Reviews of local pros in Rockwall, Texas

I highly recommend David S. He worked efficiently and was very informative. Along with being very personable, he is a professional who knows what he is doing. Thank you David, for helping me today. I will request you in the future!

They were able to fit me in for a repair the day after I called and got it completed in one dispatch. The tech communicated the needed repair and was detailed enough to care for a small squeal that I would guess most wouldn't care about unless you pointed it out. Highly recommend.

I highly recommend Lyons AC. I called to schedule a visit when the main unit of my house stopped cooling. I spoke with Jordan. She was very kind and got me scheduled the same day. Our technician was Aaron, who was also wonderful. Very professional and explained the issues and cost in a simple manner. I will definitely use Lyons for all of our HVAC needs moving forward.

David S serviced our AC Unit today and did a fantastic job. He explained and showed me the issues that occurred and provided the solution. Very personable and thorough!!

I can’t overstate how impressed I was with this company. Long story short, I needed to have my entire HVAC A/C and heater replaced. Got several quotes, and low and behold, they came in several thousand cheaper than the others. That’s with better equipment too !!!
Paul, the sales rep went above and beyond and was extremely knowledgeable. Brian the installer, was a true professional and his work was immaculate.
Bottom line, I couldn’t be happier and saved a lot of money to boot.
Thank you all for a job well done.
I would recommend this company to anybody wanting quality work at a reasonable price.

I’m a very loyal customer when I find a company that provides quality service. I used the same service for 33 years and my guy retired. As a Chamber member I wanted to find a fellow Chamber member who could help us with our units . I call Lyons, explain our situation and was told, “We will get someone out there TODAY!” Okay, I’m already impressed! The service tech calls and I’m texted a confirmation and a picture to know who will service our AC units. PROFESSIONAL service! The tech arrives and is very knowledgeable and friendly. Our parts were ordered and we are waiting for them to come in so Lyons can come back and replace the part.
I’m going to be loyal to Lyons from here on out! I’m so glad I called them today!
Very impressed and satisfied!
Diane Eller
Benefit Writers!

I purchased a new home in 2023. The outdoor condenser unit was bolted down to the concrete slab and was noisy. I wanted the condenser bolts to be removed so I could install isolation pads to reduce noise. I contacted Lyons Air to have the bolts removed and was assured they could do the job. The technician arrived and said there was no way to remove the bolts as this would destroy the condenser unit. I asked for suggestions to reduce noise, like a soft starter, but the technician suggested a hard start kit instead. They charged me $450 for a $50 capacitor and service call. The unit is still very noisy.

I love Lyons and they service 2 houses and 3 AC's for me. They are great about scheduling. And if there's an emergency, they are great at trying to fit you in super quick. Everyone is friendly and they do great work. I've worked with a number of their technicians and my usual tech is Cole who is always awesome, courteous, knowledgeable, and does great work. Would recommend Lyons to anyone!

I called Lyons this morning when our AC went out. Steven, our technician arrived promptly after I called, gave me an estimate and removed the blockages on our drain line. They are always so friendly, skillful and professional about reminders for maintenance, scheduling visits, and the visits themselves. If you need an AC/Heating service that is going to always going to have your best interest in mind, this is the company. They are very reasonably priced as well. I am a dedicated customer.

Greg Fierros was an excellent technician, knowledge, efficient, and didn’t waste my time upselling.

Bryson is very professional and did a great job on my service today! A+++

David Salmeron did an outstanding job today! He was thorough, kind, and took the time to do a difficult job well. He’s great at his job and I’ve been very pleased with the work from Lyons. Thanks again!

Juan and his team did a great job! We appreciate there professionalism and cleanliness!

I couldn’t be happier with the incredible work David Salmeron did on my AC! They were punctual, professional, and extremely knowledgeable, quickly diagnosing and fixing the issue. My home is now perfectly cool again, and their attention to detail was impressive. Highly recommend their expertise to anyone in need of AC service!

Lyons kept me informed and up to date on the time that the technician was to be here. Richard was my technician and he was very good at his job. He was respectful and courteous and he made sure that he put on his "booties" before coming into the house. He went into the att I can and checked everything out and then he went outside checked the equipment outside. He came back in and gave me a run down on all that he had done. Super nice and engaging young man. I will be using Lyons in the future.

He’s very knowledgeable and he told me things I didn’t know that should be doing during the winter time when ice is over so that was very opening for me and I think I’m very much for it

Thankfully David S came out to repair our AC without trying to oversell. He was prompt, honest and knowledgeable, showing pictures and explanations for what was required. Reasonable pricing and will use Lyons for future needs.

Thank you very much David at Lyons Air Conditioning and Heating for installing new parts, cleaning and dusting out my unit today so it can continue to keep warm me this winter.
I knew all the recommendations and pricing as David also showed me pictures of before and after new parts were installed. Maintenance is key. You guys are outstanding.

Where do I begin!! This company Lyons air conditioning and heating AKA THE LIAR!! Came to my home and replaced a air conditioning unit which I paid almost $4,000 on I’ve been having nothing but issues with.The unit was supposedly new and is still under warranty. However, it keeps going out every year since it’s been installed. At this point I don’t believe this will ever get resolved I just want to let everyone know beware of this company. Don’t waste your money! Use at your own risk!

We have been regular customers of Lyons in Rockwall since 2022, but their service has gone sharply downhill since then. The control board on our attic furnace went out two weeks ago, and the first technician who responded ordered a new one. After waiting several days for the part to arrive (with no AC in the house) the technician returned but was unable to make the install (he seemed new and very inexperienced). We then had to wait two more days--still without AC--for his supervisor to come do the work. The supervisor, John, responded and "repaired" the unit, which is now struggling to run and can't fully cool down the house. We have since discovered that Lyons was recently bought out by Service Star, which also bought out Lex Air. In the overall process, it became very clear that have a very limited number of experienced technicians (what they call supervisors) for all of Service Star's DFW companies. It also became clear that they consider their front-line technicians to be in training, because they told us that they were using our situation as a "training opportunity." Throughout this experience, there was never evidence of care or concern for us, their customers. They were uncommunicative and unorganized (we had to make 9 calls to them just to figure out if they were coming back, what the problem was, etc.). And more than once, different people from this company told us contradictory things about scheduling and part ordering. After this experience, we will never use any of these companies.

They did a fantastic job! They were quick and efficient. Thank you for giving our heat back!