HVAC reviews in Missouri City, Texas

Amazing service, great communication, and extremely trustworthy! A/C went out and after getting taken advantage of from another HVAC company, was referred to Excellence A/C & Heating. They were quick to respond, did a thorough inspection, gave me options for repair, and completed repairs in a timely and courteous manner. I can't recommend enough. Extremely satisfied with the quality of work provided. UPDATE...recently decided to replace our aging HVAC system and chose to go with Excellence A/C & Heating because of past experience. They did an outstanding job at a competitive price. Service was prompt and professional. We are very happy with our choice to use Excellence. They are not just our first call, but our only call. Thank you to all the staff.

I had a new coil installed yesterday. Impressed, is the least I can say about the dedication, professionalism and customer care from this company. Explained the situation very well and gave me options of the need/wants of the job to be done.They did an outstanding job. I would have been appreciative if they had dusted the area they used, but still this wouldn’t change the rating on the quality of work.
Thank you team Excellence!

A technician by the name of Tom came to my home and did a repair to my upstairs a/c that we knew was not cooling. He found that our capacitor was gone out. He fixed it in no time and explained everything to me! He even took a digital thermometer and showed me how the air was cooling and waiting at our home for the air to cool to our desired level. He was able to explain all of my questions about maintenance and he also performed that on both of my units. We have had two companies fix our a/c’s in the past two years and both have not done the right job. So thankful for Tom and his great work! Will definitely refer him and this company to my neighbors!

Update! I made an appointment yesterday to have my AC lines cleared out, they came out the same day! Tom was very quick and knowledgeable. I'm glad I found this company and that they're so close to home.

Called and had the tech Daniel come out the same day. He came out and inspected my AC units and gave me honest feedback regarding what needed to be done including pictures and and an explanation in a way I could fully understand. Will definitely be using them and recommending them going forward.

Today 2/9. Tom provided assistance with my air conditioning issue. He was prompt, helpful, and demonstrated a high level of respect. Thank you, Tom.

I have had Excellence AC working on my systems for several years now. It is a fantastic group of individuals. I'm the sort of person that likes to watch and learn while they work. The technicians never seem to mind and are happy to teach me. They always present options when hardware needs to be replaced. Pricing is as good as it gets too! To Tammie and Tom (and several other techs I have dealt with in the past), THANK YOU!

This review is from a customer in metro Austin. I discovered Excellence on facebook. I called and contacted Tammie, one of the best decsions in my life. Tammie, her Staff and the install tech Jesus, went above and beyond my expectations. I will close my review with a line from Tina Turner "Simply the best, better than all the rest"

We were totally impressed with the timeliness and professionalism. They even noticed a leak in the roof and told us about it. We would not have noticed the leak until it was to late and seeping through the sheet rock.

Signed, Happy Customer

Tom at Excellence Heating and Cooling did an exceptional job. I totally recommend him and his company.
I am extremely pleased with the level of detail,service, knowledge, professionalism and dedication.
Thank you Excellence Heating and Cooling for a fantastic job at a reasonable price.
Joann

Excellence Air replaced our AC unit a couple of weeks ago. I got three quotes and they gave me the best price. The technicians did a great the job in a few hours. I highly recommend them!

I recently had the pleasure of speaking with Tammy from Excellence A/C & Heating , and I must say, it was one of the best customer service experiences I've ever had. From the moment the call began, Tammy displayed exceptional professionalism, friendliness, and a genuine desire to assist.

Overall, my experience with Excellence A/C & Heating customer service was outstanding, thanks to Tammy . It’s rare to find such dedicated and caring service these days, and I highly recommend Excellence A/C & Heating for their excellent customer support. If you ever need assistance, I hope you have the pleasure of speaking with Tammy.

Both my upstairs and downstairs units had failed at the beginning of the summer (they were 20 years old, and lived a good life 😂😂) and I was in dire straits.

Tammie with Excellence A/C made sure I understood the process, and made me feel comfortable with everything that needed to take place to get us going again. Summer in Houston is hot (and A/C companies are busy), but they made sure we were taken care of as quickly as possible. She was extremely professional, and friendly and so is her entire staff.

I highly recommend using Excellence A/C & Heating for your air conditioning system maintenance, repairs and in my case, complete replacement.

I can’t thank them enough.

Worked with Tom from Excellence AC. He was great with the maintenance, changing filters and finding out issues with the unit. Stayed back while I got the correct sized filters and replaced them. Thank you Excellence AC and Tom

This local family owned company is absolutely the best AC service we have ever used, and that’s not an exaggeration. They are honest, reasonable, efficient, caring and quick to respond. After shopping around, they gave us the best deal on a new unit. Everyone from office staff to the technicians went over and above to make sure everything was to our satisfaction from start to finish. After completing the work and as we were chatting with the lead technician, Tom, and before he left, he once again on his own went up in the attic to take one last look to make sure everything was working well. A few days later, the owner called us to make sure everything was ok.

Would like to also point out that we have home repair insurance, which we called on them first, but after they came out to give us an estimate on repairs or replacement, we didn’t feel they were correct or honest and decided we were better off not using them. That was the best decision we made in this instance and we’re fortunate to have found Excellence A/C & Heating.

Repeat customer with Excellence AC Every time the service is prompt and professional. Daniel came out today and quickly diagnosed a short in the contact. He discovered one of the 7 billion web worms had crawled in there and shorted it out. The new part has a cover to hopefully prevent that again. Thanks for the great service!

I can’t say enough wonderful things about this company. They were professional, efficient, and very communicative. The work they did was outstanding and their price was more than competitive. After getting 4 quotes, deciding on Excellence was a no brainer.

Daniel did an awesome job on our AC unit. He troubleshot the problem quickly and accurately and did repairs on the spot. I recommend the services of excellence A/C and heating

Daniel Galvan with Excellence A/C & Heating came and performed a maintenance check up on my AC and it was a very pleasant experience. He was punctual/professional and made me aware of any/all things that were going on with my unit. Most of all he was honest and didn't try and sell me on anything that that wasn't necessary. I will certainly be using this company again for all of my AC/Heating needs.

I want to thank Daniel for an outstanding service. He recently worked his magic on my cooling system. From the moment he arrived at my doorstep, it was clear that I was in the hands of a true professional. Not only did he swiftly diagnose the issue, but he also went above and beyond to explain all the available options and costs, making the entire experience both seamless and enlightening.

Right from the get-go, Daniel exuded an air of confidence and competence that immediately put my mind at ease. His friendly demeanor and genuine passion for his craft made the service call feel more like a visit from an old friend than a simple maintenance appointment.

The troubleshooting process was nothing short of impressive. It was evident that Daniel possessed a wealth of experience and knowledge in the field. He deftly identified the root cause of the AC malfunction, explaining each step of the diagnosis in simple terms, so I could easily understand the issue. The transparency in his communication left me feeling informed and empowered to make the best decision for my home.

Once the problem was pinpointed, he presented me with a range of repair options, highlighting the pros and cons of each. I was genuinely impressed by the attention he gave to every detail, taking into account both the short-term fix and long-term solutions. At no point did he push for any upsells or unnecessary services, which is a rarity in the service industry today.

In conclusion, if you're in need of an AC repair hero who will go above and beyond to troubleshoot your cooling system, explain your options with utmost clarity, and provide quick, cost-effective fixes, look no further. Daniel is an absolute gem in the industry, and I am immensely grateful for the fantastic job he did! I cannot recommend him highly enough for his exceptional skills, professionalism, and dedication to delivering top-notch service.

Thank you for your outstanding service!

Tom was my technician and he responded quickly to my call and came out within 40 minutes of my call. He resolved the issue and now everything is working.

AC specialist Tom Lu had helped me with my AC repair about two weeks ago and he has done an excellent job. If he can help me with my issue, I am sure he can deal with any problems you may have.

My AC has an ongoing issue with the drainage. It is an older home and the things are not all set up the optimal way. Tom not only declogged the system, he also installed a T structure to address the ongoing issue with the drainage. He took time to explain the technical details to me and he was very good at making me understand the technical side. He is very professional too.

I highly recommend Tom From Excellence A/C and heating LLC.