Reviews of local pros in Rockwall, Texas

Great knowledge. Respectful of your equipment, your property, and your time with absolutely no upselling. Found this company over 15 years ago. Wish I had found earlier because my bank account would be much happier.

Honea serviced my AC unit and stated that everything was working appropriately. 60 days later, the system failed again and Honea would not honor their work. Poor customer service and a lack of business intregrity. Certainly will never be calling them again.

AC went out at the worst time, call Honea and they got us running in no time with minimal cost. Prompt, honest, and got us cool in no time. Highly recommended!

Honea Air was the only quote that I received that was an "honest assessment" of the problem and offered a reasonable solution to my HVAC system. They didn't try to "up-sale" me on a new system. They saved me $$ and the install was efficient and professional.

Great company. Timely and professional.

After 29 years of being a loyal, faithful customer for both home and business I have been forced to change vendors. For the second time Honea Air has been No Call No Show when my A/C went out. This week I was told “Mike will call you about when he will be out”. No call from anyone. I called Greenstar Heating and Air late Friday night and they came out first thing Saturday morning and fixed A/C with minimal cost. I highly recommend Greenstar and will never call Honea again.

Our family has relied on Honea Air for more than 3 decades. They’re efficient, friendly and most importantly honest.

I have used Honea for 10 years and they were ok for the first five years but after that they have gone downhill. They never caught my Freon leak in my old unit and I had to buy a new heat pump and they charged me $7000 for it which included installation. I have had this heat pump for a year and I kept telling them that my hot air was not blowing hot at all and they had at least three people come out and look at it and they said there was nothing wrong with it. I had to buy an oil heater to keep myself and my family warm this past winter. I called them one last time a week before my warranty was up and told them I wanted them to send their best guy out here and I wanted my heat pump to work when they left!!! They sent someone out different and he said my Freon was low and he proceeded to take care of it. For the first time in a year my heater was actually working properly! This company has gone downhill in the last few years because they are not hiring quality people. David is the owner and he is now 80 years old and only comes in a few hours in the morning and his son is running the show and maybe that’s the problem. His son Adam was extremely rude to me while I was trying to get my heat pump to work before my warranty went out. I am currently looking for a new AC company to service my heat pump because I have fired them!!! To anyone who is reading this, don’t use this company because you will regret it.

IF I HAD THE OPTION I WOULD GIVE THIS COMPANY 0 STARS!!!
WORST SERVICE EVER!! THEY CAME TO THE HOUSE SEVERAL TIMES SAYING THIS AND THAT IS NOT WORKING. BEEN WITHOUT AC UPSTAIRS FOR A LONG TIME! THEY SCREWED US OVER $8,000 THIS MORNING THEY HAD THE COPS AREIVE AT THE HOUSE!! NEVER EVER US THIS COMPANY!!!

if I could give 20 stars or more, I would. Thank you Mrs. Donna and Mr. Dusty for helping our family in a pinch when our upstairs unit stopped working. Thank you also for providing considerable care and professionalism in maintaining our unit to the best of it's ability and providing best practices. it's everything a homeowner could ever ask for. THANK YOU SO MUCH!

We have had them out several times to fix our ac, they costed us $8000 for a new coil and compressor and it went out in less than 24 hours, since then, they’ve sent 3 people with 3 different reasons as to why it’s not working, all contradicting one another and lastly since our last complaint, they sent the police to our house because of an “altercation” which never occurred, the only thing that occurred was our house hold questioning why they’d treat a 30 year plus customer this way and now they refuse to come back and fix it! Highway robbery, they took our 8 grand and ran, DO NOT TRUST THESE PEOPLE THEY ARE A JOKE!!! ABSOLUTELY ZERO CUSTOMER SERVICE AND THEY ARE LIARS! DO NOT USE HONEA AIR FOR ANY REASON WHATSOEVER!!!

I had Honea Air set up my new a/c system and I was very happy with their service. They were friendly and explained everything they were doing. Price was very reasonable and I was very pleased with the whole experience. Thank you Honea Air!

We bought our home new 2013. Once a year or every two years I’ve had our unit checked. I learned more in one visit from Keith than all the previous service checks combined. Very knowledgeable, open with information (about his work and the A/C industry in general) VERY REASONABLE COST.

Honest and reliable!

Great person. Very honest.

Fast, honest, and quality work! Highly recommend!

Very responsive and thorough at very reasonable price. Excellent customer service and I highly recommend.

Kieth is honest, fair, professional and responsive!! No need to call anyone else!!

Keith made it out as soon as he could. Up front about cost, walked through care and next steps. Very professional & friendly.

Mr Keith was awesome! Fixed my AC problem for a very reasonable price.

No doubt..this is the place you want to use! Affordable, fast, and can triage the AC issue without costing an arm and a leg!