Reviews of local pros in Leander, Texas

4.8 based on 1780 reviews Back to the listing
    5

    We needed a diagnostic for a leak due to heavy condensation. They came out within hours.

    Our technician’s name was Evan and he was great. Honest, insightful, friendly, and not sales-y which makes my husband want to do business with them once we do eventually replace our unit, or have any maintenance needs.

    Thank you, Cool Atmosphere!

    5

    They came through for me with not much warning. Very easy to work with and the communication was great. Their tech who replaced my compressor was efficient and got everything up and running without any problems. I definitely recommend them.

    5

    Wonderful experience. Our air conditioner stopped working, and the company called me back very quickly after I called them. They were able to fit me in that day. Thomas came out and was able to determine the problem very fast. He was incredibly nice and personable and even gave me some tips to help my air conditioner and parts last longer. This will definitely be our go-to air conditioner repair company from now on.

    5

    Highly recommend Cool Atmosphere. They have been our go to HVAC for many years now. They are always courteous, professional and on time.

    Recently had our heating system serviced for the winter. Our technician Thomas was right on time for the appointment, knowledgeable and efficient in his work. He thoroughly explained the results of his check, suggested future work to consider but never pressured us to make repairs that were not needed.

    Refreshing to deal with a company that really does put its customers first.

    5

    We had our HVAC system replaced by Cool Atmosphere last summer. Their service was fantastic and prices were very competitive. Our first followup routine maintenance appointment was today, and their technician (Thomas) was on time, courteous and very knowledgeable. I would not hesitate to do business with them again.

    5

    I have used cool atmosphere for years and continue to be extremely satisfied with their work. Thomas is my regular technician but today I had Evan who was equally attentive. I look forward to continuing my relationship with cool atmosphere.

    Thomas is the best! He comes on time and does a great job. I will continue having Cool Atmosphere check my HVAC twice a year. Well worth it!

    5

    Have been with cool atmospheres for several years. All staff have been wonderful, and as a customer, you never feel rushed (despite their busy schedule). Communication is spot-on. We typically get serviced with Thomas, but Evan is equally as great. Will remain a customer! Check them out. They are a very honest company.

    5

    I had a great experience with Cool Atmosphere’s technician. I was pleased when he showed up on time and quickly inspected my A/C unit. I appreciated the advice on how to improve my A/C’s performance with a varied price range for what I could afford currently. I will be calling them again for any other maintenance or issues I may have.

    5

    Cool Atmosphere is the best! The technician, Will, showed up before 12 today (ahead of schedule!). My AC was running but something with the drain line was going on. Got everything cleaned, compressor checked out great and even signed up for their (twice) yearly check ups! Will even took care of the Fall heating check up for me today so I didn’t have to schedule another appointment.
    Customer service at its FINEST
    ⭐️⭐️⭐️⭐️⭐️
    I recommend anyone looking for an affordable, reliable HVAC company to contact Cool Atmosphere!

    5

    We just had a wonderful experience with Cool Atmosphere. Thomas was one of the technicians that came to our home and he was so helpful, informative and polite. I am a young first time homebuyer and had almost zero knowledge about our system and they didn’t make me feel ignorant, nor do I feel like that tried to take advantage of my lack of knowledge, which has happened to me in the past with other companies. I feel like the services here are also very reasonably priced. Overall very happy with my experience and would recommend to friends and family.

    5

    Excellent service! I have a mini split in my office and I tried for about a year to find someone that would be willing to even look at what was wrong with it. I had the manual and the error code but every place i called said no, they would not look at it...until I found Cool Atmosphere. Thomas came out, assessed it, ordered the part and it worked! Thank you so much Thomas. You all will be my go to AC company going forward. Even the price was affordable.

    5

    My AC was running but not cooling. Because of the age of my system, I was concerned about needing a full replacement. Evan came out and quickly fixed my current AC at what I consider to be a reasonable price. Because of the age of my AC he gave me pros and cons of replacing it, but did not try to scare or pressure me into doing so. I will have them out for semi-annual maintenance and will be calling them when I decide to replace it.

    5

    It was absolutely great that I was able to get COOL ATMOSPHERE HEATING AND AIR to replace the unit in my residence. They immediately responded, within a short time had the complete unit removed and replaced with a new unit. The Techs werea marvel in motion, had the unit up and operating, tested through a couple cycles, they were very courteous and Professional. I highly recommend to all, if in need of this particular service, they WILL NOT DISAPPOINT

    5

    Cool Atmosphere has helped us twice this year - in November our AC fan went out, and they came quickly and fixed the problem. Then in January the AC unit stopped heating. This one was a little more complicated, but was also resolved quickly and at a very reasonable price. Thomas was our tech, and he was thorough, explained what needed to be done and the cost. I highly recommend the company, and especially Thomas.

    2

    I called on Friday and requested someone to look at my A/C. I was told on Monday that someone would show up between 1 PM and 5 PM. I called on Monday after 4 and I was not in the system. I scheduled someone to come out the next day.

    The person who came out to look at the unit switched it from cool to heating without checking if the compressor was running.

    I was informed that their was not a part available for my unit and they would have to change the next assemble for over $1,100. And then I was told their was trip charge. The two people I spoke with before no one said anything about a trip charge. The person who came out did not say anything about a trip charge.

    After a business day, I am still waiting on management to call me back.

    Edit:
    I do not mind trip charges. I do mind being surprised by fee(s). I email management for a follow up and management return my email. The trip charge was waived. I wish communication was better Cool Atmosphere Heating and Air. I moved my rating to two (2) stars.

    Another company was able to find the motor and complete the repairs for ~1/2 the cost, which save me the cost of the whole assemble.

    5

    Cool Atmosphere did an excellent job. From first contact to finished instillation on a new heat pump system was less than 48 hrs. They provided a quote and answered all our questions quickly even after normal business hours. Their crew was on time professional and very respectful of our home. Highly recommend them.

    5

    Do not hesitate to contact them! Honest, reliable, fantastic work! They really care about the quality of their work and care about what they're doing.When our furnace went out we originally had someone else look at it. I wasn't comfortable because they wouldn't explain everything so I could understand. One of the owners at Cool Atmosphere took time out of their day to talk to me. How many companies would do that? We got scheduled and Thomas came and fixed everything. I don't think he could have been nicer if he tried...lol. We had been 3 days with no heat when I talked to them initially and also got recommendations from people in our neighborhood. Absolutely fantastic!

    5

    My experience with Cool Atmosphere Heating and Air Conditioning has been outstanding. The technician who came out was Thomas. He was professional courteous fair and honest. The folks that I spoke to in the office on the phone were also professional and courteous and friendly. Overall it was a great experience working with their team. You can't ask for much more these days. Highly recommend.

    5

    We have always had a good experience with Cool Atmosphere! Thomas was here today for maintenance check. We have worked with him before. He is kind, polite, and of course very knowledgeable and efficient. We trust him to give us his best and he does! Thank you, Thomas, and all who work at Cool Atmosphere.

    5

    I've been using Cool Atmosphere for several years. Excellent customer service. Techs are knowledgeable and honest. I always request Thomas. He always explains things clearly and keeps my units running smoothly. I always purchase the maintenance agreement. Thank you Cool Atmosphere!

    5

    As a real estate agent focused on professionalism, it's essential for vendors to have great service, customer focus and ANSWERS! These guys did a great job AND saved my sellers $1,000s!!!