HVAC reviews in Round Rock, Texas

Last year, we had our home AC unit replaced and were absolutely thrilled with the entire process. The team was extremely professional, punctual, informative, and respectful of our property. They paid attention to our concerns and answered all our questions, and all this was offered at a fantastic price. The new AC has been a reliable comfort, particularly during the hot summer months. When our condo AC unit started showing signs of leakage and condensation issues, we didn't hesitate to reach out to the same team. Despite the ongoing heatwave, Donald was quick to respond. He swiftly identified the problem and not only fixed the complex issue but also took the time to explain each step of the process. Through this, we gained a better understanding of how a condo AC unit differs from a home unit. Donald was patient, respectful, and ensured we were satisfied with every aspect of his work. And once again, the price was excellent. I cannot recommend Donald and his team highly enough to my family and friends. They truly are experts in hvac systems.

Miles from this heat repair company is one of the most proficient professionals I have come across. He is extremely knowledgeable, hardworking, and respectful. Recently, we had issues with our heater, but Miles went over and above the call of duty. He ensured our heater kept running until our new ones arrived for installation. Upon examining our heating unit, he enlightened us that our furnace and heater were undersized for our home - the ductwork was inadequate to circulate the heat. We thought the new units and labor would exceed our budget, but Miles provided a very reasonable and affordable solution! I can't express enough positive things about Miles and his heater repair service - if you're tired of dealing with impersonal corporate services, give them a call, you won't regret it! In Round Rock, you'll find no better heater repair service.

We purchased a heater from RR HVAC Solutions - Air Conditioning & Heat way back and the experience was quite satisfactory. Fast forward to now, after seventeen years, it became necessary to update and replace both the heater and AC. I reached out to Kingston, the manager, and we weighed the advantages and disadvantages of replacing the units at this point, considering both were nearing the end of their expected lifespans. Kingston was very reflective. He provided explanations for why both units might continue functioning for some time and why it may be advantageous to replace them now. There was no aggressive sales pitch, just thoughtful opinions and options - precisely what I was seeking. We decided to replace both units. The installation process was seamless, the team was courteous and respectful, and the cleanup was meticulous, leaving no trace behind. A minor air leak arose near where the coil and the heater connected, which resulted in a whistle a day or so after installation. I sent an email to Kingston, and his team was there the following morning for what turned out to be a quick five-minute repair. Our experience with this heater repair service has been entirely positive, and we appreciate Kingston's knowledge and considerate approach.

The technician arrived promptly for the estimate and was friendly, polite, and professional. The existing upstairs furnace was struggling to handle the heat, but he clearly explained everything in detail. The quote provided was excellent, and he even went the extra mile to arrange the installation for a Saturday. The installation team arrived right on schedule and completed the setup of the two-piece system in under four hours, including a thorough explanation of the new thermostat, except for a double wall vent which they returned to install later.

Working with this company for our AC repair was an excellent experience. From our initial consultation with Jack in sales, he provided us with comprehensive details we required. On the day of our repair, Kingston and his crew arrived exactly on time. They worked throughout the day, maintaining excellent communication throughout. The team kept everything tidy and clean, and everyone was both friendly and professional. We were given detailed instructions on how to operate and maintain our newly repaired AC unit. The experience was fantastic from beginning to end. We will certainly recommend them and will not hesitate to call them again for any future AC repair needs. A big thank you to the entire team!

The service provided by RR HVAC Solutions - Air Conditioning & Heat was incredibly prompt and efficient. Both technicians, Miles and Donald, were polite, punctual, and took the time to explain their analysis of the issue as well as the necessary repairs. They demonstrated exceptional skill in their work, and once they were done, our air conditioning was functioning flawlessly. When your AC breaks down, you appreciate swift service and RR HVAC Solutions certainly delivered. I cannot express enough how reliable and high-quality their service was, thanks to the hard work of both Miles and Donald. I'm deeply grateful for their help.

i was having trouble with my furnace and a big company in round rock tried to sell me a brand new $12000 heating system, saying my current one couldn't be fixed. they also charged way too much for some minor repairs and quoted me a lot more for other things they said i needed. i decided to get a second opinion and called another company. i talked to miles, who said he would send donald over that same day. donald arrived within 2 hours, checked my furnace, fixed a couple small things, and made sure it was running right. all of this cost me less than $200. the first company wanted $12000 for a new furnace or $2400 just to do a temporary repair. i am really happy with the service i got and will definitely use this company for any furnace repair in the future. highly recommend!

I've had an exceptionally positive experience with RR HVAC Solutions - Air Conditioning & Heat. My air conditioning unit broke down during the peak of summer heat. Luckily, they were able to dispatch a technician within just a couple of days. I was worried that I would be told my unit was too aged to fix and that they would try to push a new HVAC system on me. However, that wasn't the case! Miles, the technician, was able to swiftly and accurately identify the problem, a malfunctioning compressor, and managed to repair my old AC unit that very day for less than $700. Miles's service was truly excellent! He was punctual, professional, and amiable. After fixing the AC, he also inspected the furnace and noticed a previous leak. He then recommended that I have the furnace serviced before using it or the humidifier, but he didn't pressurize me into buying a new unit. I appreciated his honesty and advice. I'll certainly consider RR HVAC Solutions for any future servicing or replacement of my HVAC units.

Donald and Kingston provided an exceptional service today! Kingston met me at my Round Rock home and within a short period of troubleshooting, he was able to identify the furnace issue. It wasn't a case of needing a new unit as I had feared. His expertise was so impressive that within half an hour, I was able to get back to work with a fully functioning furnace. He even went above and beyond by adding Freon to the already working unit! This level of customer service is truly amazing and deeply appreciated. I highly recommend their furnace repair services.

Last Friday, my 18-year-old furnace and AC system got replaced with a new one. The installation was done by a two-person team who were not only friendly but also prompt. They completed the entire setup in approximately six hours. After they had left, I decided to check the system thoroughly. I discovered that my existing humidifier was not turning on and my two-stage furnace was not transitioning into the second stage. With minimal investigation and a few basic tools, I was able to resolve these issues. On the following Monday, I reached out to the company via email to inform them of my findings. Much to my surprise, I received a response from the owner, Kingston, within an hour, a response speed I did not expect. Four days later, their most experienced service technician, Jack, came over to double-check the installation. During his 45-minute visit, Jack found a few other minor issues that had been overlooked during the initial setup. I decided to choose this company because of my past positive experiences with them for my old furnace. I am giving them a five-star rating because they accept responsibility for mistakes and provide excellent customer service with no hassle. This is the hallmark of a great company. I plan to rely on them for all my future HVAC needs.

Miles from RR HVAC Solutions - Air Conditioning & Heat is an outstanding HVAC expert. He's well-informed, delivers quick service and their rates are competitive. I've recommended RR HVAC Solutions to my family members, and Miles has proven to be dependable and trustworthy. UPDATE: I recently utilized their services again for a new furnace motor installation. The technician arrived punctually, completed the work faster than expected. He was incredibly polite, ensured to clean up post work, and offered a straightforward, easy online payment option! I will continue to use and recommend their services! Give them a try!

RR HVAC Solutions - Air Conditioning & Heat has a team of highly skilled professionals. The front office staff is great at taking care of their customers. Recently, I faced an issue with a heat pump part that failed during a heat wave, leaving me without AC. They quickly located the part, and it arrived in just two days. Their experienced technician, Miles, went to the delivery truck to confirm the part, and thanks to the rearranged schedule, my system was up and running later that same afternoon. What a relief! This company is fantastic. They have knowledgeable and professional staff who are honest and dependable. If you need any heater repair services, do yourself a favor and give them a call!

Miles, Kingston, and Jack were impressive, displaying both respect and expertise. The service provided by RR HVAC Solutions - Air Conditioning & Heat was outstanding. They installed a Honeywell T10 Thermostat at no additional cost as they recommended this particular model. They demonstrated how to operate the thermostat and addressed all my queries. Initially, they fixed my air conditioning unit to ensure it would run overnight, and later returned to complete the service call. They thoroughly inspected both AC units to ensure they were functioning at peak efficiency. They were courteous to both my children and pets. I would highly recommend their AC repair services.

My mother's heater stopped working, so we reached out to RR HVAC Solutions - Air Conditioning & Heat because we have their heater insurance. They sent Donald to evaluate the situation. He provided a straightforward assessment of the furnace, and we decided it was a great time to upgrade her system. We talked about the costs and the best options available, and we chose to have them handle the installation. Jack and his team came in and got started, and in just two days, we had a fantastic new top-of-the-line combo boiler. No more hot water tank, which is awesome! We're really grateful for how well everything turned out and would definitely recommend their services to anyone in need.

from start to finish, the heater repair service was excellent! donald, thank you for giving me a quote on fixing my heater, it turned out to be a great choice. the folks in the office were super helpful and always answered my calls with patience. now to the team that came to my house in round rock—what a crew. everyone knew their job and made the heater installation smooth. they were on time, professional, friendly, and tidy. they treated my home with care. miles, jack, and the rest of the team did an amazing job. my house stayed clean inside and out. they not only installed the new heater, but also removed the old one and cleaned up everything. i can't thank them enough. really appreciate such great service!

Fantastic team for all your heating needs! When our furnace stopped working, Kingston reached out to us the very next morning to inform us about the technician who would be coming and the expected time. When the repair technician arrived as scheduled, he swiftly diagnosed the issue and provided us with various options and recommendations. The owner contacted us shortly after, offering an amazing price on a new furnace that was even lower than their already discounted rates. The installation team was here the following day and did an excellent, quick, and tidy job of setting up our new furnace. They were also very patient in explaining everything and answering all our questions. Great people to work with!

I've been working with RR HVAC Solutions - Air Conditioning & Heat for over 25 years, and they always come through for me, whether it's for my A/C or furnace. They're very quick to respond. When my furnace stopped working, the weather turned really cold, dropping to -13 degrees overnight. They came out right away and provided options for repair or replacement. They even left me with space heaters to help manage the cold. Now, just a few days later, they're here installing my new unit. The team that arrived was professional and efficient. Jack was especially great in guiding me through the replacement process. I appreciate all the help from the team!

Jack and his trainee are excellent heater repair technicians! He clearly outlined my options, including the pros and cons, related to my current heater. He gave me a fair understanding of the potential benefits and risks associated with the necessary repair. Even though I'm currently unable to upgrade my heating system, RR HVAC Solutions - Air Conditioning & Heat will definitely be my top choice when the time comes for an upgrade. Thanks for the excellent job done! I hope not to require your services until it's time for my upgrade. They were professional and punctual, and they really are the good guys in the heater repair business. Thank you once again!

RR HVAC Solutions - Air Conditioning & Heat has a fantastic team. From the first estimate to the installation, I felt completely comfortable with everyone involved. The prices for our new furnace and air conditioning unit were very reasonable, even better than some other quotes we received. Once we signed the contract, scheduling was a breeze, and installation day went smoothly. When I was about to leave to take my son to preschool, the installation crew even cleared a path through the driveway for me before I could start shoveling myself. Their thoughtful gesture really impressed me!

The lower HVAC unit in our home finally stopped working, so our regular service team referred us to another company for the installation. The whole process was fantastic. We got a call back from the new HVAC team within a couple of hours, and they came by that same afternoon to check out the system. The next morning, we received a detailed quote with different equipment options. We decided it was best to replace both the upstairs and downstairs units, since the upstairs one was also getting old and we didn’t want it to break down during a hot summer. They offered us a small discount and even worked with our existing Nest thermostats so we didn’t have to buy new ones, which helped us save more money. Installation started just two business days later, which was really convenient. The lead technician, Jack, arrived right on time and got straight to work, even though he had to work alone for a few hours. Jack was very friendly, helpful, and went above and beyond answering every question we had. The installation was finished in just two days. Jack took the time to explain everything to us and even showed us how to handle basic maintenance. He always offered to demonstrate things in person, which made it much easier to understand. I really appreciated that level of attention. Both units are running great, and I’m very happy with the results. I feel confident that if we ever have issues, the HVAC team will take care of them quickly. Highly recommended!

I have been using their HVAC services for almost ten years for both my home and a small commercial building. The team is always friendly and professional. Recently, my old 80-gallon water heater at home stopped working. They replaced it with two new 50-gallon hot water tanks, and now I have hot water again, which is great. Not long ago, there was an issue with the air conditioning system at the commercial building I manage. Kingston came out and suggested replacing the old unit. He quickly installed a new 5-ton, 15 SEER heat pump along with a matching 5-ton air handler and 15kw heat strip. The whole system was up and running fast. My tenants are comfortable again, and I’m very satisfied with the service.