Reviews of local pros in Roanoke, Texas

4.9 based on 509 reviews Back to the listing
    5

    Excellent customer service. They went the extra mile on my very old oven from the 50s and got me working! I cannot believe it!

    5

    My serviceman, Matthew, has fixed other appliances for me, and every time, I have been very pleased. He is not only very knowledgeable; but also, very polite, respectful and helpful. It is always a pleasure and great experience when I deal with Matthew and any other employees at Ace Appliances! Stephen and his crew are the best and the only ones I call when I have a problem.

    5

    Jacob At Aces Appliances did an outstanding job fixing the heating element on my dryer and cleaning out the ducts to get me back in business with the washer/dryer part of our family life at home. Thank you for a job well done. Very grateful.

    5

    Had an under counter ice machine go down. They were prompt with appointment. Jacob was the tech and was very knowledgeable and easy to communicate with. Great service.

    5

    Cole has repaired several appliances- washer, dryer, ice machine and refrigerators. He is the best. Punctual, knowledgeable, professional and effective. Cole and Ace's get our highest recommendation

    5

    Called for a broken ice dispenser. I was able to get a same-day appointment. Figured out what was wrong and had it replaced within a few days after the part arrived. Professional, prompt, efficient and cost-effective. Saving all of the info in case I have another issue with any appliance.

    5

    After a power outage our dishwasher was flashing error codes. Called Ace’s at 8 AM and they were able to get me taken care of by 4PM and doing dishes again!

    Great service, great tech (wish i could remember his name), and great pricing.

    Highly recommend this company and will use them again for all my appliance repair needs!

    5

    Ace’s has done work for our family for several years. Ice makers, washer/dryers, dishwashers, freezers, and refrigerators. They are always on time, work to diagnose and fix it and not just swap parts. Highly recommend them. Always a pleasure to do business with and great people.

    5

    I used to consider myself lucky that my large appliances had always operated as they should. Until this past week and my Samsung washer decided to stop spinning. I contacted Ace's in the evening and the next morning a tech was at my house. Quick diagnosis and repair- they had this mama back on her laundry quest within 2 days after ordering a part. Great service, awesome owner, stand up technicians.

    5

    Highly recommend Ace’s for your appliance repair needs. Very responsive. “Cole” repaired our 22 yo Whirlpool washer and was very informative about what was absolutely needed and what else we may want to do. No pressure! We have used Ace’s in the past and will continue to do so. Thanks again to Cole!

    5

    Jacob came in a timely manner and quickly determined what the issue was with the oven and scheduled a return with parts to repair. He also took a look at our outdoor gas fireplace and repaired it while here. He returned with parts and repaired the oven in a few minutes. Our experience with Ace’s and Jacob was a good one. I would not hesitate to recommend them to others!

    5

    Excellent. We've worked with Aces for at least 8-10 years and they've always taken great care of us. Their techs have always been up to date and professional. Matt is the best.

    5

    Jacob is an exceptional service repair man! He was fast with the installation of my new ice maker and precise at the same time.
    Ace is the place for sure if you have any appliance needs or repairs. Next on my list for their services will be replacement of my 25 yo old water heater. I’m thankful I have a reliable source to handle any future services I might need.

    5

    Jacob was fast and efficient in putting in the new craft ice maker. He verified that there were no leaks. He kept the area clean where he worked. The office made it easy to schedule and fast to get an appointment. This is my 3rd time to use Ace on various appliances. I will keep coming back.

    5

    Ace’s Appliance Repair did a great job and saved us by repairing vs replacing many of our appliances. Cole was knowledgeable, pleasant and made great suggestions on what to replace vs repair. Cole was very transparent on cost of materials vs labor and kept us updated on shipping time and scheduling the work. We will definitely use them in the future and highly recommend them for your appliance needs.

    5

    Cole was wonderful! I was quickly and easily able to schedule an appointment at my convenience. Cole was professional and courteous and quickly identified the issue with our Wolf microwave and resolved it in less than an hour. I was thoroughly impressed with his skill and courtesy in handling our appliance, explaining the issue, and advising how to avoid problems in the figure. Highly recommend Cole and Ace Appliance Repair!

    5

    Rogelio was professional in repair we had for closet lights. He was quick and thorough . Highly recommended. I wished it could be little cheaper 😄.

    5

    Great company

    5

    Great experience working with Avid Electrical and Mr. Michael Douglas. Can’t wait to start the next project with them. Thank you very much for being a +5 ⭐️Company.

    5

    Thanks for jumping on the small electrical repair at my rental unit. You did a great job communicating, got the job done right away, pricing was reasonable and billing was easy. Will definitely use Respectable Electrical in the future!

    5

    I highly recommend this gentleman is very professional and will always get the job done number one thing he won’t do is rip you off very very honest and highly professional