Electrical reviews in Round Rock, Texas

5 star service. Had an "electrical rejuvenation". Good guys, professional and answered our questions. Would recommend them!

I requested quote for meter box replacement and separate quote for meter box and panel upgrade to 200 Amps. I had already priced general job prices in the area, the process (permits, disconnects, etc...) and parts costs beforehand. I had a friend that was a master electrician look over the job and gave me quotes. Though he is still master electrician licensed he no longer has a contractor license and therefore wasn't allowed to get the permit to complete the work. So now I was looking for a person to hire for the job.

Everyone I interacted with at this company was friendly, polite and the response time was great (same day quote). When the electrician got here for the quote, he opened up the panel and stated the panel had to be replaced too because the buss bars were discolored (gold tone instead of silver), one wire had signs of high heat in the past and the wire from the meter box to the main breaker had a humming to it. I said okay and that I was looking for quotes. He then restated that the panel had to be replaced and added '...or else there might be a fire.' I thought great, that is what I am getting quotes for...thanks for confirming. Then, he continued on about how 'bad' the panel needed to be replaced (which is why I called). It began to feel like this was a hard sell to me and for something I was already wanting to be done.

Finally I said great, that's why I called, give me the quote. When he gave the quote, I could not help but laugh a little. It was more than double the national highest costs reported, found when researching the job, and more than 3 times the average cost of the job for my area. I couldn't figure out how my small basic house with wiring just like every other house in the neighborhood would be more than 3 times the normal cost for any other house (fancy wiring houses included) in the area and double the national highest reported. I told him it was high but thanked him.

Overall I would recommend the company for a quote. It never hurts to get quotes but definitely price compare. The differences could save you several thousand dollars.

Zack & Matt were timely, courteous, respectful & professional-not to mention restored our power on an icy day, just before it gets worse! We had a very positive experience and they arrived on time in the morning and put in a full day. Zack also answered a question I had the following day. We appreciated them restoring our power & the great communication!

The electrician was very knowledgeable and thorough. Took care of my problem quickly and did a very good job. This was the third time I've had them do work of me, and I would definitely use them again. Highly recommend them.

Used once now for AC cutoff switch replacement, adding smoke detector drops and GFCI installation. Process went great and the tech, Brian, was very polite, great at communicating options and knowledgeable. Would definitely recommend.

We had an emergency outage of a breaker that controlled most of the important things in our home, on a Saturday afternoon. I called and within an hour I had Zach here and hunting for the problem. He was courteous and professional, but also took the time to explain what he was doing and also made future recommendations based upon what he was seeing. I will absolutely be using Mr. Electric for all of my future needs.

The consultant was on time, did an inspection of electrical systems and completed the work expected to our full satisfaction. They used quality products, did the installation neatly, cleaned up the space post installation and explained everything that was done. Will definitely recommend them and use them again.

Professional and prompt. The wiring for my dryer to the breaker box needed to be re-done. I was also told about additional issues that were found and I was able to get what I needed fixed and put the rest on a to-do list. I am very happy with the work that was done!

Brian showed up the morning after I called for service. He was incredibly thorough and professional. He found and corrected a number of electrical issues that were not evident to me but were causing problems or likely to in the future. I was very impressed with his desire to make sure everything was checked and corrected before he left.

The service techs that csme out were just fantastic. Very professional and didn't try to make you take any servie you did not want
They did a grest job of bring both of our breaker box's up to code in our 40 year old home.
Great job guys, Highly recommend.

My husband and I had called around to a few different electric companies and Mr. Electric was one of the only ones that had friendly service and didn’t charge for an estimate. It was an easy decision from the start! We had a wonderful experience working with Mr. Electric - Lori was so easy to work with to schedule our estimate and followed up with details on when the electrician would arrive. She was patient with us when we had to reschedule a couple of times too! We received a picture of our electrician with personal information about him via text and email, which was a really nice bonus safety feature. Aaron came out to give an estimate and did a complimentary inspection of our entire home, inside and out. He came back out to install our ceiling fan and he even agreed to come back out again after that without charging us when we didn’t have the right downrod for the fan (how amazing!). This company is classy, high quality, and has unmatched customer service. We will be using Mr. Electric for all of our future projects! Thank you Lori and Aaron!

Pro service, great customer service by Matthew, Zach and Mark excelled in their attention and delivering as expected.
Not sure about price fairness though since I did not shop around,
but I see it as a great value for the important amount of the investment. They showed up as anticipated by dispatch, courteous and professionals. Go for it !!

Jon from Mr. Electric ran a new ceiling fan mount from a previous switch, and it was the most smooth and thorough experience with an electrician I have ever had. The dispatch even gave us a courtesy call to let us know that they were running a bit late, even though Jon still showed up well within the time window we were given. Mr. Electric was easy to work with and we will definitely be using them again in the future.

Kept us updated to the point of within 5 minutes of arrival time. Fixed a mess created by another company. The electrician who came out (James) was very professional and did not negatively critique the other companies work but rather focused on getting it corrected. Will us again.

My parents house next door was struck by lightning. They are elderly. They called their electrician, he came out, checked some things and said they would probably have to rewire a lot of the house and they can’t do it for another week. I called Mr. Electric they were able to come out the next day. I had a 12:00 appointment. They texted me to let me know the technician was on his way at 8:00am. They sent me a picture and the name of the technician. He was very professional and my parents were very pleased. After looking at everything James( the technician) was able to diagnose the problem. He changed out the breakers in the breaker box and put in a surge protector. Problem solved. It was fixed , they had power again, and were very pleased with the service. The fee was very reasonable. I am so glad I found this company. Now I have a new electrician as well. I have been referring them to everyone!

Peter is great! High attention to detail. Amazing work. Responded to texts at 9pm and 5am. He really cares.

My experience has mostly been great. Recently, we encountered the same issue we had a couple years ago. The issue was apparently not solved then. Hopefully, it will be resolved this time. Both techs were great in dealing with the issues both times. They were clear and concise in the work that needed to be done. And they executed the work properly, as our power was restored in both cases. My issue is Mr. Electric systems. I had to tell the new tech about the work that was performed two years ago. The tech also tried to sell the Advantage Plan to us again. This also happened when I called to make the service appointment. The rep who answered the phone tried to sell the Advantage Plan to me. We are on the Advantage Plan and have paid for it. I expect your techs and reps to be aware of our status as customers. We should not need to remind your staff of our status. Other than this, we are very pleased with your service.

Mr. Electric is my "go-to" company for ALL things electrical. Superb in every way!

Kevin is great. Walks us through all our options. Efficient and pleasant to work with. Definitely going to continue with their services

Very satisfied! Peter did an excellent job!
I highly recommend Mr. Electric of Round Rock to anyone wanting top quality electrical work!

We had an issue with our Breaker box and our technician Joe LaCombe did a great job of explaining the issue and conducting an electrical safety inspection of our home which pointed out issues which needed to be addressed. We worked with Joe to address these issues quickly. We would recommend Mr. Electric for all electrical needs.