HVAC reviews in Prosper, Texas

Great visit,explained everything that was going on with my air conditioning unit help me and my wife our concern.Just made a great impression

Knowledgeable, respectful, professional, a breath of fresh air in today's world. Phil is a man of integrity. How nice to meet an honest man in this blind profession.

Came home from the hospital as my mother had a stroke. House was 85 degrees. Called and they had a tech sheduled immediatly which was after hours. Keith Powell showed up and stayed until he could find a solution to get us through the night. And on top of that, went to the shop and picked up a portable A/C just in case it went out again. He was there first thing the next morning and resolved my parents issues. Now this is above and beyond. My handicapped parents would have been very uncomfortable if not for his compassion and dedication to his job.

Keith was very kind and efficient. He was able to take care of my AC needs even dealing with a very old unit. Everyone I spoke with at Christmas Air were kind and courteous as always. I still recommend Christmas AC.

Kaleb was very good! He arrived quickly and explained the problem with our unit clearly and recommended a cost effective solution. He was also very thorough in analyzing the entire system and determining if there is anything else needed to keep things running on top shape.

Plumbing on another level!! Great communication, super-positive vibes, helpful and honest, nice professionalism, and high standard, high quality work!! If you are going with another plumber, why? 🤔 We trust Christmas. 💯 Many thanks to David for his help today!!! He replaced our leaking disposal, replaced our leaky kitchen faucet, replaced the kitchen sink secondary side's drain (ours was rusty), and replaced the cheap shut-off water valve (at my request since they've started breaking in our home). He did an expert job with all the caulking and cleaned up the area well after the job. 💙 Told him not to work too hard, but know he will ✅

Jack and Santiago were professional and friendly. They were by far the best technicians we've had.

Super easy to set up an appointment. Josh came on time and worked quickly and efficiently. He answered all my questions. Will definitely use again! I heard a lot about them and they met all my expectations. Highly recommend these guys.

Responsive and came within time frame given. Pleasant employees.
Luke Sage was knowledgeable and did measurements for ceiling access rather than say need to remove pull down stairs and trim Other company felt it needed to be done.
Will use again and recommend.

If I could rate negative stars, I would. Our technician that the company sent us created a problem that we didn’t have with our A/C system before he arrived, in an attempt to sell us on $6,000 worth of repairs to replace a TXV valve and compressor that he claimed was bad. We had him put our system back to the way it was before he started his “testing” and leave so that we could get a second opinion. In the two hours from the time he left to the time the new technician from a different company arrived, the house was already starting to cool again. The new technician from the different company found that all we needed was a $225 capacitor for the outside unit. While you could blame this on a one-off event with this technician, we used this company one time previously with a different technician, and ended up paying for a transformer that was damaged during their “testing”. Fool us once, shame on you. Fool us twice, shame on us. We will never use or recommend this company ever again.

Jonathan was very respectful and did a great job. Was quick and efficient (from what I can see)

I was very pleased with their prompt help and service. They mad a tough/hot situation much better very quickly. I’m grateful for the communication thru text and the professional job they did. Thank you!!!

Got and maintenance and inspection for our AC system. Our technician, Brendon, was super professional and did a great job explaining his findings and recommendations to us in an easy to understand way. He was also very patient answering all our questions. Would recommend 10/10

Very professional, they worked very hard, and clean up done wonderfully. They were very courteous and we would highly recommend them to anyone looking for a company with great and professional service.

Simon did a great job!! Very professional and friendly. He indicated my filter was still good but he did not have the size with him. Since I purchased my system from Christmas Air a filter change would be scheduled in the near future. I know Christmas Air will always take good care of my HVAC system.

Great experience with Christmas Air! Coby arrived early on the time frame given which was a pleasant and welcomed surprise. He was courteous, professional, extremely thorough and explained in great detail all that was involved in servicing my units. He made sure all my questions were answered. Signed up for Christmas List membership again which saved me some money to have my units maintained twice a year. My experience with Coby and was fantastic all around! I knew Jake Christmas and he built a high integrity service company that truly cared for its customers and always did what was right for the customer. I hope Christmas Air and its new leadership / new owners will keep its wonderful reputation and servant leadership as part of its core values!

Braulio was our repair man. He was excellent, very knowledgeable and diagnosed the problem quickly. Unfortunately for us, we had a major leak and decided to replace the unit instead of repairing it. He scheduled Brett out to go over options and cost to replace the unit. Brett was excellent as well. He was very understanding of our needs and did not rush through anything which we really appreciated. I’m sure we made the decision to go with Christmas Air. Great employees.

I want to thank Bill for coming out early when AC unit 1 bit the dirt! He was early, very professional in explaining things to me. He was quick and thorough when installing a new motor .

I want to thank Misty for responding to my distress so quickly to get us scheduled !

Very happy customer

AC upstairs went out last night. It was a bad run capacitor. Called Christmas because we used them in the past and never had problems. This visit was steller. Great communication. Our repair tech, Jack, was awesome. He was able diagnose it quickly and repair it quickly. I highly recommend.

Jack was extremely courteous, listened to all our concerns, and got the job done in a timely and thorough manner. Much appreciated!

My Name is Stan. Santiago came by to do my heater inspection. He was very thorough and did an excellent job.