Reviews of local pros in Rockwall, Texas

I just want to share! Danny and his team did a fabulous job on our evaporator coil. Price almost sounded too good to be true but it isn’t! Great customer service! and Great prices is what you get when you choose Danny! I fully recommend their services!

We had to replace our AC system after buying our house in 2020. We had problems with that system partially replaced under a home warranty and the other half by One Hour Air. We had constant problems with the system for years.

D&E Heating & Air came out diagnosed the problem as a leak, which was missed by One Hour Air twice, and fixed the system for us. They then recommended just replacing the whole system. After years of struggling with the AC repairs and high electricity bills ($500 in August) we were ready to rip everything out and replace it.

D&E made this process incredibly easy. The technicians were experts and most importantly honest. There were no high pressure sales tactics. He was transparent about financing and additional costs it brings. Switching to D&E Heating & Air was truly a Five Star experience. I cannot recommend them enough.

I was recommended by my friend who had a great experience with Danny and his crew. They did a wonderful job! very efficient and responsive. I highly recommend this company.

Danny came out to one of the properties I manage, and after doing a thorough investigation he determined that it was best if we change the AC System as it was 23 years old and was not working properly anymore. He installed a brand new 3 ton Trane Gas System for me. The installation crew was very professional and worked diligently to get my system installed 24 hours after my old AC stopped working. I could not recommend Danny and his team more. It is obvious that he has over 20 years of experience working on AC based on his expertise. I have been in property management for the last 7 years, and it is the most invaluable asset one can have to have a reliable AC Company that is truthful, prompt, and willing to do whats best for the customer. I look forward to continue using them on my future AC needs. Highly recommend them to anyone that is in need of AC help! Also a bonus, D&E is a small business that is family owned and operated. I love supporting small business!

If I could give these guys 6 stars, I would. Danny and his team are absolutely awesome. He reached out to me directly as soon as my landlord called them to come look at my AC and was incredibly friendly and communicative throughout the process. He kept me informed, was very timely, and replaced my entire AC system (outside and attic unit) in just a few hours once he got the green light from my landlord. He went above and beyond, following up with me after the system was replaced to make sure it was working properly. These guys are professional, trustworthy and take great pride in their work. I couldn’t give a stronger recommendation than I’d give these guys! Thank you Danny and D&E for all of your help.

The repair was done thoroughly and to a high standard. They kept me updated throughout the process and answered all my questions.

Danny had his crew out twice in one day (over a holiday weekend, no less) after a different company failed to fix the AC issue we were experiencing. We are very pleased with the level of service, communication and price Danny provided.

Honest, thorough/knowledgable with fair prices and a really hard working team. We had a lot of damaged duct work replaced and a new unit put in. The guys worked tirelessly to complete the job in one day. Beat our previous quote by thousands of dollars. Highly recommend and are so pleased with their work. Thank you!!

Highly recommended!!! They came out when the roads were icy!! No one else would entertain it! They helped keep our guests warm, when it was freezing out!! Thank you, Danny!!! 😊

Danny and his team did an outstanding job replacing our AC system. They were professional, efficient and clearly knew what they were doing. They clarified all my queries and were proactive in communicating any issues seen. Highly recommend them!

Quick, fast, reliable. All words I would use to describe Danny and D&E Heating & Air. From the first phone call on a Monday to complete installation on Friday, the process was smooth and easy and never once did I have to worry about things not getting done right! 200% recommend!

Danny gave me by far the best quote for fixing our AC issue and did an excellent job. His communication is great and he made sure to proactively keep me updated around what time he would arrive at my place.
Great pricing and great service, highly recommend this company. I will use them for any future HVAC needs.

Hands down 5/5 starts for Danny and D&E Heating & Air. Danny took my emergency call in the early hours and was able to work me in before noon that same day. He identified the issue and resolved it in a timely manner, he also educated me throughout the process. Will be using him and his company again in the future. Thanks again

Danny and his crew really went above and beyond to get us back up and working...incredible customer service! Gave us a quote to replace our whole system on a Wednesday afternoon and completed the work late Thursday evening (next day). Very professional and friendly! Can't recommend D&E enough.

My AC went out and within 2 hours of me calling Danny, he was at my house diagnosing the problem cause by a power outage. He provided options and had my AC repaired and cooling off my house in minimal time. Danny and his crew are always professional, quick, and reliable. Great customer service is hard to find nowadays but D&E has always provided me with exceptional service and I really appreciate it! Thank you Danny for getting my house cooled down!

Erick is great! I had an emergency at my parent’s home. They are elderly and my dad is in critical health conditions. Their A/C went out and Erick took care of my parents with urgency and care! Price was excellent and he did not overcharge for priority service and extra care! I highly recommend him.

My air went out a few days ago. I have/ pay for home warranty service. Needless to say, I was given an outrageous quote for (out of pocket) repair. Fortunately, a friend referred me to this company. After speaking with Danny, he worked me in his schedule promptly. The problem was diagnosed/repaired with such efficiency, competency, professionalism. Being a home owner (female) can sometimes encourage workers to be dis-honest about the real problem and costs. I feel like I have been blessed. Danny was very fair and honest. I'm still in awe of how he made my day. I highly recommend Danny/company for ANY AC issues. I couldn't be more pleased 😊

AC went out Thursday night a few weeks ago, heard back immediately from D&E and had an appointment the next day. Whole process was very transparent, was shown the leak in the evaporator coil by the tech, and had my unit replaced that weekend. No issues, owner is great!

We noticed a rising temperature situation the night before. In the morning I called D&E when the thermostat was struggling to maintain 8 degrees above thermostat set number. The technician came out asap to inspect our old Rheem unit and diagnose the issue. The technician was on-time, professional and very thorough upon his diagnosis. One of the heat pump lines had spring a massive leak and would require a repair to correct. After being informed the cost of the repair and giving us options to save money we inquired about the replacement of our almost 9yr old heat pump/air conditioning unit. The replacement unit was a far better value to replace then to repair. Now the question was logistics and parts availability and when could the company come back to replace it. We have elder family members close to 90yrs old in the house and currently in Texas the daytime temps approach 100F easily. The office was able to expedite the quote, secure highly rated Carrier unit AND install it the same day! They advised us they would give us priority status due to the occupants in our household and the fact we our a single unit home (only 1 A/C unit). The technician Danny came out at 7:00pm and stayed to the completion of the job until 10:30pm at night!!! This type of service and professionalism cannot be more appreciated. They even followed up with us the following day to ensure all was well. They also sent us emails regarding the warranty registration they would fill out for us with Carrier to make certain the 10yr warranty was taken care of. In the middle of a early summer heat wave in Texas to get a HVAC company to come the same day is amazing let alone diagnose, secure parts and replace/repair the same day is unheard of all at a super competitive price. We thank D&E for keeping my family cool and my abuelita safe. Keep up the amazing work. You guys earned a customer for life

Danny from D&E Heating & Air, LLC was the absolute BEST experience I ever had with any heating & air company. They do everything right, and I truly mean RIGHT! Danny goes the extra mile more than any service provider I have ever seen in any industry. My wife needed a/c help after 1AM and called Danny. He talked with us and helped us remotely at first to ensure certain this were in place. He would have come out right away for a higher charge or we could choose a lesser charge if we waited in the morning, so we waited until morning. Danny came and knew exactly what was happening with our a/c until from our talks with him after 1AM hours before. He left our home to get the right parts, came back, installed everything on our 20 year old system, which was old and wouldn't last long. He fixed it and it worked, but eventually we realized we needed a brand new heating and a/c system, which Danny and his D&E team installed to perfection in 4 to 5 hours. Danny let us use portable a/c window units to help us keep cool and that was a tremendous blessing. Talk about going the extra mile. They know what they are doing. This is a company you can trust to be honest and offer fair prices for repairs on completely new a/c unit installments.
I highly recommend with 5 Stars. If 10 Starts were possible, I would give them a perfect 10.
Alfred Johnson
Rockwall, TX

Danny worked with me when I had no AC for 2 days. As soon as he received my work order he got in touch with me. Even though all his men were out doing other jobs, he made it out later that night so I didn’t have go another night without AC. On time on point and his men were very polite and did the job very quickly. Would definitely use them again if ever needed and would recommend all my friends and family to him. Once again thank you!