HVAC reviews in Saginaw, Texas

TL;DR - John came to check out my system. He was curteous, prompt, and did not try to upsell me on anything. This is a great family owned company with fair prices.

Prior to today I only ever used my dad for my HVAC needs. It's been quite a handful of years since he passed away so it's been a while since anyone other than myself has looked at my system to the tune of seven years. One because I am knowledgeable and capable of doing my own PM. Two, because I just don't trust anyone else to be honest with me. After having some issues the other day with the AC not keeping up, I decided it was time to have someone give it a look to check all the things I don't know to check myself or simply don't have the ability to. I knew there was nothing major wrong, but I was wanting peace of mind that there wasn't a more serious problem lurking, that needed to be addressed. So, I asked around and got a reccomendation from a friend.

When I called, I was listened to, and asked a few basic PM questions (had I checked filters or cleaned coils) to which the answer was YES. He told me thier schedule was kind of packed, but still had an a avilibilty for me NEXT DAY. I know this field, I grew up around it, that is crazy that he could work me in that fast during Texas summer. Very pleasent and polite.

John came out to check everything out. He was on time, courteous, professional, and was not bothered by me wanting to ask questions or look over his shoulder at times. He checked everything I wanted him to check plus a few things I didn't know about. He ended up replacing a capacitor that hadn't totally failed but was in the process of dying. Admittedly this is something I could have checked and done myself, but the point was to check everything out. Luckily, nothing else was wrong with the system, other than some rust on the unit, indicating it will eventually need to be replaced (that unit is like 14 years old) but right now there's no point because it's working and there are no leaks. Also he pointed out that my system takes R22 which I totaly forgot about; it was made at the tail end of R22 going obsolete, so if I would have had to charge it, it would have been more expensive. But the levels were great.

He had every opportunity to try and get one over on me or try to upsell me on work I didn;t really need, but didn't. Honesty and knowledge were the main qualities I was looking for in a tech, and they more than met my expactation. I will be using them in the future and reccomending them to everyone I know. A++

My wife and I have been using them for years and they've always done great work. John and his crew stay on top of things and are great with following up when needed. Highly recommended.

Our AC went out in the middle of the summer and we called Efficient Air and they came out and had our air going in no time. They are very professional and have great pricing. Since then we had him come out to our pediatric cancer camp to do some AC work out there. After he was done he would not allow us to pay for the invoice. Him and his team have always gone above and beyond!! Thank you Efficient Air!!

We have used Efficient Air & Heat several times in the past few years for problems with our AC / Heat units. In every case, they have provided excellent and timely service. I recently called on a very busy cold weather day because our indoor fan unit had failed. John answered the phone quickly. He let me know that although they already had a full schedule, he would send help sometime during the day. In addition, he gave me suggestions on steps I could take to discover if I could “reset” our system until help could arrive. His son actually arrived at our home within an hour and quickly diagnosed and repaired our problem. The price for the repair was unbelievably fair. This is a quality company, run by an excellent businessman who goes far above and beyond to serve his community (Saginaw area) and surrounding area. The level of service provided is five star. I highly recommend Efficient Air & Heat based on my three encounters with this company. Terry Parrish

Little John was very nice and professional. Repair work was done
quickly and efficiently. I would not hesitate to use this company again, and most likely will.

I have been using Efficient Air and Heat since they started in business. John and his team always do an excellent job. They have done everything for me from routine seasonal service to complete system replacement. All of it very professionally done! 5-stars for sure!

John has taken care of my old unit and kept it running for years however there came a time that it had to be replaced. John and his team put in a brand new unit for me today and I am so happy with it. They were on time and worked quickly but thoroughly and I am certainly pleased with the work. I also know that John is a telephone call away if I need any help with my new unit. Thank you Efficient Air and Heat.

Great communication. Were able to come look at my unit same day. Options for repair given, parts ordered and arrived within the timeframe I was told, and installed same day it arrived. Will be using this company again in the future!

Our AC went out on a Sunday, we called Efficient Air and Heat and they were there within an hour. When they came back to install a new unit the crew was prompt, polite and very efficient. I will highly recommend them to all my family and friends.

Our a/c went out on a Sunday when Texas decided to turn the heat up. Monday morning, I reached out, and they sent a tech out by noon! I was ecstatic to get same day service, to say the least!! Turns out the capacitor had gone out, and he had one on the truck! Not even 10 mins later, we had a/c again! Needless to say I have their number now saved in my phone and know who I'll be calling for all future a/c maintenance and repair needs!!
Thank y'all so much!!!

Listen people !!!!!!!! it’s hard to find good service - we all know that . This is easy as it gets for AC company’s Im not family, Im not a friend that grew up with them, I’m simple a costumer that got lucky and want to share and help you find a lifetime AC service in our community that you can trust. I call efficient air over 6 years ago and Service Engineer John has been honest, respectful and great at getting me back up and running at the least price he can get it, no extra charge for disconnect switch being shut off by storms, I mean really straight up . old school honest, good people and service that can’t be found anywhere else these days “not anywhere”. If you live in Saginaw eagle mountain area you would be crazy not to call them for your AC repairs or replacements . There you have it !!! Your welcome👍

Mr. John provided service during the time the temperature was very hot. Even if it was last minute call on a Friday afternoon, he came. To this we are extremely grateful. We will be customers for life. We will be recommending their services to family and friends…
Thank you so much!

We have worked with John for the past 3 quarters now. He is knowledgable and knows what he is doing. He does a great job and is an honest person. Prices are affordable. I recommend everyone to try Efficient Air and Heat for their Air and Heat needs. Thank You John! We appreciate your service.

The experience with this AC company was amazing from the beginning. I called them and they immediately scheduled an appointment on the next day. John and J.D. called 30 mins prior and arrived on time. They both listened to my complaints very carefully and started looking for the issue and the cause. I work in real estate and many times I have met AC guys doing AC inspection but no one ever was so detailed as these guys. I was extremely pleased with their professionalism (and I am picky when it comes to professionalism). I have never posted a review/feedback about AC company, but I feel like these guys absolutely deserve 5 star review for their job today.
I highly recommend this company for your HVAC issues or service.

Best ac company I've ever dealt with. I'v been using them for service, an actual install of a new more efficient unit. Great company. When we first called on John it was after another company quoted an exorbitant amount a new control board. We called Efficient Air for a second opinion and John was able to replace a small part for a fraction of the cost. Thank you!

Referred by a friend who used their services in the past.

Called on a Sunday afternoon; scheduled a visit later in the afternoon. Coils were rusted and Freon had leaked. Added more Freon and would provide a repair and new equipment estimates. Received the estimates the next morning. Very responsive to email and text questions. Shared that the Freon did not hold and we had no AC through the night. They came back to the house in the early evening with two portable AC units to hold us over until the new equipment installation date, which was scheduled for Friday.

Scheduled for Friday between 7:00am and 7:30am. Arrived on time and got right to work. Completed the installation and testing by 11:30am. Reviewed warranty paperwork, set up the WIFI thermostat and IPhone app. We had cold air blowing!

I highly recommend Efficient Air and Heat. The owner is professional and knowledgeable. His son is very focused on the tasks at hand, respectful and professional too. There was a third person who had these same characteristics. They did not charge us for the use of the two portable AC units, which were brand new. They went beyond expectations by providing those units. What a great level of customer service!

Would highly recommended! They are very efficient, professional, explain exactly what is the issue so you can understand, fairly priced. They have always made an effort to squeeze my family and my parents onto their schedule when we needed them (they even came very late in the evening one time to ensure we were still taken care of). Excellent customer service….they treat you like Family!!!

I was so impressed with John and this Business, I loved his mission statement and he backed up all of the values he listed. His 5 Star rating is well deserved. I needed a HVAC man late on a Saturday night and John was not put out at all. He was so helpful and was there quickly to serve our needs. His pricing for a late night weekend seem very very fair! I would recommend with the highest thumbs up!

Great people. Professional and very helpful. I called Efficient Air and Heat after being given the run around and taken advantage of by another company my home warranty sent, and quoted an extremely high price by another company. We were given a same day appointment and had a new system being installed the next day. I was given honest communication and they cared enough to give me affordable but efficient options that fit my family’s budget. I was crying and praying the day before wondering how we would afford a huge repair like this and Efficient Air and Heat was the answer to my prayers. Absolutely recommend them.

John and JD Mathis have been our “go to” air guys for years!! They are very responsive to texts and calls and always get our issues fixed quickly and efficiently!! The a/c went out today in this 105+ degree Texas heat and JD had us fixed up and the air cooling right away! Cannot recommend them highly enough!

John is absolutely the best HVAC service professional we've ever dealt with. He's the most responsive, honest, knowledgeable and diligent technician/troubleshooter in Fort Worth. He and his son, JD, are fantastic -- and their pricing is fair & honest. We would give them our highest recommendation.