Reviews of local pros in Rowlett, Texas

Mark is fantastic. I’ve had 3 different pool companies over the last 5 years. Somewhere great in the beginning, but their quality and consistency fell off. And one company just was unable to do anything but clean and brush the pool so if you had problems with pool equipment- they couldn’t fix it. I found these guys through a friend and they have been able to keep my pool bar cleaner and keep the equipment maintained that the other company couldn’t. We have a lot of trees and it’s very difficult to keep our pool crystal clear. Mark has come on his regular day and stopped by frequently when he’s in the neighborhood just to check on things. His prices are competitive on weekly service. The more expensive and the cheaper guys didn’t do near as good a job.
I had a pump go bad this year because the other companies weren’t informing me of issues when things were wrong. Mark took care of that and not only do I know my pool is clean because I walk outside and see it but I get an email every time he comes with pictures and you can see exactly what’s been done. I Have recommended multiple friends to switch over to sparkle because of the quality service that you get and I would recommend anyone else do the same

After many years of cleaning my pool myself and constantly fighting the frustration of keeping it clean I finally decided to give Sparkle A try. I wish I would have called earlier. I quickly realized it was one of the best decisions I made, as it ended up saving me money and made my life much easier. Not to mention my pool has never looked this good. Mark and his team at sparkle are everything you look for in a company: reliable, well priced, trustworthy and excellent communication. I highly recommend!

I've used Sparkle Pool Care for a year and a half, and I couldn't be more impressed with their service. From the start, they've provided exceptional care and attention to detail. They truly stand out in the pool care industry by offering a personalized touch that's hard to find elsewhere.

Their team is not only knowledgeable and professional, but they also genuinely care about the well-being of my pool. Whenever I've had a question or a minor issue, they've responded quickly and always made sure everything was handled smoothly.

Another huge plus is their convenient automatic payment system, which makes managing payments hassle-free. It’s one less thing to worry about, allowing me to focus on enjoying my pool.

Overall, Sparkle Pool Care goes above and beyond to ensure my pool is always in top shape. If you’re looking for reliable, caring, and responsive pool service, I highly recommend them!

I couldn't be happier with Sparkle Pool Care! Their technicians are professional, reliable, and very detailed. My pool is always crystal clear and perfectly balanced. Sparkle Pool Care takes pride in their work, and it shows! If you're looking for a dependable pool cleaning service that is affordable and delivers exceptional results, look no further!
HIGHLY RECOMMEND!

Mark has been so helpful to me. A recent separation left me at a loss, because I had never taken care of a pool. Mark put me at ease, because I knew he and his team would be taking care of me. This is a family business and they take pride in their service. Mark came over the same day when my pool quit working and I was so appreciative.They do maintenance, as well as repairs. Sparkle Pools has great customer service and is a trustworthy business. I would highly recommend them.

Mark and the team were fantastic for us.. We bought a new home in Rockwall - and the pool was either turned off or completely broke for some weeks before we arrived... needless to say it was a mess.. The equipment was shot, filters were overloaded and the swamp needed to drained.. Mark saw it and was cool, really gave us the extra time and effort to turn it around fast.. get parts replaced and honestly in a couple of days have us swimming in a great pool.. Since then he has been awesome in balancing teaching us and helping us .. and his team is great..

This is absolutely a great swimming pool company. They are family owned and operated. They have exceptional attention to detail, and great customer service. Just all around great people. I would definitely recommend Sparkle Pool Care for all of your swimming pool needs!

We were newly relocated to the area and were in need of immediate clean up for a pool that was completely green with algae. After several calls to local pool companies, Mark was the only one that retuned our call and was able to come out right away to take care of our pool. He was thorough in his inspection and in detailing what needed to be done. Sparkle was able to clean up our pool in a matter of 2 days and was able to replace a pump as well as replaster the pool,. We are completely satisfied with the professionalism and commitment Sparkle has with their customers. After our pool was filled, Sparkle came out several times a week to make sure the chemicals were balanced. They continue to provide weekly pool service and our pool SPARKLES! Thank you to Mark and his team for making our swimming pool our little retreat from the day and place to relax, as well as exercise.

We are using Sparkle Pool Care for all our pool services and repair needs. They are definitely the BEST we've have used!! Their customer service & professionalism is the best around! If you're wanting something done right they are definitely a "Cut above the rest". Their commitment to detail is above and beyond!!! We are looking forward to a long lasting relationship with them! We are also excited and looking forward to our patio extension with them here in the near future! Again HIGHLY RECOMMEND they do it all!☝️👍👌🏊

We couldn't be happier with our recent pool remodel with Sparkle Pool Care! From start to finish, the entire process was seamless and professionally handled. The Sparkle Pool Care team displayed exceptional craftmanship and attention to detail, transforming our outdated pool into a modern oasis. Every aspect, from the stunning tile and stonework to the beautifully integrated lighting, exceeded our expectations. The crew was courteous, on time, and kept us informed throughout the project. They truly turned our vision into reality. Highly recommend their services to anyone looking to breathe new life into their pool. Thank you for making our backyard a paradise!

Amazing service! Good rates, honest work, reliable service! Ask for Robert!

Aqua Gem Pool Care has taken care of our pool way beyond our expectations. Highly recommend.

Will recommend Aqua Gem Pool Care to anyone who need any work or services done for their pool. Robert is knowledgeable and will make sure you get what you need.

Robert and his outstanding pool company and service is exactly that. I have been satisfied for months regarding his professionalism and great way to respond to his clients in a positive way. He is on time, courteous, respectful and notably the best company I have ever dealt with. Try his service out, don’t just take my word for it. He is truly amazing.

Robert is amazing! Our pool was green while on vacation and he was able to come and get it back to normal. After we came back, he gave us some tips on how to upkeep the pool. Since then, we’ve had a couple issues and he’s always been there to answer our questions. I would definitely recommend him!

I'm not sure where to start except I'll let the pictures do most of my talking. I intended to do this review about a month ago when Robert first came to help us so this is more of a testimony of his work. The first two pictures are where our pool was to where he got it within a week, the third picture is what we have right now. We struggled so much with algae last year we didn't even swim because we could never get ahead of it. This year we got the pool in balance and then quickly went out of balance again. Instead of dumping hundreds and hundreds of dollars yet again for the same green outcome we chose to call Robert at Aqua Gem. He was so kind, patient, punctual. Informed us and educated us how to continue to keep our pool looking this good. Did everything he said he was going to do and honestly went beyond our expectations. I highly recommend him 1,000%. He gave us our little piece of paradise back.

Robert has been absolutely amazing! He goes above and beyond with his pool service. He not only fixed the valves on my pool but also replaced my old filters with new ones, which made a huge difference in the pool’s circulation. He also made sure the water stayed crystal clear and sparkling, and even got my pool robot back up and running. He’s reliable, professional, and truly cares about the quality of his work. I couldn’t be happier with the service and highly recommend Robert to anyone looking for top-notch pool care! Thank you

As first time pool builders, we were overwhelmed with the plethora of pool companies out there. We’re so happy we went with The Blue Lagoons! They made the process easier to follow and guided us every step of the way. 10/10 would recommend them to anyone who is starting on their pool building journey!

As a subcontractor who has worked with The Blue Lagoons on multiple projects, I can confidently say they are one of the most professional and reliable companies in the industry. From the initial planning stages to the final touches, they consistently prioritize quality, efficiency, and customer satisfaction.

One of the things I appreciate most about working with them is their clear communication. They ensure that all project expectations are outlined upfront, and they’re always available to address any questions or concerns that arise along the way. This makes the whole process smoother for everyone involved.

In terms of project management, The Blue Lagoons is incredibly organized. Deadlines are always met, and they maintain a high standard of work. Their commitment to using top-quality materials and following proper safety protocols is always evident, which gives me confidence in the finished product.

Additionally, the team is very respectful, friendly, and collaborative. I always look forward to our future projects together.

If you’re looking for a reliable, high-quality pool company, I highly recommend The Blue Lagoons. Their professionalism and attention to detail set them apart from the competition.

My experience with Blue Lagoon’s was great. I was informed throughout the entire process from beginning to end. The customer service is outstanding. The also provide the landscaping after the pool is completed.

Used Blue Lagoons for a pool remodel. Pricing was fair, project began and ended on time. They did an awesome job and kept site clean. Now using for weekly maintenance. Highly recommended!