Reviews of local pros in Rockwall, Texas

Sent a technician quickly. Very personable and knowledgeable and got right to work. Diagnosed the issue and got us back on track. They even followed up to make sure I was satisfied. I will use them again.

5-Star Service, 6-Star Integrity!
​This is hands-down the best plumbing company around.
​Upfront Pricing: Clear, transparent costs provided before the visit.
​Amazing Technician: Shawn was knowledgeable, on time, and completely honest.
​Saved Me Money: Shawn advised against an unnecessary part replacement and honored the pricing, showing true integrity.
​Seamless Experience: Excellent service from the office staff through to the completed job.
​This is now my permanent go-to plumbing company. Highly recommend!

Zach was on time. Looked at the issue and fixed the drains. He also gave me some good guidance on A/C condensation and water heater maintenance.

Josh took care of my our issue right away, he is extremely knowledgeable and explains everything before he does the job. He’s very professional and I myself will highly recommend him to all my family and friends. He’s quick, reliable and a very respectful young man.

Fast response to initial request. Jason McCurdy replaced my water heater the next day. He did quality work and patiently answered all my questions.

I highly recommend Shawn for any plumbing work you need done. He pays attention to every detail and clearly knows his trade inside and out. He showed up on time, explained everything in a way that made sense, and made sure the job was done right the first time. It’s hard to find someone this skilled and reliable—Shawn is definitely my go-to plumber from now on.

Lizzy was terrific! When I called and explained my situation to her she was patient, witty, and professional. I didn't have to wait long before a tech came to my home. Shawn was really great and excellent plumber. Within a few minutes he diagnosed my problem and fixed me up right away. Shawn was friendly, honest, and professional. Exceptional service all around!

Shawn was amazing! He was super responsive and professional fixing our sewage backup on New Year's Day. He communicated every step of the way and was very quick in identifying the problem and fixing the issue. He was also very thorough in making sure the issue got completely resolved. I will definitely be calling them for any issues from now on.

Josh, Shawn and Zach were superb to work with. They explained every step, were genuinely committed to getting the job resolved and communicated with me daily to give me updates when things changed. Superb customer service.

Josh arrived on time and explained what was required to solve the problem and the exact cost to complete. Upon completion checked to ensure I was satisfied with the installion of the Hot Water Tank. Josh is a true professional & a pleasure to work with. It is obvious Straight Shooter employs great people.

Josh came out and to help me see why I kept having water back up in my bathroom. He found that my sewer line was completely blocked. Removed the blockage and put a camera down the line. Had me come out and see what he was seeing. Explained everything to me. Very kind and knowledgeable. Gave me options. I ended up getting the line replaced. He stayed in contact with me keeping me updated on when and how long the process would take. The excavator crew was so good. They dug my shrub up for me and then replanted it. Every once made sure I was satisfied with the results before leaving. This all happened during thanksgiving week. So add a few more stars 🌟. I never had to worry about not having the ability to run water because they made sure my line was opened till the new one was placed. Thank you.

Just realized l posted on the wrong location, sorry to the "Idaho" office. The original post 2 days ago is as follows : Heard about these guys from a friend and they were just like the their name. Local service here in the Dallas / Ft Worth and surrounding areas. Jason McCurdy was professional, great knowledge of troubleshooting my problem and the work was done right the first time. Definitely will use them again in the future as well recomend them to family and friends.

Shawn was great! He was able to arrive the same day and quickly unclogged our sewer line. I really appreciate the fact that he was able to come the same day and provide me a quote over the phone. The price was a little steep, but considering inflation and quotes from other companies, it was reasonable. They didn’t charge an extra service charge and the cost was the same as what was quoted.

Straight Shooter plumbing went above and beyond to help me on an emergency call. After calling multiple plumbing services, Steve from Straight Shooter plumbing answered immediately and even jumped on a FaceTime to help me find the water shut off meter when a bathtub was about to overflow. Steve was incredibly professional, knowledgeable and would absolutely call him again.

Josh just addressed a problem with our disposal. He assessed the situation accurately, provided us with options, and completed the service call in an extremely efficient manner. We were impressed with his professionalism and knowledge. We would highly recommend Josh as a service provider.

Zach and his partner was Awesome ! They installed our New water heater and cleaned up everything afterwards, which I thoroughly appreciated! They were very professional how they resolved our previous issues. Thank you Zach for coming to the rescue;)

My undermount kitchen sink was separating from the countertop, and Jason helped fix it quickly and professionally. He removed the sink, disconnected the garbage disposal and plumbing, cleaned off the old silicone, installed new support brackets with a solid support system, and resealed everything.
He explained the process clearly and was honest about the work needed. The sink is now secure and looks great. Very professional and reliable — highly recommend Jason.

Shawn was amazing! He helped me understand the recommended service, transparent about pricing, and continued to explain each step taken until the job was complete. I'm very appreciative. While I hope to not have anymore plumbing issues anytime soon, I feel confident that I've come across a reputable company with phenomenal employees.

Josh was very professional, transparent, communicative, and extremely efficient. He explained in detail what the problem was with my water heater and gave me options and worked within my budget. Very satisfied with the result.

​"I would like to express my sincere appreciation for the exceptional service. The professionalism displayed was truly top-tier."
​"Thank you for the outstanding support; the quality of service I received was beyond my expectations."

I would like to give Kudos to "Straight Shooter Plumbing", the name of the company caught my eye when I Google looking for a company. I had a previous company out that totally suck, which I will be leaving a review on them.

I had a issue in my bathtub, water running slow. Jason McCurdy, with Straight Shooter Plumbing, came to my rescue. He gave me some options for the repair, I choose the one that was best for me. I know my Plumbing issue was giving Jason the blues, but Jason was not going to be defeated, he worked until he fixed my issue. I was so happy. Jason McCurdy is my Superman of Plumbing.

Thank you Jason for all your hard work and going above and beyond.