Reviews of local pros in Rockwall, Texas
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Without a doubt,Rockwall air/ Keith is the best in this part of the town. My ac unit, little old, stopped working and he came out right away on the sunday/memorial weekend holiday and fixed it immediately. Replaced control board and thermostat.
He is trustworthy and extremely courteous.
Highly recommended. -
I picked Keith to look at my system which would not fire up in the weeks just before Christmas. I chose him based on the reviews I had read. Well......glad I did! Very personable, honest, and knowledgeable Keith came to my home the day before Christmas and immediately replaced a small piece of the unit which had burned out, and charged me $150--what a deal! Thanks Keith--I will certainly spread the word in the Rockwall area!
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Keith came out on a Sunday, got here in 40 mins, fixed my unit(my filter was almost two years overdue to be changed) 😅 Rookie mistake! but he charged me very very reasonably and way less than I thought he would! he was super sweet and informative! Thank you thank you!! Me and my huskies are so happy with the cold air working again! :)) highly recommend!
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Keith was friendly and knowledgeable. He is now our go-to guy for air conditioning and heating. We are beyond pleased with the service and highly recommend Keith and Rockwall Air to anyone looking for service for a current unit or looking to buy a new system.
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We have worked with Keith multiple times. He has a honest work ethic and functional approach to AC repair, lacking in other larger companies. If it isn't broke-don't fix it. As a single owner/operator, he spends more time explaining and educating clients, which I respect. As a first time owner of a older home he has helped us numerous times, sometimes coming out late at night and not charging for a simple fix. He is our go to for all things AC. I would highly recommend him without any reservations.
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When you make the call, you get to talk to Keith the owner, the same person that shows up at your door to complete the job. I selected Rockwall Air based on Google+ reviews and I joined Google+ just now to submit a review of my own. Keith was very informative and was able to explain how the air conditioner worked to help my understanding of what not to do. He also showed me what I can do to improve the effectiveness of my system, which should help my electric bill. I will be a repeat customer when and I will recommend Rockwall Air to my friends.
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We called many places and they all were unable to get to us until much later the next day but Keith came out quickly and once he got to our home he fixed the problem within 10 minutes and checked for any other problems and spent time giving us tips on how to better save money and cool our home. He was great! He didn't charge us for unnecessary stuff and was very informative! Thanks again Keith!
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Stop searching and call Rockwall Air! We have used many different HVAC companies over the years and never in my lifetime has anyone been so honest and transparent. We are about to give the green light for another company to replace an old HVAC system. Something just didn't feel right, so I called Keith and got a quote for the exact same unit, size, tonnage & seer for $6k LESS than what I was quoted with our (now previous) 'go to' company. We will forever be a Rockwall Air family and if you call them, you will be too!
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We had a quote from another competitor for $1500 to repair a 4 year old AC unit. Keith came out and told us we had a small leak in valve and all it had to do was be tightened. All he charged for was the freon and the service call. Super honest and is trustworthy in our book. He has our business going forward and I wish more companies would take notice. He’s independent and depends on his reputation and you can tell.
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Keith is awesome! He came out within a couple of hours from my call, quickly fixed the loose wire and gave me tips on the care and maintenance of my unit. His charge for a weekend visit was very reasonable. I highly recommend him!
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If you are looking for a go-to air conditioning guy, stop now and call Keith. He went above and beyond for my family when we were moving and needed last minute work done on the home they were selling and the one they were purchasing. He is without a doubt the most honest, dependable and trustworthy professional you could call to take care of your HVAC in this Texas heat. Not to mention, he will not try to drain your bank account and up charge you for unnecessary fixes. There is absolutely no question that you should call Keith with Rockwall Air for any of your heating and cooling issues!
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I was experiencing drainage issues with my A/C unit and several other contractors had recommended a new system. Keith determined the system did not need to be replaced and was able to correct the problem at minimal charge. I am very satisfied with Keith's professionalism and integrity, and plan to use him again in the future.
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Such an amazing experience. Keith and team are incredible, and I can't recommend them enough.
Rockwall air was incredibly responsive replaced our AC unit for cheaper than the other "big groups".
Customer service was personable and actually genuine.
Seriously just call Keith and rockwall air if you have AC issues. There is legitimately no reason to call anyone else -
We highly recommend Keith Warneke, owner of Rockwall Air! We called Keith on a Monday and he was able to work us in that same day. We had a broken condensation pipe that was in a hard to reach area in the attic. He was able to come out and repair the pipe the same day. He was very helpful and knowledgable about a separate AC issue that has been an ongoing problem for many years. Keith provided us with tips to alleviate this problem! On top of this, he did the repair at no cost to us! We will be calling him for any future AC problems that come up.
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Keith was very informative and took his time explaining to me how the system works and what needed to be repaired. He successfully secured the needed part that was in very short supply and installed it and had the AC working again by the end of the day. His charge was $350 cheaper than one quote I had and over $500 cheaper than another quote I had. He is honest and doesn’t take advantage of those he helps. Thank you, Keith, for your honesty and willingness to help. I really appreciate it!
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Keith and his Rockwall Air team just finished the install of my new Trane system. The crew worked fast, and they did an amazing job. Great price, and the house was spotless when they left. Keith took the time to fine-tune the system, and he carefully explained every step of the process. I'm really glad that I called them. Start to finish, it was a great experience.
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Keith is exceptional! Rockwall Air delivers fast, fair and friendly service. They’re my go-to for all AC needs, and I highly recommend them!
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Outstanding Service from Rockwall Air!
I couldn’t be more impressed with the service I received from Keith at Rockwall Air. From the moment he arrived, he was professional, punctual, and extremely knowledgeable. He quickly diagnosed the issue with our AC and had it up and running in no time—just in time for the Texas heat!
What really stood out was his honesty and attention to detail. He explained everything clearly, didn’t try to upsell unnecessary repairs, and even gave tips on how to maintain the system for optimal performance.
If you’re looking for a reliable, trustworthy, and highly skilled HVAC technician in Rockwall, Call Keith. Highly recommended! -
I had a problem with my AC unit. I was able to call and get a service call in one day. The courteous response to my concern was very appreciated. I was informed what the warranty would pay and what was out of pocket for me. They went beyond my expectations and got my system repaired. What was really exceptional was the no-pressure, professional service. I highly recommend D&E for all your HVAC needs!
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Our technician was very knowledgeable, professional and friendly. He had the air conditioner up and running in minutes replacing one part. They called as they were on their way and were inside the promised time frame. I don't know that I have ever had a service experience go so well. You can't get much better than that! Thank you D & E, my new go-to for HVAC service.
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Being in Texas it's HOT and when our air condition when out almost two weeks it wasn't a good day. Temperatures were in the upper 90's last week and we called our warranty company they sent someone out but they never turned the paperwork back to the warranty for their approval to start the job. So now it's a week later we decided to have them call someone else out and I'm so glad they did! The people at D&E Heating and Air were here in and 2 days later we have a new air condition and are very cool! The individuals I worked with were all very polite and helpful. The girl in the office called each time there was an update as did the gentleman who came out. I'm very pleased with their service and will recommend them to my friends and family.