HVAC reviews in Prosper, Texas

4.8 based on 276 reviews Back to the listing
    5

    THT once again saved the day! Their honesty, integrity and overall expertise I am truly grateful for! I would highly recommend them. The entire time they were at my house, I felt like they wanted to take care of the problem rather than force a new system. I will call them every time.

    5

    THT is very thorough and professional in what they do, I was told different options and suggested what is good for me in short and long term. Also inspected other areas at no cost and made sure everything is covered and given the knowledge to do cleaning to make the AC life extend and work at good performance.

    5

    Naib did a wonderful job. He was very humble and extremely professional. He quickly found out the issue with our system, and gave us few maintenance tips to avoid any problems.

    1

    Don't use this company as they are jut liars. The home warranty company sent the technician, Naib, from this company to check my AC. He misdiagnosed my ac unit. Made me have my builder come into check my ac. He claimed he fixed the condensation leaks it wasn't fixed. He also asked me not to call my home warranty company for any other issues so that he can exploit me.

    5

    Haib arrived when he said, diagnosed the issue with my system and replaced the defective part quickly. I will be using THT Air Solutions in the future whenever I have an issue with my HVAC systems. Thank You Haib for the excellent service!

    5

    The best HVAC Service company in DFW area. They are very professional, identified and fixed my outstanding issue. Naib is Very knowledgeable and helpful. I am very happy to use their services and highly recommend them to all your HVAC needs.

    5

    After 17 years of Texas wear and tear, my upstairs unit finally failed in the middle of July 2018. Not knowing much about the complexities of the HVAC systems, I began calling and requesting bids from the big box stores as well as independent and corporate contractors. After accepting and interviewing six different companies, I realized that the job of replacing my two systems was way more complex and expensive that I had imagined. Not only did the original builder install the wrong sized units for my home, they also failed to add the appropriate number of venting and return lines as well. On top of it all, one of the the units was not oriented per manufactures specifications which resulted in pressure and humidity problems throughout the upstairs rooms.

    THT Air Solutions - Naib Birdi, was the last contractor I met. Unlike the previous five, he actually spent time digging into the details and helping me to understand the differenced between the units, tonnage and flow rates and built out a detailed plan on how best to not only solve the existing problems but to ensure they did not return in the future. His patience and trusting demeanor was something missing from the others we met. After two separate meetings, and a complete review of his designs, we decided to let THT replace both systems. Our rebuild time took two 2 1/2 days due the complexities of reorienting the exchangers in the attic but, in the end, everything went to plan.

    Fast forward to today. Naib just finished with his maintenance checkup, performing the routine system clean and testing. And, after a year's worth payment history, Naib's initial cost saving's estimates were comfortably conservative, to say the least. As opposed to the 35% initially calculated, we are now averaging 45% across the last 12 months with a 48% improvement during the August peak. Not only are we seeing these savings in real dollars, the average cooling temperature went from 78 to 72 deg. while the average heating temperature went from 68 to 70 deg. And, at times, my son would crank the upstairs temps down to 67 deg. when he was in his peak gaming modes! (I didn't think it was even possible cool to that temperature due to the extreme summer heat we experience in North Texas.)

    In the final analysis, THT Air Solutions delivered on their promise. While the other contractors were bidding 14 to 16 SEER systems, THT delivered the Trane 21 SEER, variable systems - all while beating the competitive pricing by at least 25%. (This is considering the lower SEER systems prices quotes as well). THT delivered a significantly better product at a significantly lower cost. Honesty and integrity - as hard as it is to come by most days, I would certainly trust THT and Naib Birdi to do what is right, when is is needed and at a fair price.

    Thank you Naib.

    5

    THT Air Solutions performed repairs to my HVAC twice in the last couple of months. They take the time to explain the issue once identified and provide options for repair. I highly trust them and will use their services for all my HVAC issues as well as for annual maintenance

    5

    I spoke with Nieb on the phone regarding the Global Plasma Solutions Air Purification system. He was well versed in it and had installed many of them before. We also discussed some other items regarding our Air Conditioning system and ways he might be able to recommend it perform better. He was very professional and didn’t try to upsell me.

    He came out and performed a free inspection of our A/C system and confirmed he would be able to install the Air Purification unit along with recommending an emergency shut off switch be installed in case the A/C drain backed up and a Furnace gas line minor modification to bring it into compliance with the current city code.

    Additionally, he advised that due to the current placement in the attic of our almost 30 year old A/C unit he didn’t want to “take our money” by trying to make some minor changes to the ducting that may or may not help but rather suggested we continue to use the existing system but plan to replace the entire unit and ducts in a few years once it failed. I appreciated that. He could have just tried to “make a few bucks” by telling us he could implement some minor changes but he treats his customers like they are family and friends and that is a breath of fresh air from where I stand.

    Nieb came back a few days later and he and his assistant did all the work as promised in a timely manner. He showed me all they did and explained the twice per year process of how to check whether the Air Purification unit needed to be cleaned.

    We wanted to get the GPS 2400 Air Purification unit installed primarily to reduce dust, allergens, mold, and bacteria in our home. We are already noticing a difference!

    Thank you Nieb. We will recommend THT Air Solutions to our friends and family whenever possible!

    5

    Mr. Naib has been very helpful with fixing my hvac issues. He is very reliable and efficient! When we had issues with hvac this summer he provided the exact solution needed which helped fix the issue asap. His knowledge and experience is vast! Thanks for fixing the issue. I would highly recommend him for future hvac issue.

    5

    This family owned company is AMAZING to say the very least! We had an HVAC system, older than dirt, go out on us right after buying our home, THT Mechanical came out that Saturday shortly after calling them and talked us through the issues and their concerns with of our hvac. They were extremely honest, fair, and so very helpful!!! We bought our new HVAC from them and thank goodness we decided to listen to them and replace because when they pulled out our old one it had cracks throughout, so scary!
    They installed the new hvac in one day, came out a few days later to ensure it was still working properly and gave us some really great parts and labor warranties! We absolutely LOVED working with them, they made us feel like we were in the best hands and getting very reasonable and fair prices. If you need anything done to your system or looking for a new one, THIS IS THE COMPANY YOU SHOULD CHOOSE! They are the best and we couldn’t be happier with their customer service and work!!!!

    5

    If you are needing ANY service for your HVAC / AC Unit System, then you should look no further than THT Air Solutions. Naib is an utmost professional with extensive experience in the Field...and troubleshoots the problem to fix it...not just try to sell you a new Unit! Trustworthy...Honesty...Integrity...highly recommend them!

    5

    I called my home warranty company for a/c issue. Paid $60 to the a/c company that home warranty company sent out. I was told that I needed a new condensate pump and line flush. Home warranty of course denied my claim. I called the a/c company back for quote to do needed repair and was quoted $498 which is totally outrageous. By the way they never offered to check my old pump to see if it could be repaired. I called THT A/C, Naib came out the next day. He cleaned the pump and flushed the line. I was charged hundreds of dollars less than the other company quoted and now my system is running like new. We need more people like Naib in this would. Honest, reliable and fair. Thank you Naib, you are now on speed dial on my phone!

    5

    Naib Birdi has serviced our residential needs for 15 years. 4 years ago we needed a whole new system. He installed Trane A/C units and we have saved money and the warranty is fantastic! I highly recommend this service provider who has over 30 years in the A/C and heating business!

    5

    THT Air Solutions did an awesome job installing my new AC unit. They do a quality job and do not cut corners. The owner is very honest and believes in doing a job right or not at all. Thank you Naib

    #THT Air Solutions #HVAC system repair #A/C system repair #Install AC #Installation #Heating system installation #HVAC duct & vent installation

    5

    THT Air Solutions Heating & Cooling was very nice to work with. I will continue to use and recommend to whomever needs great service with fair prices. Naib was very kind and informative during the AC unit repair process. His wife was very helpful and kind while scheduling our appointment. Naib was very punctual and let me know when he would be arriving. THT has been offering services for a long time and has a lot of expertise and knowledge that would be a perfect fit for anyone’s HVAC needs.

    5

    Naib is the only person I ever want to call for HVAC maintenance and any issues that pop up. You can't beat good ole honesty and integrity, and he exemplifies both. I highly recommend anyone needing HVAC help, give THT a call and I bet they'll earn your business. I appreciate all the work Naib has done for my 2 units and the time he took to explain everything to a curious mind. Thank you for all your hard work and your caring nature.

    5

    I have a birthday party on Sunday evening and suddenly my AC stops working in 105F temperature. I texted multiple technicians including Mr Naib. The only one to call me back was Mr Naib. He understood my situation and came in 2 hours as he mentioned, though he wasn't working that day.

    He has cleaned my AC unit, replaced the burned out power cables, educated me about the maintenance of the Units.

    Mr Naib is very good at what he does and explained me the air flow issues that I was having at my house and the corrective steps I need to be taking to resolve the issue.

    I cannot thank him enough for resolving my issue on a very hot summer afternoon and my birthday party went fine.

    5

    Naib and his crew do great work. They’re professional, friendly, and responsive to come out quickly and diagnose the issue at a fair price. When our downstairs unit finally died after 25+ years, Naib got a us a good deal on new HVAC system. Highly recommended.

    5

    I woke up at 6:30 AM to a home that was 80 degrees, on a Saturday morning forecasting 97 degree temperatures, plus all weekend. Annoyed as most people are that wake up to a hot house, I did my own due diligence, checking breakers, thermostats and individual units to see if anything may have tripped. (That is the extent of what I can self diagnose and repair. Admittedly not much.) A little before 7 AM, I made a phone call to THT Air Solutions, which was answered immediately, and was told they would be out around 8 AM - same day. What? You answer the phone at 7 AM and show up within an hour in the middle of a Texas summer? Not only did they arrive promptly, he identified the issue within 10 min and showed me what the problem was and how he diagnosed it. Pulled the parts from his van, taught me everything I needed to know to better preserve my units then took the time to clean them as well. Once the unit was up and running, he showed me how he identified the issue, and why the part needed to be replaced. As he realized the age of the unit, which was less than 2 years old, he pulled the warranty information for me and is dealing with the parts on his own. I only paid the labor charges. (I did not ask him to do this.... I was willing to pay for it, since I did not want to wait the weekend out in a hot house to deal with a warranty company.)

    I work in the commercial real estate field and can tell you with one hundred percent certainty this group is not only extremely friendly, well versed in the field, but most importantly cost effective and trustworthy. If you are in need of service, I highly recommend this group!

    5

    We’ve been using THT for years. Naib and his wife are really great to work with. They’re professional, honest, fair priced, and do what they say they’re going to do. He’s also very patient explaining AC issues with me and sometimes has to tell me more than once. They especially have been very responsive when I fail to call for annual maintenance and our AC goes out during the heat of summer. At least this year, I called and got on the maintenance schedule right away. We really appreciate them and will continue to do so.