Home Services reviews in San Antonio, Texas

Excellent experience from start to finish. He handled electrical work, plumbing repairs efficiently and with great attention to detail. Everything was done correctly, cleanly, and on time. Communication was clear, pricing was fair, and the quality of work exceeded expectations. Highly recommend for any home repair or installation needs.

I recently completed a full renovation in my home, and I cannot say enough wonderful things about Gal and his team.

From the very beginning, Gal was incredibly kind, patient, and thoughtful. He never rushed the project and truly took his time to make sure everything was done properly and beautifully. What impressed me most was how respectful he was of my budget — he worked within my financial limits, helped me prioritize, and still delivered results that exceeded my expectations.

Communication was excellent throughout the entire process. Gal showed up on time, kept me informed every step of the way, and did a detailed walk-through to ensure I was completely happy with the final result.

I also felt completely comfortable and safe having him and his team in my home. I was even able to leave my pet at home during the renovation, which says a lot about the level of trust and professionalism they demonstrated.

I am truly grateful our paths crossed. The work is beautiful, and I would absolutely recommend Gal to anyone looking for quality renovation work done with integrity, care, and fairness.

Thank you again, Gal, for everything

Great service!!! Always a quick response and very professional staff!!

I was having horrible luck with pool services - the one I used sold his company and that company turned my pool clean, so got a new company, he cleaned my DE filter and broke 3 grids but couldn't understand why DE was always in my pool (DUH) anyway I asked for recommendations on the Neighborhood app - these guys came out, explained everything and now my pool is so clean and sparkly I have to wear sunglasses when I look out the window!!!

Fantastic service. Takes care of any and all of your pool maintenance needs! David and his staff are the best.

Pool guy is always on time and very nice and respectful I would give them 10 stars for sure 😁

The pool at super 8 in uc is serviced by this company it's always green and dirty not sure what they use but it obviously doesn't work the pool is clean for two days at most then green again and when I say green I mean swap water green then show up at three thirty in the afternoon when everyone is getting off to tell us get out so he can put more shock in just rediculous not sure if it's the motel or them but what a waste because it's never clean

Great, hard working, people. I've used several pool cleaning services over the years but none have been so dedicated to doing the best they can. They just don't leave before the pool is sparkling!

Good Business all around. Very informative, no nonsense, no BS. Dave is an amazing that came in, did what he said he would, at a fraction of what others were going to charge me! I highly recommend Fusion Pool Service!

Thank you for proving excellent service at Home Suites, our pool looks amazing.
The service guys are very friendly and always do great service.

I have never been more pleased with a company. From start to finish Fusion has provided amazing professionalism ...and exceptional quality. I have dealt with other companies and they ar no where near as good.

My review isn't for the company services but for the lack of safety for other drivers on the road by this business. I was driving to work on interstate 10 behind one of their company trucks and debris from the truck bed starting flying out toward my vehicle. I had to shift to the next lane to avoid a collision. I also observed a dangerously low rear tire on that truck. This is not the way to handle cargo deliveries.

We hired this company because of Home Advisor. But after weeks of treating our pool they left it dirty and with algae. It looked like they didn't really do anything at all for weeks after the initial improvement of green to clear water. There was still live algae on the walls. Sand and dirt on the floors. Felt like a rip off since we paid hundreds of dollars just for them to put a few chemicals in our pool.

Amazing customer service. We do landscaping and had a huge mishap when installing a palm tree. A pipe by pool broke and we didn't have knowledge on how to get water to stop filling up the whole bed. David came to the rescue. We are so grateful and we highly recommend this company. We work with many client's who have pool service and we have had many good experiences with them but this one is above and beyond expectations. 5 stars plus!!!!!!!

Hermes & Jeff are the best always makes the pools look the absolute cleanest!!!

If I could rate this company zero stars, I would. My experience with them has been nothing short of a nightmare. Not only did they perform shoddy work on my pool, but they also broke an essential part during the process. To add insult to injury, they wanted to charge me for the damage they caused! Their customer service is atrocious, with staff that are rude and unhelpful. Save yourself the headache and avoid this company at all costs. Their incompetence and unethical practices are simply unacceptable. Whatever report they sent to the Pentair company voided our warranty, but they are happy to fix it at our cost.

This is my third pool company and I’ll tell you, my pool has NEVER been this clear/clean. Everything is very detailed with pictures down to closing the gate. Never been happier with a pool company. :) 10/10 definitely recommend!

Fusion does a great job maintaining the pool at my short-term rental. As a remote manager, I appreciate their thorough service reports, which include photos, chemical readings, work performed, and any actions I need to take. Highly recommend for property owners who need a hands-off solution.

I have had the most horrible experience with Fusion Pool Services, and one of their service technicians. The only reason I am giving them one star is because zero is not an option.
My issue is that I had a brand-new Pentair Mastertemp 4000 heater installed by another company who did a great job. However, the heater would not work. That company called the Pentair warranty folks and Pentair’s service provider in my area is Fusion Pool Service. Here is where the problem starts. From the first visit, this arrogant, know it all technician was impossible to work with. And as you will hear in a minute, he does not know it all.
The problem with the heater was a gas flow issue. According to the technician, it could not be the heater or the gas control box within the heater. He blamed everything else. Refused every time I asked if he could look at the gas control box. Told me I needed a plumber or CPS to fix the gas flow. Let’s fast forward. I have had plumbers out twice, and CPS out at least a dozen times. CPS has replaced our gas meter four times, the regulator twice and the emergency stop valve where our line ties into the main. CPS has gone over and above to help on this issue. Trying and trying again to do everything they could to help. They even installed a custom gauge at the heater to prove there was an adequate and steady gas flow. Every single service person that came out said it was the heater. Probably at least 20 people between all of the visits. But I had the one technician with Fusion Pool Services that knows it all that would not do a thing to help me. He told me several times that (I was not his client. Pentair was his client. His only responsibility was what was within the four walls of the heater). How’s that for communicating and trying to help someone. I forgot to mention that this clown show had gone on for two months with the technician blaming everyone else.

We had the final culmination day finally. Fusion came out with a Pentair Representative; I had CPS here. Low and behold the gauge on the gas line that CPS installed held and Fusion’s gauge on the control box in the heater did not. Finally, proof that it was the control box that the technician refused to check for months! The look on this face was priceless when he realized that he had been wrong for two months. Not only did he realize it, but it was in front of everyone. At that point he realized that CPS, Pentair Representative, and me all knew that this whole two-month ordeal was his fault. The kicker, it was not even the control box. It was pipe dope from the fitting on the control box partially clogging the line. I was furious at this point knowing this could have been fixed months ago on the very first visit if the technician would have just done a little troubleshooting. Hell, all he had to do was unhook the control box and he would have seen it.

Here is the icing on the cake. Several times this technician took shots at the previous technician saying he misdiagnosed the previous problem. Well, Mr. Know it all himself misdiagnosed it for two months.

I will never use Fusion Pool Services. I even told the Pentair Representative that if I ever had another warranty issue that they would not be allowed on my property. He agreed to my request.
Finally, based on the other negative reviews, and how he responds, I will head him off at the pass. He is going to say that there was a gas supply problem and that was the reason for everything. Truth is, we will never know because he would never check the gas control box within the heater. Whether there was or wasn’t a gas problem the heater was never going to work because of the gas control box.

The guys at Fusion go above and beyond and ensure everything is running smoothly and my pool looks fantastic. Best ever!

Also Bob is amazing. If you need anything ask for him.

We brought Fusion Pools out to provide an estimate for a service contract. While they were onsite, they shared their thoughts on what might be wrong with our pool. We then asked for a quote to fix the issue, but instead received a response stating they weren’t willing to sell us any equipment or work with us to resolve the problem.

Unfortunately, the interaction felt like a waste of time. Based on this experience, I wouldn’t recommend them for future services. Bob, in particular, did not demonstrate strong communication or customer service skills.