I don't remember the young man's name but he was just as kind and helpful. They come out really quick, they are well worth what you pay to work with them. If you need your units serviced give them a call. At this point I would not call anyone other than them to handle maintenance or any other issue with my unit. Call them to get your units serviced today.

My central AC unit stopped cooling late in the business day and I needed someone to come out to get it started again. I called this company based solely on their stated 30 years in business, and they sent someone out within the hour. The repair guys showed up when scheduled, were extremely efficient as well as professional. My condensation drain pipe was clogged which they cleared and the AC was cooling again literally within minutes. Thanks for the prompt service!