Reviews of local pros in McKinney, Texas

I had a great experience with Brittany, she's a great sales manager.

very small kitchens and pantry like apartments. sales mgrs do not negotiate/reduce price even a $.prices very high for avg school ratings

Very unprofessional. We came in to view their property Brittany was very unwelcoming and not once engaged in conversation with us. She rudely laughed the entire time with another lady that was there standing waiting for us to leave. The moment we walked out they closed the door and immediately locked it. Very bad impression for a new property. Go to another builder instead.

I stopped in to get information for my son who is in the process of looking for a new build home. The representative was rude and dismissive and was not willing to engage to discuss the buyers needs.

My wife and I just purchased our home in McKinney and during our process we saw quite a few communities and never received such a poor service experience in any of those interactions.

I would have given zero stars but that is not an option. The builder should secret shop here because this type of customer treatment will cost them money not only in this community but people may decide to cross Trophu Homes off their list all together.

Amazing service! We didn't have a single issue during the purchase process or after moving in. All our questions and concerns were handled promptly and respectfully. The main reason we purchased a home in this neighborhood from this particular builder was the modern exterior and interior design, as well as the amazing floor plan compared to other builders within the same price range. Totally worth it!

Dropped by to check out advertised deals and currently in the market to close within 30 days. Wife and I talked to Brittany Johnson to compare monthly payments for two plans that we liked. Brittany was impatient and had a rude undertone. Argued with me that 'traditional'home escrow does not include home insurance. May need to get some basic home mortgage training from Google. Not sure if $600k+ homes should have this class of customer service.

I had a chance to visit Trophy Signature Homes in Painted Tree. Their home designs are modern, stylish, and well thought out. The sales team Brittney, was extremely helpful—she provided accurate information and pricing, She was also nice and professional.

Stopped in today for enquiring about a home we are interested in. The sales manager (Brittany) was very rude and she explained everything a single sentence and said Thank you in a harsh way as if she was expecting us to leave. She is not even interested in the conversation. I wondered how she was able to sell homes with such attitude. I will never recommend any one to visit painted tree Trophy homes even if they love any house they sell as long as she is present. I received this kind of customer treatment for the first time in USA.

I rarely like to leave negative feedback, but I have to this time. If you guys want your day to be ruined, please visit Trophy Homes at Painted Tree and speak to Brittany. She shows absolutely ZERO interest in helping us. When we tried to ask genuine questions about the houses, she didn’t provide the answer, instead, she expressed “Trophy is not for everyone, maybe you could consider other builders”. I really couldn’t recall when was the last time I received such horrible customer service. What a terrible representation for Trophy!

I recently visited Trophy Signature with high hopes of finding the perfect home for my family, but unfortunately, my experience with the sales manager left me disappointed. From the start, she was unprofessional and unwelcoming, and her tone was unnecessarily rude. Rather than answering my questions and addressing my concerns, I felt rushed and dismissed, which is the last thing anyone wants when making such an important decision.

Buying a home is a major decision, and understanding all aspects of the purchase, including incentives, is essential for buyers. I expected a courteous and professional response but left feeling undervalued as a potential customer as she even suggested me to go with other builders who are giving better incentives than their builder. My experience made me question how valued I would be as a customer after purchase. I hope Trophy Signature reconsiders their approach to customer service, as it’s crucial for building trust and a positive reputation in the community.

I purchased my dream home from Trophy Signature Homes in Painted Tree and my experience was fantastic. Sales Manager Brittney was straightforward, honest, and provided accurate information about both the home and the entire process—no sugar-coating, which I really appreciated. She was professional, knowledgeable, and always responsive to my questions, making the entire journey smooth and stress-free. The team at Painted Tree was also excellent, and I felt fully supported throughout. I loved the experience so much that I referred two of my friends, and they are now my neighbors! I highly recommend Trophy Signature Homes to anyone looking for contemporary, quality homes and excellent service!

Working with Michael from Trophy Signature Homes was one of the most disappointing parts of our home-buying experience. Despite our clear and reasonable request to move the closing date by just one day, he refused to budge—even though it was well within his power to make a small accommodation. It honestly felt intentional and completely inflexible. His lack of empathy, poor communication, and rigid stance showed that he cared more about sticking to arbitrary dates than actually supporting his clients through a major life decision. I would not recommend working with him—especially if you value responsiveness, flexibility, or basic professionalism.

David Weekley hires good people to manage their homes and projects. Their practice of putting interior studs at 24” and further is
ridiculous. In Texas where we have tornados it is an area that shouldn’t be economized. I bought my home brand new, but didn’t get to see the construction process as it was a community close out. After trying to hang TV’s in the center of the room, or attach things to walls I become quite exasperated with trying to find a stud. If I had known they were spacing studs like this I wouldn’t have bought this home.

Love this new community

Katie and Tim are the best

Had an awesome visiting experience with David weekely homes . Katie was exceptionally good and answered all our queries .

I recently had a fantastic experience with David Weekly Homes, all thanks to my amazing team - Katty and Jenn, my builder. The planning was effortless, with Katty keeping me constantly updated and Jenn ensuring the construction was top-notch. Their recommendations and frequent catch-ups made the whole process smooth and enjoyable. I couldn't be happier with my new home. Big thanks to Katty and Jenn for their outstanding service and dedication. Highly recommend!

Jordan Cota made our experience incredible! She was extremely knowledgeable, honest, and went above and beyond to make buying our gorgeous home incredible every step of the way. Highly recommend!

I purchased home in December 2023. So far had 4 water leak and electrical issues.

1. In Garage from roof. Entire garage and drywall is damaged. They fixed it
2. For 2 times my secondary bedroom was flooded during rains from a roof leak causing electric issues and drywall damages
3. In the kitchen I had a water leak due to plumbing issue
4. Now the electrical circuits are malfunctioning and appliances are damaged.

Very disappointed for such improper construction.

Great experience at Painted Tree - Chris was such a professional throughout the process. Incredibly patient and very knowledgable. Appreciated him quite a bit!

This is one of the worst experiences we had. The sales guy here was so rude and arrogant.