Reviews of local pros in Rowlett, Texas

4.7 based on 2190 reviews Back to the listing
    5

    As anyone would do when searching for the best company to build our pool, we conducted extensive research and spoke with several companies. This wasn't our first pool build in Texas, so I had learned a lot from the previous experience about what I liked and disliked.

    I don't mind admitting that I'm a demanding customer; the quality, design, and execution had to meet my visual expectations and align with the value I expected for my investment. There was no room for shortcuts or subpar workmanship.

    From my initial interaction with LeeAnn (who co-owns the company with her husband Jason), it was evident that she understood her clientele and was committed to executing the project to the highest standards with top-quality workmanship.

    LeeAnn's communication style was open and honest, and she welcomed all of my feedback—both the positive and the concerns. In any large project, there will inevitably be issues, and ours was no exception. I didn't hesitate to speak up, and LeeAnn and Jason didn't hesitate to act.

    The key to choosing the right company to build our pool was how they handled these issues and concerns, and I'm happy to say they exceeded our expectations.

    Our project manager, Alex, was also exceptional, always available to answer my questions and address any concerns at every stage.

    The final result is a pool that not only met but in some areas exceeded our expectations. We wholeheartedly recommend BL if you’re looking for a quality pool build paired with an exceptional customer service experience.

    5

    PLEASE READ ENTIRE REVIEW BEFORE HIRING A POOL COMPANY-
    I met with several pool companies before hiring blue lagoons. Michael at Blue Lagoons was very informative on his initial visit. He helped go over my wants for the new pool and was thorough explaining design features. Within just a few days he was able to get my 3d rendering and make a few small changes I requested. The other 2 companies did not send me anything back for 2 weeks. I went in to this process very skeptical about the build time as I have multiple co-workers and friends who all built or where in the process of building pools which took 9 months. Michael assured me the build time was about 3 months and they delivered on that promise. My favorite thing about this process was how involved and informed I was. They created a group chat with all of the employees and owners and gave me an update every Friday on what was completed and what to expect the following week. Never in the process did I ask a question that wasn't immediately answered. If you are looking for a quality pool, great customer service and quick build time I highly encourage you to do yourself a favor and choose Blue Lagoons for your project.

    5

    Fantastic experience working with the Blue Lagoons team - from initial design through the whole project - on our outdoor kitchen and pool. We couldn't be happier with the end result and highly recommend Blue Lagoons.

    5

    From the design process to completed project, the team at The Blue Lagoons has been incredible. Great communication throughout and our new pool looks gorgeous! We are looking forward to swimming and plan on using them for pool service to keep it looking beautiful, too!

    5

    Jason, LeeAnn and their team at Blue Lagoon were constant professionals, finished ahead of schedule, and more importantly, on budget! Ours was a pool remodel and from water drain to water refill, the process lasted 3.5 weeks. Their team was available for any questions we had from design to upkeep. We are thankful to Blue Lagoon and their crews for our beautiful new pool and for making the tradition so easy.

    5

    The Blue Lagoons is the best!!! They built the exact pool we wanted and did it within 12 weeks (a little under) as promised. They are very easy to work with and their pool design team and software is amazing. Don’t look anywhere else. The entire process was easy and stress free.

    5

    We interviewed numerous pool companies before deciding on Blue Lagoon, and could not be happier with our decision! LeeAnn (our designer) created a beautiful outdoor space for us to relax and create memories with our family. She truly listened to our vision and advised us along the way. Austin, Alan and Pete (and whole team) stayed in constant contact with us throughout the build process and delivered on all our asks! Blue Lagoon is very competitively priced when compared with other local builders, and they never raised the price on us throughout the entire build process. The contractors were all outstanding and hard working, and we could not be happier with the end result! They also offer ongoing pool cleaning services which was a huge plus for us!

    5

    Blue Lagoons did an incredible job updating our 90s style pool to make it timeless and so much more functional. The team was prompt, communicative, helpful and knowledgeable, and after getting multiple quotes, budget friendly. We liked working with them so much we are keeping them on for our weekly maintenance. 5 star experience all around.

    5

    With many choices out there for pool companies I must say we are extremely grateful that we chose Blue Lagoon to build us a beautiful backyard oasis. We had a vision for what we wanted and they came through clutch. From the very beginning of this project to the final product I can’t say enough about how beautiful the vision turned out. All of the project team members were amazing and helpful with our requests and needs. Behind the scenes there is a group of ladies that honestly in my opinion really run the show. They are an amazing group that keeps the wheels on the track and makes sure things happen. Great experience and great quality. Definitely don’t be fooled and go with another company. Blue Lagoon is the bees knees.

    5

    We had such a hard time finding the right pool builder for our project; however, after our consultation with Blue Lagoons we knew we chose the best builder for our little oasis.

    Once the project started, we received details of every phase of the build until it was completed. Blue Lagoons exceeded our expectations.

    5

    From the very beginning Blue Lagoon was easy to work with, great communication skills all around. They kept us up to date about what was going to happen next, no surprises. Very caring which was helpful in the planning and decision making phase as well as throughout the entire building process. We are super happy with our beautiful pool

    5

    We had a great experience with Blue Lagoons. From the first meeting, to design to pool construction and completion, they listened to us, guided us when we had questions about tile/stone selections and kept us informed throughout the entire process. Loving the finished product and now use them for our pool maintenance.

    5

    What an incredibly great experience working with The Blue Lagoons to build my pool! From start to finish, the pool was done in just under 3 months. They have a fantastic team who is efficient in all aspects of design and construction. Could not be happier with the finished product and can’t wait to use the pool this summer. Highly recommend Blue Lagoons if you are looking for a solid pool builder.

    5

    The Blue Lagoons was the best company to work with on our pool renovation. Professionalism from beginning to end and regular communication throughout the entire process. Katie was great to work with during the design phase and Austin was fantastic as our project manager. We could not be happier with the final product. They were the best decision we made for our remodel.

    5

    We recently worked with Blue Lagoon for our first-ever pool build, and the experience was nothing short of amazing from start to finish. The entire process was smooth and seamless, thanks to their incredible team.

    From the beginning, LeeAnn truly understood our vision and helped bring it to life. Communication was excellent throughout the entire project, and our project manager, Austin, was fantastic. Even after the project was completed, he has been incredibly responsive and happy to assist with any questions we’ve had.

    We’ve also been using their service team for weekly maintenance, and they’ve been awesome. Their professionalism and attention to detail have made pool ownership a breeze.

    As first-time pool builders, we were a bit nervous going into this process, but Blue Lagoon completely exceeded our expectations. We would 100% recommend them to anyone considering a pool project!

    5

    When the bad day hits and you find out you have an underground leak, we lucked out and found Blue lagoons pool and spa. They have been a pleasure to work with. Very communicative, great work. I couldn't have asked for a better experience.

    5

    We added an in ground pool, plus a patio extension to our house and an outdoor kitchen. Blue Lagoons - from estimate to finish - was communicative, thorough, detailed and can I tell you, clean! Our neighbors kept commenting how the alley and grounds were left each day tidy. Final product is gorgeous and exactly what was planned.

    5

    A big thank you shout-out to The Blue Lagoons team for our new pool. William's design, Alyssa's organization, Alex's project management, and Jason's attention to detail and process made the experience a good one. We began six months ago with an empty back yard and now we have a truly wonderful place to relax an entertain. We can highly recommend The Blue Lagoons! Pierce & Cody

    5

    Wow! Where do I begin? My husband and I couldn't be happier with our experience! From the initial meeting with Victor to the final product. From the beginning, communication was clear, professional, and consistent. Due to this being our first time having an inground pool built we received additional quotes before choosing The Blue Lagoons and we were extremely happy with our decision. The BL team answered every question and we were always informed of the next steps. Our project manager Alex was patient and always answered the plethora of questions we had throughout the duration of the project. The entire process from dig day to final completion took 90 days as estimated. We absolutely love our new pool and if you are considering having a pool built we highly recommend this company!

    5

    Blue Lagoons Pools knocked it out of the park! We absolutely love our new pool! The communication with this builder is a solid 10 out of 10. They set you up with a dedicated team who’s there for you every step of the way.

    From day one, we were able to design the pool we envisioned with Will, who listened to our needs and requests perfectly. Alex and Todd, our amazing project managers, were always available whenever we had questions, concerns, or wanted to make changes. And Alyssa, the real MVP, kept us informed every step of the way, letting us know what was scheduled, who would be arriving, and how long they’d be there.

    Finally, a huge shoutout to Erik, Alex, and Rico, the best start-up crew ever! They came daily to brush, check water levels, inspect the equipment, and patiently answer all my (many) questions, always with kindness and professionalism.

    Not only is our pool gorgeous, it’s built like a tank, a really pretty tank. Blue Lagoons follows strict construction guidelines and works with top notch contractors who are courteous, respectful of our property, and clearly know their craft. Our pool isn’t just stunning, it’s rock-solid and built to last!

    Bottom line, between the communication, knowledge, attention to detail, and quality of product, we would recommend Blue Lagoons Pools again and again!

    5

    Prior to building our new pool, we searched extensively with local pool builders and met with several who shared design, build elements, etc. We chose Blue Lagoons to build our new pool. From the initial consultation, throughout the building process and the finished product itself, we were more than satisfied. Every person we dealt with at Blue Lagoons was the epitome of a professional. This is not our first pool builders so, we came into it having a bit of background. The build quality is fantastic, the equipment is very high quality and the build finish is fantastic. We love every element of our outdoor space. The pool, decking and outdoor kitchen were exactly the way we had envisioned it. If your considering putting in a pool, definitely consider Blue Lagoons.