Home Services reviews in McKinney, Texas

This was our second cleaning, we feel so fortunate to have found the Cleaning Force!! Dede is awesome she is very thorough and makes me so happy!! Thank you so much Dede!!

This company and their owners are amazing people! God bless them and their giving hearts during this time. They are offering first responders free disinfectant for our gear, vehicles, and home. My wife and I are exposed everyday at work to this horrible virus, and we are terrified to come home without proper cleaning. We ran out of cleaning wipes/ sprays and didn’t know what to do. The Cleaning Force supplied us with disinfectant to make sure my family is safe, and for that I am forever grateful. Thank you! You’re helping us first responders in a time where everyone is depending on us!

My house is very lived in with 3 littles we’ve adopted and are very much a hustling bustling rerun family. Using The Cleaning Force has brought a new level of peace to my life that I didn’t even know I needed! This peace comes from the trust, the professionalism, the ability to know what I need and to be able make my life easier!!
Invaluable service and great communication that helps to propel me! Just do it!

I am a new customer and have been extremely pleased with the cleaning and customer service. Finding a reliable house cleaning service can be tricky. Thank you so much for the great customer experience! Shout out to Claudia! Sarah too!

Morgan and Ticiana did an amazing job today! Everything was cleaned exceptionally well and put in its place. All the little details are much appreciated! My family’s going through a difficult time and the owners have gone out of their way to accommodate our needs at this time. You cannot go wrong with The Cleaning Force team!

They did a wonderful job on my deep clean. Also very responsive to questions and request. Almost instant communication. Very professional.

The Cleaning Force is such an awesome team. I have had various technicians service my home, and all have been excellent. Most recently Jeveonna & Charmaine did a fantastic job

I asked for a deep cleaning. What I got is a normal cleaning. Floors were not mopped, dirt/trash was still under the couches. Damaged sheet rock from opening the door and not being cautious when entering another person’s home. They still charged me full price and to offset all of that; was 100 dollars off the current cleaning and 100 dollars off the next.

First time I have used a cleaning company and this clean was for a move out. They arrived on time, the communication was great, and the service was top notch. Will recommend and use again in the future.

Hired this company to clean my home before putting it on the market, but all I received was poor customer service and a half-done job. I purchased their largest cleaning package which is approx $350.00. When the cleaning team arrived, they were friendly but didn't do half of the job. All of my baseboards were supposed to be cleaned- they weren't, some were still caked in dust. (I know dust can settle after cleaning, but this was a lot of dust and very apparent it wasn't touched. The doors were supposed to be wiped down and ALL of my doors still had dust or marks on them that I had to clean and remove myself. The top of the fridge was not dusted whatsoever. Only two out of my 4 fans were wiped down. The kitchen counter was not wiped down, I cleaned it myself the next day and my cloth was dirty. Shouldn't be that way if it was just "cleaned" less than 24 hours before. Lastly, my oven is blue on the inside, not black like most. I was told by the cleaners that they were not able to clean it or apply much force because they could scrape the "blue". Nothing about this was written in the disclaimer on their website or list of services for the package I purchased.
I also wanted my stand shower cleaned again because there was still very apparent soap scum on the glass and the shower pan was still visibly dirty.

They sent one girl back to address all of the items on my list but they only scheduled her for an hour so "she didn't have time to do everything" because she was booked to be somewhere else.

I called the owner, Jonathan and left him a message- he called me back and I missed his call. But he left me a message stating that "somethings are what they are". I called him back and he never called me back- but instead charged my card the full amount and I never heard from him again.
I have photos and videos I was happy to share, sad that he couldn't have that conversation.

The cleaning crew told me the day that services were rendered that I would receive a bill in the mail, but Jonathan took it upon himself just to charge my card the full amount.... shady.
I am disputing the full charge for the poor service and lack of adequate customer service.

Given the reviews I was hoping this would be a seamless transaction with a good company, I was sadly mistaken.

Sally with the Cleaning Force did a great job cleaning our home. Everything looks so nice!! Thank you, Sally!!

We have had a wonderful experience with the Cleaning Force. The house is sparkling clean after their visits and the company is very easy to work with. They make it easy to get started and provide consistent exceptional work on your schedule. Thank you to Chiquita and everyone at The Cleaning Force!

Lindsey and Riley were very professional and cleaned our home with so much care. I highly recommend.

They did a good job! I was glad to go home to clean house. I've been injured and can't get around to do the things I normally would. Very overwhelming.

We’ve been with CF since 2016, I think. Over the time, we’ve had several cleaners assigned to us. Some better than others, but CF always listens when we have an issue or need to change up our service.

Alexis has been our cleaner for a couple years now. We moved last year and were happy to find out we were still in Alexis’ area. She has been amazing and all of our animals love her. I work from home, she is always considerate if I am on the phone. Always asks if I need her to do anything extra or differently and checks with me if I forget to lay out new sheets.

Thanks!

I was very disappointed in the quality of service I received. The tech started in the master bathroom and spent an hour cleaning in there before I left the house. You would think after an hour the toilet and mirror would be clean…but they weren’t. It took 3.5 hours to clean the master bathroom, powder bathroom, and floors. I find 3.5 hours to be more than enough time to clean those areas and leave them sparkling. That wasn’t the case for this job.

Taylor and Vicente did an excellent job! I wasn’t sure what to expect since this is my first time hiring a cleaning company. My expectations were exceeded! I’m very happy with the way the whole house looks. I would highly recommend The Cleaning Force to my friends and family.

I have to express my sincere appreciation for the exceptional service provided by Jessica and The Cleaning Force. Jessica consistently does an amazing job. She is courteous, punctual, and efficient, and always makes our home Sparkle. She ensures her cleanings are top-notch before she leaves. I wish I could give her more stars.

Whenever I contact the office for scheduling or additional services, the staff are always helpful and friendly.

Thank you, Jessica, and The Cleaning Force, for providing me with a beautifully clean home and more free time.

The cleaning force did a great job! Very professional & nice. Will schedule again with them soon.

I can’t believe I haven’t left a review before now. This is an excellent cleaning service! Their communication is clear and consistent, and the work they do is top notch. When life happens and we need to reschedule, they’re always kind and accommodating. Make sure you request Sally!! But of course you can’t go wrong with any of their excellent techs. They help us free up a lot of time and effort around the house, and we’re so grateful.

They did the most outstanding job I’ve ever seen! This move out was very sentimental to me. They comforted me and made me feel at ease leaving a very beautiful space. It found things that I missed when I was moving out and made me aware. They also took out my trash when I told him that I could do that for them, they went above and beyond!!