HVAC reviews in Missouri City, Texas

The team did a great job. I needed a new chimney chase, which is the metal sheeting around the flue on top of the chimney. A Step Above Chimney Cleaning gave me a quote and got the work done quickly, even though they had to custom make the chase. Not only did they fix the chimney chase, but Jack also noticed that one side of my house wasn't sided properly—there was only a big piece of flashing. He used some extra siding I had and made sure everything was finished the right way, with the siding running under the chase. The service was excellent and the price was very fair.

from the first call to the final sweep, the whole experience was wonderful. the team was friendly and professional every step of the way, from the office staff to kingston, who came out and gave us a clear quote, to the technicians who actually did the work. we needed a new chimney liner, which is usually a big and complicated job that not many companies can take on, but they handled it smoothly and made it look simple. if you’re looking for chimney sweep services, i highly recommend a step above chimney cleaning.

I recently had a wonderful experience with a chimney sweep service in Missouri City. I had used another company before to clean my chimney, but they finished the inspection and cleaning very quickly and tried to sell me an expensive flue insert. Wanting a second opinion, I had another team come out to check my chimney. Kingston spent about an hour carefully inspecting everything and found that the chimney was actually very dirty. He also explained that, because my flue was smaller than normal, a liner couldn't be installed. However, Kingston suggested putting in a heat shield inside the chimney, which would fix the problem and was also the most affordable option. On installation day, Kingston and his crew arrived on time and got straight to work. They were friendly, professional, and made sure to keep everything clean. The job took longer than expected, but they came back a few days later to finish it up and worked hard the whole time. From now on, I will only trust this chimney sweep company in Missouri City to take care of my fireplace and chimney.

We recently bought a home and decided to take out the wood burning insert to turn it back into a regular fireplace. Kingston, our chimney technician from A Step Above Chimney Cleaning, had quite a bit of work since the chimney hadn’t been cleaned in ages. He did an excellent job sweeping and also inspected everything, finding a few small problems. We’ll definitely be getting our chimney cleaned every year now—it’s a fire hazard if you don’t. So glad we had it taken care of!

Kingston and Miles assisted me with installing a chimney liner and water heater vent. They did outstanding work, even with the steep roof and tricky plumbing in the basement. The team was professional, friendly, fast, tidy, and truly cared about making sure everything was done right. What could have been a tough day turned out to be easy and stress-free thanks to their expertise. I highly recommend their chimney sweep and vent installation services.

another company tried to say i needed repairs that weren’t really necessary and gave me a price way too high to get my fireplace ready. a step above chimney cleaning was honest, gave me all the information i needed, and their price was fair. donald showed me pictures before and after the chimney sweep, so i could see the difference. i will definitely use their chimney cleaning service again.

fantastic chimney sweep service as always. this was my third time having my dryer vent and chimney cleaned by their team. they arrived right on time, took care of the entire vent system, and even cleaned behind the dryer. jack was very polite and took the time to answer all my questions. i’ll definitely keep using their services and recommend them to others.

I had a really good experience with A Step Above Chimney Cleaning. When I called to ask about my fireplace, the person on the phone was very patient and answered all my questions. Miles came out to do a full chimney inspection and even replaced some parts that needed fixing. The team was professional, friendly, and their prices were very reasonable. I would definitely recommend them for anyone in Missouri City looking for reliable chimney sweep services.

excellent chimney sweep service. their prices were better than other places i checked in missouri city. they really paid attention to the small things and acted very professional. kingston from the team was very knowledgeable and did some of the best work i've seen.

I would give them 50 stars if I could! Donald and Jack are truly the best at what they do. I’ve had several other chimney sweep companies come out to look at my fireplace before, but they only did quick checks and gave me simple fixes, telling me everything was fine. Donald and Jack, however, did a thorough inspection of every part of my chimney and found some deep cracks that others missed. They took the time to show me exactly what was wrong and explained that it wasn’t safe to use the fireplace in its current condition. They even sat down with me and helped me through the process of filing an insurance claim. I won’t trust anyone else with my chimney needs from now on.

i had my chimney video-inspected and swept in missouri city. the crew was friendly, quick, and knew a lot about chimneys. miles even gave me a free ash-pit cover because my old one was falling apart. they made sure to lay down a tarp to catch soot and kept everything tidy, leaving my place just like they found it. after the cleaning, they showed me a detailed report and let me know when i should get the chimney swept next. i'd suggest their chimney sweep service to anyone in missouri city needing an inspection or cleaning.

Jack did an excellent job sweeping and fixing up my chimney. He managed to fit me into the schedule faster than any other place I contacted. The team was certified and very professional throughout the whole process. I’ll definitely be calling them every year for my regular chimney inspections.

The team did an excellent job sweeping and checking our chimneys for our business. They arrived when they said they would, worked efficiently, and completed everything right on schedule. The quality of their chimney cleaning and maintenance was top-notch. I would definitely recommend them to anyone needing chimney inspections, repairs, or regular upkeep in the area.

I had a great experience with A Step Above Chimney Cleaning. When I called about a leak in my fireplace, Kingston came out and spent plenty of time carefully checking everything, both inside and outside, and took lots of pictures to show what was going on. He really knew his stuff and was very friendly and professional. Later, Donald and Jack handled the repairs. They showed up right when they said they would and kept me updated the whole time while working on the chimney. The whole team did a fantastic job, and I would definitely recommend them to anyone needing reliable chimney or fireplace services.

miles was very up front about the cost for rebuilding our fireplace. the team put us on the schedule quickly and got everything working again without any problems. you can tell they take pride in their chimney sweep work. i'll definitely call them again for any chimney or fireplace repairs.

After contacting a few different places, Kingston from the team was the first to get my chimney and fireplace working again after many years of not being used. He cleaned everything up, made sure it was safe, and explained the whole process in a way I could understand. The price was fair, and he was very professional and friendly the whole time. I’m very happy with the service and would definitely recommend them to anyone needing chimney sweep work.

i can't say enough good things about the chimney sweep service here in missouri city. i've had jack and miles come out to clean my wood-burning stove chimney for many years, and they always do a fantastic job. it's really important to keep the chimney clean, especially in texas where we use our stoves mostly in the cooler months, and they make sure everything is spotless before they go. they are always professional, show up on time, and i really appreciate the reminder call the day before the appointment. if anyone ever had a bad experience, that must have been very unusual, because my service has always been top notch. i definitely give them 5 stars!

I looked online for someone to clean my chimney and wasn't sure who to trust to do a good job. Jack at A Step Above Chimney Cleaning really knew what he was doing and made sure everything was done right. If you need your chimney swept or repaired in Missouri City, I definitely recommend calling them. They took care of everything and left my fireplace looking great.

a step above chimney cleaning delivered excellent service. i was having trouble with my chimney draft, and my gas furnace and water heater weren’t venting right. kingston came out and quickly figured out the issue. he cleared the blockage, did some repairs, and installed a new chimney liner. the service was fast, friendly, and very professional. i’m really happy with the results and would definitely recommend them if you need chimney cleaning or repairs.

the crew did a fantastic job restoring both our chimney outside and the fireplace inside here in missouri city. they handled everything, from waterproofing the bricks to fixing up the crown splay, firebox, and smoke chamber. kingston and the rest of the team were really professional and walked us through each step, making the whole process smooth. now we can look forward to using our fireplace for a long time!

our new fireplace looks fantastic and i would highly recommend A Step Above Chimney Cleaning to friends and family. the team showed true professionalism from the first chimney inspection by miles to the installation handled by kingston, jack, and miles. especially, i want to point out how jack and kingston paid close attention to every detail and solved any issues quickly, making several adjustments along the way to make sure everything was just right.