Reviews of local pros in Rockwall, Texas
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Wow, what a difference! Pool Patrol gave our back yard a whole new life. I’d wager we have the nicest backyard in our neighborhood now. From a new pool remodel to the spray deck, I doubt there is anything these guys can’t do to make your back yard resort like. And weekly maintenance at only $200 is awesome!
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Pool patrol has been an amazing company to work with. I always tell any contractor is we are very picky and will hold you to the standard of service you state for your company. Pool Patrol definitely delivers service excellence. From my initial messages to onset phone call, Victor was very informative and didn’t pressure me to make a decision. I have had to call on weekends for help and they always pick up the phone when I need something. While I try to respect weekends our pool was not working and was worried something bigger was happening. Victor and Kelton are exceptional and any problem that I may think is big they make me feel is not a big deal and they will take care of the problem and make the pool work. My pool is always amazingly clean. So glad we choose Pool Patrol. Only regret was not picking them as my PB. Thank you!
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Victor and his crew are great. They show up when they say they will and the customer service is top notch. This is our first winter with a pool and he answered every question and helped walk me through a problem we had with our freeze control during this ice storm.
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Victor and his team have been taking care of my pool for over a year now, and they consistently go above and beyond to answer all my questions and address any concerns with genuine care and a high level of professionalism. I highly recommend Pool Patrol for all your pool needs.
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I can’t say enough great things about this pool company! They keep my pool looking brand new and their work always exceeds my expectations. They’re easy to communicate with, answer all of my questions, and make me feel confident in the care they provide. They’re trustworthy, reliable, and truly go above and beyond. I wouldn’t use anyone else!
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Victor and Kelton are hands down the best! We have had them as a weekly pool service for a while now and could not ask for better! Every time we have an issue, they are so prompt and on it …sometimes they’re and fixing it within 30 minutes. We would recommend them to anyone for weekly service or even if you just have a simple problem. They helped winterize our pool over the freeze. We have one small piece that broke… I messaged them. He was there fixing it in 30 minutes …before the next cold front came through!
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When we bought our home we knew the pool needed some updates. The equipment was old and outdated, the coating was showing signs that the end was near.
With us being new to owning a pool we had no idea how to take care of it or what to expect.
Victor was able to help us so much from learning how to take care of it and finally a full remodel to bring our 15+ year old pool up to date! -
A long overdue review: Pool Patrol gets all the stars for a raving review! They stuck with us for 6 months until we were ready to tackle the pool remodel, and the only thing we didn't replace was the filter. New pump, heater, automation, coping, tile, plaster, spa jets, skimmer basket, drains, and lights. For the tile design, I was set on a vertical stack application, and they helped me achieve my design–always being solutions-oriented. Their crews worked tirelessly and the remodel was efficient. We had a new pool in one week with managed expectations along the way. Hands down I recommend Pool Patrol. And to add to it all, they turfed our side yard too!
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We moved to Texas 2 1/2 years ago and struggled to find a pool service in our budget until we found Pool Patrol. They were more than $100 cheaper a month than anyone else we called! I have so much respect for Victor and his small, locally owned business. They communicate great, always make me a priority, and Victor always answers the phone when I call with an issue.
Since I have no idea what I am doing with a pool, I am so thankful to have found them. They always go above and beyond and make us feel like family. I will never use anyone else! -
I just wanted to give a big shout out to Victor Aguillon with Pool Patrol! We have our house for sale and our pool equipment began leaking after this last freeze even with us running it for the week. I called Victor and he was able to make it out the next day to make sure our system is running perfectly and for free! He’s been the only company servicing our pool because he shows integrity and didn’t try to make up charges to increase their profits. I can’t recommend them enough if you’re looking for someone to service your pool!
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Pool patrol has been doing maintenance on our pool for more than a year and they have been great! Our pool looks spotless every time! Victor and Kelton are great to work with and we definitely recommend them for maintenance and remodels.
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Another great job by Victor with Pool Patrol!
We had Pool Patrol renovate our pool. It turned out beautiful! All work was done in a timely manner with absolutely no mess! We did not have to micro manage at all. Victor came as promised and completed as promised. A company you can trust that takes pride in their workmanship! Pool Patrol also does our pool servicing! So great to just be able to enjoy our pool! -
Victor was great to work with. He kept an eye on his crew everyday for quality and to ensure the project was going as planned. We have had some bad experiences with contractors, but not Victor.
Pricing was to my budget and the project finished on time within the amount quoted. I can heartily recommend Victor and Pool Patrol for cantilever pool deck repairs. -
We had an absolutely amazing experience with Pool Patrol Services from start to finish! The entire team was professional, knowledgeable, and truly cared about our plaster renovation. From the initial consultation to the final walkthrough, they were responsive, transparent, and incredibly detail-oriented.
The quality of workmanship exceeded our expectations. Our pool turned out even more beautiful than we imagined, and the crew kept the job site clean. They completed the renovation schedule earlier than projected and were in constant communication with us during the entire process. This made the experience stress-free and enjoyable. Thank you again, Victor, for ALL of your assistance and being available to answer all of our questions.
If you’re looking for a company that delivers exceptional results, outstanding customer service, and takes pride in their work, we highly recommend Pool Patrol. -
Best builder around
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We moved into this house 7 months ago and the pool was installed 3-4 months prior to that. So the pool is roughly 1 year old and we've had to replace all the LED lights (+$3k) and now the motherboard (+$2k). When speaking with Kirsten and asking if their company would at least stand behind their product she said "You're not our customer" because the warranty doesn't transfer and stated they're not affiliated with the BBB and hung up. Any pool company that doesn't stand behind their product for 1 year (Warranty or no) is not reputable and clearly doesn't perform quality work.
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I have used Doiggs multiple times over the years for carpet cleaning and they have always done a fabulous job. This past March I woke up to my home flooded due to my master toilet overflowing all night. I called Doiggs and James Brannin came out within the hour and assessed the situation. Immediately he contacted his crew and these guys worked endlessly until my home was in a livable condition. James was very much hands on and always kept me informed. Even after they completed the flood restoration, which was over half of my home, James checked back several times to see if I noticed or needed anything. I can’t say enough how blessed I am to have such a caring, professional family company that I can call.
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Matt and Cole cleaned the tile flooring throughout my home and did a fantastic job. They were timely and very professional. The grout was pretty much renewed to the original color. I will definitely use them again in the future!
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Highly recommend James who is part of Doigg's for any water damage/mitigation work. They did a top notch professional job and kept us informed. They provided hundreds of pictures as well to supplement the job.
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Doigg’s Restoration was Awesome to work with! They took the time to explain every detail of every process of the entire restoration. Jeff Doigg (company owner) came out himself quickly after our house flooded. He made us feel comfortable to know he had the situation under control. He had his employees James and Cole come out that night to begin the restoration process. James and Cole were top notch through the entire restoration to make sure we understood all that was going on and what the next step was going to be until completion. We were not left in the dark on any detail. They were very trustworthy; I felt very comfortable leaving while they worked on our house knowing nothing would be taken and they would continue to work without any supervision. Jeff, James, and Cole made this horrible house flooding incident bearable knowing all was going to be done correctly. I recommend Doigg’s Restoration to anyone! Having your house in ruins is bad enough and to know you are going to have deal with contractors that you do not know entering your house with your family. It is such a vulnerable feeling. Doigg’s Restoration treats you like family and understands how devastating it is for you to have your house in ruins. They also recommended a great remodel contractor after the restoration. Thank you Doigg’s Restoration for all that you have done for me and my family.
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I used Doigg's for water damage I had at my house. We recommend their services to everyone as they were very professional, showed up in a timely manner and have excellent customer service. They did a great job and we plan on using them again!