Home Services reviews in San Antonio, Texas

4.7 based on 12314 reviews Back to the listing
    1

    I called to get information and the owner was extremely rude and unprofessional. My mother is a holocaust survivor and was recommended by a program that helps my mother. She has a nurse and physical therapy help and all I needed was a compassionate cleaner. The owner was telling me how she charges with a condescending voice. I was explaining to her what we needed cleaned and all she did was say that will be extra. I don’t care how people run their companies but this one at the end of the conversation I had to tell her I didn’t like her and she yelled back I don’t like you either and Go find a nurse for my mom! Great customer service and kindness is everything to me. Please find another cleaning company and interview people who you feel comfortable with. Shame on them!

    5

    I was able to set up an appointment very quickly. The team did an awesome job. After having surgeries, my husband and I had not been able to clean for a month. They tackled everything well, even all the dog hair!

    5

    They did an amazing job at my apartment! My apartment smells so clean and feels so clean and new. Good pricing and I will definitely be using them again!

    1

    Don't recommend. Sad to say All2clean did a terrible cleaning job. If you need someone to do a superficial cleaning, maybe you'll be satisfied. After realizing they hadn't even vacuumed and so many other things were missed, I spent my first two days cleaning after their "professional" cleaning, I am really disappointed they didn't offer much discount to make up for the poor work. I grossly overpaid. I really hope practices improve for more 5 star reviews in the future because I don't wish ill on anyone, just good business practices.

    I had hoped a professional cleaning would take a load off of the stress of moving into a new place, so I requested a detailed, deep clean for an empty smaller home where the previous owner had a dog. I was worried about the cost but hoped two professionals could get a quality cleaning done in 4 hours or so (8 total labor hours), and if it took a little longer, at least it would be a deep, detailed cleaning. Zary said they leave a place 90-95% better than when they started and the house was completely empty except a box of supplies from the previous owner, so I was optimistic that two "professionals" in an empty house could work wonders. I was wrong. I feel sick having spent so much to move in to my new place only to get totally ripped off and have to clean it myself.

    Zary brought two staff in the morning. She mentioned one house they recently did took 14 labor hours but it had required more work than mine would.

    I checked in once after 3 hours and was concerned they were only halfway done. I regretted not having them start with my high priority areas so I could have the option of ending the cleaning before it got too expensive.

    After over 5 hours, I returned, sure they'd be wrapping up, but I found so many things missed. I checked only areas they said were already done, and I pointed out things to be redone. I felt uncomfortable that having them redo work was adding time to the clock, so I got some paper towels and started redoing some of the things myself. I showed Zary they had missed super basic things like baseboards and empty cabinets that literally just needed to have dust wiped out.

    After they left, I continued to clean, finding more and more that had been missed. Things that came off easily with just a paper towel and a little water. When two of my friends came by before things were unloaded and unpacked, they were surprised to hear the house had been cleaned by two professionals for 6 hours (12 labor hours) and pointed out a couple more things that were missed or insufficient after a "deep/detailed professional" cleaning.

    The day after moving in, I decided to shampoo the carpets, and I realized they didn't even vacuum! I pulled out my vacuum, emptied it and began vacuuming the primary bedroom. After vacuuming just half the room, the vacuum was nearly full of dog hair (I do not have a dog). I filled the vacuum again after vacuuming the rest of the house. (Pictures attached)

    I guess my expectations for what two "professional" cleaners can accomplish in even 6 hours were high. Some of the things I requested they redo: dead bugs in the otherwise clean fridge, dusty cabinet interiors, missed baseboards, crumbs in stovetop crevices, grease and debris between the counter and stove, missed drawers, dirt, hair and more.

    I sincerely hope for this business to be successful. I recommend the use of checklists, training, standardization, and professional development to elevate company cleaning standards and improve business practices and reputation.

    Leaving negative reviews is something I do not enjoy, but it was such a frustrating experience in both quality and cost. I spent my first full day or two in my new house cleaning. And having Zary be rude and dismissive while insisting I pay up just made it all the worse.

    Initially Zary had great communication in coordinating things, but I hire professionals to do things that are hard/impossible to do myself, and I can easily say my mom trained me to clean better than what I got.

    5

    I had Claudia come for a move-out cleaning and I’m still amazed at the results. The fridge was a disaster and now it’s sparkling. The bathroom looks brand new, and even the baseboards were scrubbed clean. I was so stressed about getting my deposit back, but she made the place look better than when I moved in. Alamo City Cleaning Services is a lifesaver.

    5

    Marisol cleaned our Beacon Hill home for a deep clean, and she did such a good job on the kitchen I had to leave a review. She scrubbed behind the oven and cleaned the fridge inside and out. Paid in cash. Alamo City Cleaning Services San Antonio exceeded expectations.

    5

    We needed a move-in clean on our new place near Southtown, and Alamo City Cleaning Services San Antonio was well-reviewed. I scheduled a premium clean and added cabinet and baseboard cleaning. Teresa arrived early, with all she needed, and took the apartment with me before she began working. She cleaned out every drawer and cabinet, cleaned out the fridge shelves, and cleaned the oven. She dusted the window sills, shelf in the closets, and every vent, too. The baseboards were completely different after a hand cleaning by her. Nothing was missed and she didn't need reminders. The whole house was clean enough that unpacking and settling were a breeze. I will have her again on our move-out.

    5

    I booked Alamo City Cleaning Services San Antonio for a turnover cleaning and Elsa did an AMAZING job. The apartment was dusty, and there were some stubborn stains on the counters, but by the time she was done, the place looked immaculate. Every room looked like a listing photo. I’ll be using them for all my rentals now.

    5

    I saw a post for Alamo City Cleaning Services San Antonio on a Nextdoor thread for Monticello Park and went ahead and tried them out. I hired their premium clean and requested oven and baseboard add-ons. Paulina came and worked magic, making my kitchen and living room spotless like a magazine photo spread. Venmo payment was seamless and I was thoroughly impressed. They've got a repeat customer.

    5

    I reached out to Alamo City Cleaning Services San Antonio since I just couldn't handle the cleaning after having given birth. Maritza came to my Highland Park house and was a godsend. She cleaned the baseboards, disinfected the bathroom, and used green products which did not leave such foul smells. I paid on Zelle and the process felt so easy. I was finally able to relax in my home again.

    5

    My Airbnb near Woodlawn Lake needed a quick but thorough turnaround and Alamo City Cleaning Services San Antonio did the job. Ana came in with all her gear and finished in less than three hours, but the job was as if it had taken the whole day. She washed the fridge, oven, and even the patio door channels. Paid with Venmo and it processed right away. Our second guest also posted a great review about cleanliness.

    5

    Carmen was dispatched to our house in The Dominion for a move-out cleaning, and she worked magic. Cleaned oven and refrigerator, even the drawers inside. Paid via Venmo. Alamo City Cleaning Services San Antonio helped us get our whole deposit back.

    5

    Patricia cleaned my property in Southtown. She cleaned the oven, cabinets, and picked up a lot of pet hair that we didn't even realize was there. Venmo was no problem. Alamo City Cleaning Services San Antonio did an excellent job.

    5

    I needed some help cleaning my home for family visits and outsourced it to Alamo City Cleaning Services San Antonio for an upgrade clean. Esmeralda cleaned my whole house in Woodlawn Lake, fridge, oven, and baseboards. I paid using Venmo, and I appreciated how respectful and hard-working she was. Everything was immaculate and smelled so good. I will definitely be hiring them again around the holidays.

    5

    I hired Alamo City Cleaning Services San Antonio for a luxury clean at my Alamo Heights home and couldn't be more pleased. Citlali spent hours to make sure the oven, baseboards, and in the refrigerator were spotless. I paid through Zelle and she was calm, professional, and very thorough. The whole house smelled fresh without that overpowering chemical scent. Opening up a brand-new place felt like it.

    5

    I acquired a new apartment near the UTSA complex and I required it to be professionally cleaned prior to moving in. Alamo City Cleaning Services San Antonio sent us Melani and she didn't disappoint. She cleaned the fridge, the bathroom drawer within, and even used gentle cleansers for my marble countertops. I paid in cash and I felt it was every penny worth it. My home was like home the moment she was done.

    5

    I employed the services of Alamo City Cleaning Services San Antonio to do a one-time regular cleaning in my home along Woodlawn Lake. Isela was on time with the green supplies and scrubbed the kitchen, bathroom, and baseboards perfectly. I paid her in cash and loved the fragrance of the natural products she utilized. She even cleaned the baseboards along the hallway and organized the linen closet. I will definitely rehire this San Antonio cleaning service.

    5

    We hired Alamo City Cleaning Services San Antonio for a one-time regular cleaning of our apartment in Beacon Hill. Isela brought green cleaning products and cleaned the kitchen, bathroom, and baseboards. I paid her via Zelle and everything was fresh and clean without that chemical smell. She even cleaned products under the sink. This is a great option for any person seeking a hassle-free, good cleaning service in San Antonio.

    5

    I contracted Alamo City Cleaning Services San Antonio for a deepmulti-service clean of my home in Alamo Heights before family was coming to stay. Clarissa brought eco-friendly cleansers and cleaned the oven, refrigerator, baseboards, and area behind the cabinets without neglecting any space. I paid her via Zelle and the home was spotless and clean and refreshed and ready. She even dusted the blinds and cleaned the vents, which was not anticipated. This is my new go-to cleaning service in San Antonio for anything precise and dependable.

    5

    We contracted Alamo City Cleaning Services San Antonio to do a move-in clean for our new home in Westover Hills. Clarissa came with eco-friendly products and cleaned the oven, fridge, drawers, and all the baseboards with precision. I paid her in cash and everything was ready to unpack without doing a thing. She even tidied up the door frames and walls. This is just the type of meticulous house cleaning San Antonio folks need.

    5

    I use Alamo City Cleaning Services San Antonio for bi-weekly cleanings and it is literally life-altering. Paloma is always on time, super sweet, and cleans my Beacon Hill apartment like it is her own. I pay with Venmo and switch around extras such as the oven or cabinet insides. Having her come bi-weekly keeps my space in check and stress-free.