Reviews of local pros in Rockwall, Texas
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Outstanding!
This is a family owned and operated company that provides quality work and exceptional customer service. They were polite, professional, and efficient. I called because I needed a new dishwasher installed and it required new pipes and hoses. April (office manager/dispatch?) was very kind and helpful and scheduled an appointment for me. Matt and Juan came out first thing the next morning and took care of everything I needed and were even kind enough to look at some other work that I wanted done. They are very knowledgeable and affordable. They clean up after themselves and wear booties over their shoes to keep your floors clean. Will definitely use them for future projects! Be sure to ask for Matt! -
Found on the Better Business Bureau website and requested an appointment online. Mr. Staggs personally called me found out what was going on and then had his scheduling person call me to set an appointment. It was evening and they were able to schedule me the next morning. They showed up first thing in the morning with convenient text message updates about them being in route.
They showed up in a company truck. They were both very polite and knowledgeable. I needed some new pipes and disposal. They were finished with the job in about an hour. They were EXTREMELY clean!!! They brought their own trash bag and paper towels... the only way I could tell they were here is all the new stuff under my kitchen sink. Josh and Matt are absolutely great guys and very professional. I will definitely be using this company again. -
Derrian, Trent, and Raphael were fantastic. Derrian has been here before on a previous job and has won my trust! Professional, very friendly, and the quality of work was outstanding! Staggs is now my "go to" plumbing company... period!!
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HORRIBLE experience with Staggs!!!!! Our tankless water heater started leaking carbon monoxide, they said they would send an emergency plumber to take a look last Thursday. The guy who showed up said we needed a tankless water heater specialist and that they would come out Friday, even though my husband told them it was tankless while on the phone booking the original appointment. On Friday the guys who showed up didn't do anything and sat around for 2 hours waiting on the appliance company to call them, then said they would come back Monday. On Monday they were a no show and said no follow-up was scheduled even though on the $200 invoice it said a follow-up was needed! So much for emergency plumbing! They had zero rush or care that it was leaking carbon monoxide. We fired them and ended up going with Baker Brother's Plumbing who got us a quick appointment and within 5-10 minutes of being here, he was able to quickly detect the issue and fix it! Tell me why Stagg plumbing couldn't do that? Oh, because they didn't even try! DO NOT USE THEM!
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Jesse and Brent showed up right in the middle of my appointment window, which is basically Olympic gold in the world of service timing. I described the strange sink behavior, and they immediately said they “probably” knew what it was. That level of confidence with a hint of mystery? Impressive.
They jumped into action like a plumbing superhero duo and had all three of my bathroom sinks running smoother than a fresh jar of peanut butter. They were professional, friendly, and knew exactly what they were doing. Honestly, if I have another plumbing issue, I’m calling Stagg again and begging them to send these two legends back out.
I gave them five stars because that’s the most the system allows. If I could, I’d add fireworks and a standing ovation. -
Garrett listened to the suspected problems and noises that was hearing. He investigated to find previous plumbing not done correctly. He was awesome to explain, take pictures, and fix everything with a great smile. Garrett worked in a hot attic all day and did an excellent job!!
Such a nice attitude and professional. -
Lol. Had a clogged sink drain. They came right out. I was informed of the $69 call out fee. Which would be waived if we proceeded. I was informed it would be over $400 dollars to snake a simple drain. I refused, but of course had to pay $69 dollars for the call out fee. Went to home depot and bought a $25 drill snake. Had it open in 2 minutes. Think twice before losing $69.
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Great experience. Quick, efficient, personable, fair price, simple and clear cut solution. Helpful as to go over the top, and ask if there is anything else he could do while he was here. I thought of our water pressure that isn't great in guest baths, and he helped with that, at no extra charge. Polite. Thanks Justin for great service. Definitely keeping this companies name for all future plumbing needs!
We got our dishwasher pipe rerouted, and advice for removing the unnecessary overflow on top of the counter. -
Justin was an incredible and knowledgeable person! Very helpful and thankful for his work. Don’t hesitate to use Larry’s Plumbing and ask for Justin is your local to Rockwall area.
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Evan provided excellent service. He was timely (arrived early), courteous and respectful, efficient (finished sooner than anticipated), and did a great job - typical of my past experience with Larry's Plumbing. Thankful to have their prompt service!
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Joe Sorrells is amazing at what he does! 100% professional! 10/10 highly recommend!
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Joe is incredibly knowledgeable, professional, and punctual. His commitment to quality work and customer service is unmatched!!
Reliable, honest, and full of integrity—exactly what you’d hope for in a plumbing company. Highly recommend! -
Justin did a great job of helping us find the leak in our kitchen! Very professional and great at talking through things with us so we knew exactly what went wrong and how to fix it. He's also great at giving extra info and knowledge to help prevent issues in the future.
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I've been doing business with Justin for many years and he has taken care of the plumbing for both my homes. He's always been prompt, cordial, an expert at his profession and dependable. Evan makes a great team with Justin and just as much the professional, friendly, and a pleasure to work with. Both experts in their trade. Larry's Plumbing is my go-to contact when I need plumbing issues resolved. Thanks guys. Always a pleasure.
Needed Larry's Plumbing again as one of our lavatory stopped dispensing water after water was temporarily shut off. It's working again. Big job, small job....... Larry's Plumbing comes through. Thanks, Evan. We are back in business again. -
These are the people you want working on and making repairs to your home! Trustworthy, friendly, and fair merely describe how amazing they are. I will inevitably be using them for future projects.
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We had a great experience with the team at Larry’s. Evan, Justin, and Joe came to replace our hot water heaters after patiently reviewing our options with us. They worked efficiently and diligently, answered all our questions along the way, and did a great job!
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The guys at Larry's were quick to come out and replace our broken toilet. Evan was kind and efficient and very professional. We will definitely be using them again! And I am thinking about doing a whole home filtration system with them in the new year! Can't wait for no more hard water!!
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Justin has the patience of a saint. I have an older home and needed to get all the cast iron replaced. Due to reasons on my end, it took a few months for us to coordinate a start date. He was always understanding and supportive. Then the time came and they finished the plumbing in one day. My partner and I saw the photos and had some concerns. We wanted a few items double checked. Justin heard us. He came back the next day and went over the items with us again. He then proceeded to personally take care of each one of them. He ran the water test and everything worked perfectly. I cannot thank Justin enough. He is so kind and understanding. Pricing was reasonable. We are 100% satisfied.
Highly recommend. -
Justin is an excellent plumber, professional and courteous at all times and skilled at his work. We recommend him highly.
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Larry’s Plumbing was a HUGE HELP for our family! We were out of town and learned of broken shower head that wouldn’t stop running! They went to the house fixed the problem at hand and even went above and beyond to set up towels and fans for us to clean up some water condensation. For our plumbing needs, Larry’s will be our number one go to from now on!
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Met Ethan from Larry’s and shared I had a recent negative plumbing experience. Ethan confidently made suggestions regarding my project and spoke to me in a manner I could understand his recommendations. Ethan and Justin installed a new 50 gallon water heater with mixer valve, corrected and changed 14 cutoff valves incorrectly installed thoughout the house and installed a HALO water filter to improve the household water quality. Every single thing he explained and sold me on was installed exactly as described when and where agreed upon and for the price presented on our initial visit. Very unusual to have a contractor so transparent and fair on services and parts and complete the entire process in a timely manner as promised. Highly recommend Larry’s Plumbing Service and very much so appreciate Ethan and Justin’s hard work and pleasant demeanor. Thank you guys, we will recommend you always.