HVAC reviews in Pasadena, Texas

Kane Monthie and Jaret Campbell did a wonderful job! They made us feel comfortable and explained everything clearly. Kendall, the receptionist, was friendly and helpful when booking the appointment. Great service overall—patient, professional, and very informative about the issues with the AC. Highly recommended for future services and to friends and family!

We are very satisfied with the work. The workers arrived and finish the job the same day (only about 5 hours) cleaned up after the job was done. I would definitely use them again as needed.

This is my second time using Air Tech and each time has been a positive experience. Our technicians were polite and professional. Daniel Lampson made sure the job was done right the first time and explained how to work my new thermostats.

Hector did a great job. He took the time to explain everything clearly and made the whole process easy to understand. Really appreciated his honesty and professionalism. I’d definitely recommend him!

Jaret was great! He provided a quick assessment and addressed the issue so we could have a functioning AC unit the same day. Additional repairs are needed and He explained everything as well as how they will schedule that repair service. We've had Jaret service our AC unit more than once and he is always courteous.

Daniel did a very great job explaining to my father and I (multiple times till we understood) whilst chihuahuas in the back ground barking. I would’ve folded under pressure lol. Very professional and in depth explanation. Services are very fast

I had an excellent experience with Jason McCord. He was professional, knowledgeable, and extremely thorough with my AC service. He took the time to explain what needed to be done, answered all my questions, and made sure everything was running perfectly before he left. His customer service was outstanding, and you can tell he truly cares about doing quality work. I highly recommend Jason for any AC or HVAC needs!

This was our second appointment with Air Tech for our Spring checkup. From the beginning to the end, our experience was a 100 plus star rating! They were able to accommodate our work schedule. Kirt showed up on time, completed a thorough check of our a/c units and explained his findings in a very professional and detailed manner. This is the very first time a technician has explained the results of our maintenance check. Outstanding service! Strongly recommend Air Tech for all your AC and Heating needs. I will definitely be using them again. Thank you

Mr. Garcia and his crew were very professional, respectful and answered any and all of my questions. They placed floor coverage in the areas they walked. When completing their work they cleaned up after themselves. Overall very pleased with their work.

My first PM visit went great. Justin called ahead of arrival, and I received a text with his business profile attached so I knew exactly who to expect. He checked to make sure I wasn’t experiencing any issues before getting started and then got right to work. Very professional and courteous experience.

I've used Browns Air Conditioning for several years highly recommend great service. Friendly, professional, punctual, clear communication, the whole team is on target. Five years, three new installs and have nothing but excellent experiences.

I thought with an inspection and tune up I would get more than I did which was a visual inspection and checked the Freon. Tech did not inspect unit in attic due to lack of decking to get to it. Would have liked coils cleaned at a minimum.

There's a reason I've been a happy Brown A/C and heating customers for so many years and Charles is one of them! It's hard to find good service these days But Brown always delivers it.

Matthew and his crew were AWESOME! Our 40 year old AC finally bit the dust and Matthew came in and saved us. He got us a great unit at an AMAZING price with options for financing. His crew was there the next day they were clean, fast and awesome dudes. First class professionals. I genuinely felt taken care of. Matthew made me feel like he really cared about what our family needed. I highly recommend these guys and if you have the option ask for Matthew!

American Home Shield sent a technician to check out water dripping from my attic AC unit and he told me that my entire unit needed to be replaced. The claim was denied and I was charged $125 service fee with no work having been done. No I would not recommend Brown AC. Another AC company came and replaced clogged drainage pipes within 30 minutes to fix the problem and also added freon for much less money.

Matt was a really cool guy. Really friendly from the initial meet up until the completion of the job. Matt walked me through his process of what he was looking for, and what he does. Gave me feedback, and recommendations for what jobs to do in the future in regards to my unit. I definitely recommend Brown Air Conditioning and Cooling and will use them again in the future.

The service tech did not inform me of what he was going to do to fully repair the AC unit. I knew he was going to replace the compressor, but he did not indicate to me that he was also going to replace the whole freon, which ended up costing way more. He was not upfront about the whole cost of the repair.

I found Brown Air Conditioning & Heating to be excellent. I was pleased by their communication and quickness. The tech was great and I found him and his company to be honest and trustworthy.

The installers arrived on schedule and immediately got started blanking the floor area and preparing for the floor. They were very well coordinated in how they went about doing the work inside and outside. The work was completed in a time faster than I anticipated, as I watched my next door neighbor get a new systems installed and it took them all day and part of the next. Chris, initial tech stopped by to check on their progress and answered my questions. Only issue was no documents on operating / maintenance manual given to me.

This is Richard and Diana Green. Charles was out to repair our air conditioning and heating system this week. He was awesome. He worked with our schedule so that we could be here for a quick repair time. He diagnosed and corrected the problem quickly. Thank you Brown A/C and Heating for sending him out. I would recommend you guys to anyone.

Brown Heating & Air came out to our property to fix our furnace through our warranty service soon after we initiated our warranty service. Unfortunately, our warranty service did not cover the repairs that needed to be done, so we had an option to utilize brown for the repair.There was a bit of a delay and confusion with getting the quote approved and scheduling the service as the emails automatically went to our spam folder, but once everything was figured out and the service was scheduled, they were able to repair the water heater quickly and it’s up and running now.