Constraction reviews in Rowlett, Texas

Thank you, to Jennifer and the Techs for helping me with all my electrical needs. Will definitely contact you again with any electrical issues in the future. Thanks again. Happy New Year!

Installed faulty breakers in new home. Many in sub division are experiencing the same problems. To date cannot get replaced via warranty or company to reply.

They never pick the call, its always "out of business hours" and never call back to followup the call even if voicemail is left.
Not sure where/how to reach for Warranty item.

After calling with specific details of the issues, the IES person on the call walked me through one test to see if one of the issues could be resolved remotely, but it could not.. The electrician was dispatched with the specific parts needed to replace breakers and several LED ceiling fixtures. He resolved the issue, and the invoice was just as discussed up front.

We have a beautiful new home and so do our neighbors. The other thing in common is that we can’t use half the stuff that requires electricity in our homes because of faulty breakers. At least they are taking their sweet time in fixing things. We are going to have to hire our own electrician to figure out what’s going on instead of going through their warranty department.

Needs to learn how to park their truck. So close that I couldn’t even get into my car at Lowe’s. Be responsible and be respectful of other people especially when driving a work vehicle

They want to void my entire homes electrical warranty because I replaced light fixtures, but the kicker is, they don’t say anything about voiding the warranty until there is a an issue. This is just the start. State complaint coming next. Wait until I get all the other new build homeowners in on this…. What a terrible company

Do not hire these guys. I had hired a guy named Richard from IES to install ceiling fans but he didn’t complete the job on one of them. Didn’t want to spend the extra effort to troubleshoot but wanted to get paid so he could go eat. He also carelessly dropped a tool on my brand new floor and took out a chunk of wood!! We exchanged texts and he offered to come back but didn’t show up on the day we agreed on. Left me hanging and I had to pretty much figure out the issue myself. I even asked him to come back to put the wire canopy back on for me as I am currently disabled but he never showed up. Local builder of my home uses IES for electrical work and states he can’t stand the quality of work Richard does. Avoid at all costs if you see this particular individual. IES should re-evaluate their kind of employees.

Had electrical problems in our home and had IES come out three separate times to fix the problems. All three times the problem persisted and we hired another company who fixed it on the first try and showed how previous IES electricians lazily hid wires while “fixing” our problem, and now refuse to refund for expenses we had after it should have been fixed the first time. Save time and call someone else.

Neal Jones, the owner, came out to our house and told us our attic was too difficult for his current team, which I appreciate. I have gotten the run around from other less experienced companies. I appreciate Neal Jones' expertise and advise. I would recommend him as a trustworthy option to any of my friends and neighbors.

By far best home improvement for any home. I was just going to add new insulation myself and decided to get a few quotes on radiant barrier. Had a couple companies come out, they took quick look in attic we talked for maybe 5 minutes, gave me quote and gone. I set up appointment with Neal showed him attic and was expecting same thing, here’s your price see you later. Totally opposite, first thing he told me was he’ll come get me when he’s done in attic. About 10 minutes later he finally comes down, we walk the outside of the house he’s showing me soffit vents, roof vents, what their purpose is etc. We go back inside he shows me sample of material which I’ve seen pictures of but was skeptical of strength and durability, after all it just looks like a foil tarp. Boy was I surprised, this stuff is strong, did a few rip test to show me difference in material he uses vs. some of the others. Then he shows me demo of heat transfer, again completely surprised at how much heat it blocks. Neal was here for at least half hour if not longer went over his product, what he recommended I do. Complete opposite of other guys who were in and out within 5-10 minutes. The installation process went smoothly both days, cleaned up after they were done, couldn’t even tell they were here. Usually the upstairs ac runs most of the evening into the night, it was at temp and off by 7 ish. Every day I walk upstairs I’m surprised, just thinking it going to be hot or ac running non stop. I should have done this years ago. Not only did you explain your product extremely well, make recommendations as to what you would and would not do, your price was better than competitions. Thank you Neal for all your help and expertise.

I worked with Neal Jones. He is excellent at explaining what is needed, then doing that work exactly, with no surprise fees, hidden charges, or anything unsavory. The difference in my home is tremendous. Cooling on a 100+ F day would take most of the evening into the night, before... and now it only takes two hours. My thermostat went from running ALL the time, to keep up... to keeping it at 74 F on a 102 day, without running all the time. I don't put this kinda thing in reviews, typically, but I would 100% recommend his company to friends and family.

READ THIS BEFORE YOU PICK A PROVIDER.
I got multiple bids to have the work done. In the case of Affordable Radient Barrier (ARB), they were the only ones where the owner himself (Neal) actually comes out and is present the entire installation process. He spent more time assessing and measuring than anyone else. In fact he actually found deficiencies in the construction and the HVAC system of the home (that no one else saw) and he provided solutions that went above and beyond just installing a radient barrier.
Be careful of what materials you get because there is a significant difference in quality of materials. Some of the bids had 30% ranges in price based on thickness of foil and blown in insulation. ARB Uses the thickest foil in their demonstration and then actually use that in the instal. They blew in more insulation than the others offered. And no monkey business later as I was a very careful observer during instal. We have a fairly large home but 4 distinct attic spaces. It took the three of them two full days to complete the work. And Neal was there the entire time side by side with his workers.

From all I learned over the one month of bidding process, attics need two things. Insulation AND ventilation. Both were sub par in my home.

The price was by far the best and yet it included more than the other bids. Besides the foil we had 9” of insulation blown in and a thermostatically controlled high output exhaust fan installed at the peak. NOT a solar fan that everyone else estimated at crazy prices.
But their work went above and beyond. They installed 14 soffit vents in crucial areas that the builder had missed. The attic was basically starved for fresh air. They resealed all the duct work with both tape and mud. They sealed all leaks on the air exchangers. They installed 2 attic tents at less than the cost of one from the other companies. They even installed multiple rodent baits to make sure if those critters ever get back in (old problem) they will enjoy a Last Supper.

And the end result? Our two ac units now make temp and go off in the afternoons, even at 95 degrees outside. You can walk into our two walk-in attics without needing a towel in 60 seconds. The house is waaay more comfortable and we actually raised the thermostats 3 degrees and it feels cooler than before. I can’t wait to see my first electric bill.

Do yourself a favor and save a lot of time and phone calls (and $$$). Just hire ARB. I saved big bucks and got the best job I could have ever hoped for. And I didn’t even list all the extras Neal did for us because I don’t want to set expectations higher than you should expect. Just say that by the time you’re done you might feel like I did and actually tipped his crew. Amazing - professional - hard workers.

As an owner of a 35 year old house (built in 1986 before they built them as tight as they do today), my AC was constantly fighting the Texas heat. Since I was doing a complete remodel, new AC and insulation/radiant barrier was at the top of my checklist. I called Affordable Radiant Barrier and Neal (the owner) came out and spent 30 minutes completely inspected my attic and then proceeded to outline a plan to keep my house cool in the summer and warm in the winter. Neal came in with the lowest bid and swiftly installed radiant barrier, insulation, attic fan and a attic ladder tent. I'm looking forward to the energy savings and more importantly not sweating all summer. I highly recommend Neal and his team for your insulation/radiant barrier needs.

Had a great experience with Neal and I was hopeful that the radiant barrier would make a difference but as with everything you never know. It has been in for a month. I used 400 fewer kWh to cool my house than June of last year and I am keeping it 1-2 degrees cooler than I did last year. It is really noticeable in the mornings when my house naturally stays cooler much longer and my AC does not even kick on till the afternoon. I liked working with Neal he was very straight forward and called out everything he found. There was no pressure. Took them less than a day to put it in my house and replace the attic fan. I am looking forward to seeing the savings all summer and keeping my house naturally cooler.

I searched for information on the Internet for a company to install a radiant barrier in my home. I found a great one. Neal came and explained the whole process, answered all my questions, and did an inspection of my home and explained what I needed. His crew showed up on time and worked professionally to install my barrier. I was amazed at how quickly I could notice the difference made on the atmosphere in my home. Even in the garage which could be unbearable as the day heated up the temperature markedly decreased. What a great experience!

My house was hot as hell summer 2020 - my overall temps didn’t get below 78 for a couple of weeks. I did some research and found that a radiant barrier and added insulation would do the job. I called one company and they wanted to install a barrier, solar exhaust fan, and insulation for over $10k. The second company was ARB. Neal came out and told me what was up, showed me a quick demo of how the radiant barrier worked and quoted me a way cheaper price than the first. This quote included additional soffit vents too! He also laughed at my first quote I got, which was a relief because I about to pull the trigger and waste 10k dollars (thanks, Neal!)

A few months later (I had to save up some dough) I asked if he could come out and do his magic work. He had Ivan install the barrier and 120v exhaust fan in about 7 milliseconds and a couple days later the insulation guys put in an additional 12 inches of “Cadillac” insulation. I’m on my first full day with the barrier and am quite anxious for summer to come so I can show the Sun who’s boss with my air conditioning.

If you’re collecting quotes for an Affordable Radiant Barrier make sure to keep Neal and his crew at the top of the list. He’s professional, punctual, friendly, and ready to get the job done.

Very pleasant experience! Neal and his crew were very professional and completed the work on time! We have a two story house and the upstairs was always hotter in the summer, after the radiant barrier was installed and the difference was very noticeable. Our electricity bill also decreased!

I got 3 quotes for Radiant Barrier to be installed in our home. I can't recall the other 2 companies names but Neal Jones with Affordable Radiant Barrier stood out. He showed me things about my house neither of the other 2 companies noticed. Next he explained how Radiant Barrier works in the winter months as well as the summer - who knew that this works in the winter too - I surely didn't. Of the 3 estimates Mr. Jones said my insulation was fine and didn't need more - both of the other 2 companies wanted to add more insulation with the Radiant Barrier.  All in all Mr. Jones was the lowest priced and made me feel comfortable choosing his company. Mr. Jones is the owner of the company and he was at our home during the install and at the end of the job to inspect everything. I waited until I received my last utility bill to really see if this makes a difference like other people say. My utility bill was lower by $120 and my upstairs feels cooler that ever. I can't say enough about Affordable Radiant Barrier and the owner Neal Jones - call these people you'll be glad you did. I'll be telling all my neighbors and friends about this guy, he's the real thing, you can't go wrong with this company...

UPDATE Feb 2021: Not only was this a good solution for the summer but it also helped out during the winter storms that shut down Texas. Due to Neal the owner adding additional insulation along with the barrier itself, it protected my pipes from freezing up during sub zero temperatures. This was a lifesaver and resulted in this un-foreseen benefit and protection for my home.

I would highly recommend affordable radiant barrier. The owner Neal comes out and personally conducts the estimate and he also arrives and personally supervisors and participates in the installation of the job itself. They get started early and work very hard. I can already feel the effects of the radiant barrier itself and I am very impressed. I ran estimates with three other companies and this by far was the best solution. Neal also installed additional insulation and an attic fan in addition to the radiant barrier itself. I also examined the radiant barrier product and it is higher quality and more durable than what you can buy at the store and better than what the other contractors were using.

Owner Neal Jones was informative and professional. Neal and his crew arrived on time and completed the job ahead of schedule. We know radiant barrier will make a difference in our utility bills and our house and attic is noticeable cooler already.