HVAC reviews in Missouri City, Texas

I recently had my chimney and fireplace cleaned and inspected in Missouri City. The technician, Donald, arrived right on time and did a thorough job sweeping and checking everything in my chimney, just as I requested. During the inspection, Donald pointed out that my flue and smoke chamber needed some repairs, and he explained two possible solutions: one was installing a steel-lined flue, and the other was applying a Heatshield coating. He said he would send me estimates for both options by email. At first, I only received the estimate for the Heatshield option. When I called to ask about the steel-lining estimate, I was told there might be a service charge for them to come back out and take more measurements. I felt this should have been handled during the first visit, and after speaking with the receptionist, she said she would talk to the owner about sending someone out without any extra charge. I was happy to see that the owner followed up with me and arranged for a technician to return and provide the second estimate at no additional cost. I really appreciate a company that stands by their work and cares about making customers happy. The team in Missouri City made sure I got all the information I needed to keep my chimney safe and clean, and their customer service really made a difference. I highly recommend them for anyone needing reliable chimney sweep services in the area.

I live in an apartment complex in Missouri City, and A Step Above Chimney Cleaning came out to clean our dryer vents and check the chimney and fireplace. Kingston arrived right on time, was polite, and made sure to explain everything to us in a clear way. He inspected the fireplace, let us know it was safe to use, and told us the chimney was in good shape. They had already cleaned the dryer vent from the outside before leaving. What really stood out was that, instead of just talking to the apartment management like most companies, they made sure to keep us residents in the loop and explained the whole process. It made me feel valued and confident that the work was done right.

We recently moved into a new house in Missouri City that has a wood-burning insert. We needed someone to inspect and clean the chimney, so we called for a chimney sweep. Jack was very professional and knowledgeable. He carefully explained the inspection process, walked us through what he found, and even gave us some helpful tips on getting the most out of our fireplace. I highly recommend their chimney sweep services!

Kingston came to our home for a chimney sweep and truly went above and beyond. He did an excellent job cleaning our chimney and also gave us honest, helpful advice about how to keep it in good shape, without pushing us into any extra work. Kingston was also friendly and made us feel comfortable during the visit. He even shared some great tips for a family member who recently had an injury, and took the time to bring over some crutches to help us out, which was really thoughtful. The service was outstanding, and I highly recommend this chimney sweep company to anyone looking for trustworthy and caring professionals!

i want to share how happy i am with the service from A Step Above Chimney Cleaning. my gas fireplace stopped working, so i called for help. donald was able to come to my home just three days later. he said he’d arrive between 1pm and 3pm, and he actually got here a little early, which was great. donald was professional, tidy, and very polite. when we spoke on the phone, i thought i’d need to replace the whole control module for my gas logs, which i figured would be expensive. but after checking the wiring, donald found that all i needed was a small part, and it only cost $15. he took his time, made sure to service the rest of my gas log system, and explained what he was doing while he worked. i will definitely recommend this chimney sweep company to anyone who needs fireplace or chimney help.

After moving into our home in Missouri City, we noticed some cracked tiles inside the main firebox of our fireplace that needed to be replaced. We had the team come out for a follow-up visit to make sure everything was taken care of, and working with Kingston made the whole process simple and stress-free. The crew was professional, friendly, and made sure the chimney repairs were done properly. I highly recommend this company if you need any fireplace or chimney sweep services!

kingston and his team did a great job sweeping our chimney and cleaning out the fireplace. they were friendly, professional, and took care to answer all my questions about chimney safety and maintenance. the service was also very affordable. i definitely recommend them if you need chimney sweep services in missouri city.

We contacted a chimney sweep company after another business told us our fireplace needed major repairs. Kingston came out to take a look and gave our fireplace a complete inspection. He explained everything clearly and answered all our questions. Instead of a huge repair bill, we just needed a small fix and got a detailed report for only $80. Very honest service and we appreciate how thorough they were!

I highly recommend A Step Above Chimney Cleaning! Kingston was very responsive and easy to communicate with. Even though our parking in Missouri City wasn’t the best, he stayed flexible and made the whole process stress-free. He worked efficiently, was very friendly, and shared helpful tips on how to safely use and maintain our fireplace. Overall, the chimney sweep service was excellent and I appreciated the clear advice.

After moving into my new house, I wanted to make sure my chimney was safe and clean before using it. Kingston came over to do the job, and he did a fantastic job sweeping out the chimney and checking everything for safety. He worked quickly, left no mess behind, and explained everything in simple terms. I highly recommend their chimney sweep services if you want your fireplace ready to use and safe for your home.

I called to set up an appointment for a chimney cleaning and spoke with Jack. He scheduled us quickly, and within a week Miles and another worker arrived to take a look at our chimney. With their experience, they found that our chimney wasn’t dirty after all—there was actually a tile stuck inside. They carefully removed the blockage, inspected everything thoroughly, and also replaced a pipe connected to our hot water heater. The team was very friendly, dependable, and professional throughout the whole process. I highly recommend them for any chimney sweep or inspection needs in Missouri City!

Miles did a fantastic job! I’m really glad I went with A Step Above Chimney Cleaning to handle our fireplace and chimney cleaning. Scheduling the appointment online was quick and simple, and the work was completed very soon after I booked. Everything was spotless and done just right. I’m looking forward to having them take care of our chimney again in the future!

i had a great experience with a step above chimney cleaning in missouri city. jack showed up right on time, was professional, and handled the chimney sweep along with a few small repairs. i really appreciated that he was honest and didn't try to upsell me on anything unnecessary. the whole process was smooth and i will absolutely use their chimney cleaning services again.

The chimney sweep technician did an excellent job with my repair here in Missouri City. He worked quickly and was very friendly throughout the whole process. I was especially impressed with how tidy he was, making sure not to leave any ash or dust behind while working on my stove. When he finished, the area looked just as clean as when he arrived. My stove is now working perfectly, and he made sure to check every little detail to ensure everything was just right. I’m very satisfied with the service and would recommend them to anyone needing chimney or stove work.

When we were getting ready to sell our home, the new owner requested that the chimney be cleaned. We reached out to A Step Above Chimney Cleaning and Jack showed up just a few days later. He was very professional throughout the whole process, explaining everything and making sure the chimney was spotless. It’s great to see such reliable and friendly service—you can really tell they care about their customers.

I recently had this company come out to check both fireplaces in our new home. The technician, Kingston, was very friendly and did a full chimney inspection, even using a camera to make sure everything inside the flues looked good. He let us know the fireplaces and chimneys are in great shape and that no cleaning or repairs are needed, which gave us real peace of mind. The inspection was done quickly and professionally, and I really appreciate the honest feedback. I’m glad we went with their thorough service for extra reassurance. Overall, a trustworthy and reliable chimney sweep company that I would recommend to others in Texas!

The crew from A Step Above Chimney Cleaning showed true professionalism when they worked on my chimney in Missouri City. Jack explained everything clearly about what needed to be done to get my fireplace safe and working properly again. Even though they faced some tough challenges with my old chimney, they stuck to their original price and got the job done without any issues. They also fixed up damage caused by the weather, which is common around here with all the heat. I'm really impressed with their hard work and customer service. The team was friendly and dedicated. I highly recommend their chimney sweep and repair services. If I could give more than five stars, I would!

The team did a fantastic job cleaning our chimney. I was worried there might be a lot of dust from all the ashes, but they made sure everything stayed neat and tidy. They also did a complete inspection of the chimney and found a few issues we didn’t even know about. Jack took pictures so we could easily see what needed attention. Very helpful and detailed service. I would highly recommend them if you need your chimney swept in Missouri City.

We were very happy with the chimney sweep service we received. Kingston, the technician, carefully checked and fixed the gas fireplace controls for us. He made sure everything was working right and even had the needed part with him in his van, so the repair was done quickly. We feel that having Kingston come out was definitely worth it.

Kingston came out to my home in Missouri City to clean my chimney and inspect the fireplace. During his visit, he noticed some buildup and explained what needed to be done for a thorough cleaning. He was very helpful throughout the process—kind, friendly, professional, and offered fair prices. I’m very happy with the service and will definitely reach out again when my chimney needs attention!

We had a fantastic experience with this chimney sweep service! Kingston came out to our home first to inspect and clean our chimney, and to give us a quote for some new fireplace inserts. He was very friendly and never tried to pressure us into anything. Kingston really listened to our needs and gave helpful advice whenever we had questions. Miles was there too, working hard and being very respectful, which let us talk over our fireplace options with Kingston. When the team came back to do the job, everyone was so professional and kind. If we had any questions about the process, they took the time to explain exactly what they were doing. We had some masonry repairs completed and two new fireplace inserts installed. Kingston was present for most of the installation, keeping everything organized and moving smoothly. Jack and Miles tackled the brick work and made great progress—they were both extremely polite throughout the project. Jack finished up by sealing everything and doing the final checks, and he was genuinely a pleasure to talk to. You can tell that everyone on this team enjoys their work and cares about doing a great job. The company clearly values its employees and hires wonderful people. The price was a little higher than some other quotes we got, but the quality of work and professionalism made it more than worth it. We’ll definitely use their chimney sweep services again in the future and recommend them to friends and family!