HVAC reviews in San Antonio, Texas

I’m always happy with Aramendia’s work. They have my full confidence in anything they do. This time I needed a plumber—and Toby answered the call! He was timely, friendly and courteous. His expertise in solving the issue had him in and out in no time.

I want to thank Aramendia and the service manager, Linsey for above and beyond customer service they gave us during our air conditioner outage. I spoke to Linsey and she showed authentic concern and sympathy towards our situation with the a/c not working. Her professionalism showed through as a leader and a person with ethics doing right towards their customer. I have the upmost respect for Linsey. God Bless you.

Appreciate the quick response by Luis the technician from Armamendia. I had a malfunctioning thermostat to our AC unit. He fixed the problem and explained why it had occurred. He also explained how to fix the problem if it should occur again. It's always great to receive quick, prompt professional service. Thaank you Luis.

Rodney..arrived on time.He did an excellent job on my yearly update and cleaning on my A/C and heating unit. Changed my filter .He is very knowledgeable and did a great job! I will definitely ask for him again.

Joshua Bruchmiller and his assistant were courteous and thoroughly professional and efficient. Josh kept me informed throughout the whole repair job by telling me what he was going to do, and the price involved. I couldn’t have been more pleased with their work ethics and the result of their work.

I’ve used Armendia for 20+years. The last couple annual maintenance techs appear to have taken short cuts to clear the drain. So today the tech showed me a picture of a clogged moldy drain. The tech today flushed the line properly.

They also sold me a new UV system to prevent mold. I was interested in the advantage plan until I read the contract and saw that it didn’t match what I was told it covered. 3 hours later I’m still waiting on a call for clarification.

I don’t blame the tech though. Other techs have explained it the same way. So it seems to be a training issue.

The service was much better when the company was family owned

Called today and was on hold for 40 minutes waiting to talk to someone about their advantage plan contract. After explaining the problem I got no response. Like they put me on hold hoping I’d just hang up. Which I did.

Now I’m trying to cancel my annual contract because I won’t work with a company that misrepresents its contracts and then can’t be bothered to speak to their customers.

Very happy with Aramendia, especially Larry a Master Plumber. He is so knowledgeable and helpful and does very good work. I have requested he come to take care of other plumbing issues in the house. So grateful to have a trusted technician.

Great Svc. Brought to my attention old filters replaced with newer product.That will take more of dust out of our home. I was noticing where our filters were just
Needing to be changed out sooner. Then the normal once a month. Thank you for your svc.

Louis Martinez was the service technician who came out to change our air filter. He was on time, knowledgeable, and very polite. He answered all my questions and gave me good information about a possible enhancement to our system. He is definitely invited back to our home.

I scheduled a maintenance service call for my AC/heating system at my house. Due to obligations at my job, I was not able to be at home at the time of my appointment. Aramendia worked with me and arranged for the Technician to come by later in the day. He was not able to get to my house until after 7 pm and proceeded to due a complete system evaluation. I am impressed by both the commitment and performance to do a good job. BTW, my appointment was on the day before Thanksgiving. Thank you Aramendia.

I've had my issues with Aramendia in the past, but this review is for the tech who has been out a couple of times for me. Tayven is polite and very knowledgeable. This visit was for maintenance for winter check. One problem I always have is having the office notify the tech that my filter needs to be replaced at each maintenance visit. They often don't have it in the truck because the office didn't notify them to bring it. Don't know why this happens so frequently, but that system needs to be fixed. I really like Tayven, but not sure I will renew any contracts with Aramendia.

Efrain and Noah . We're total ninjas they explained everything in detail and very knowledgeable in the procedure and capabilities of this unit. Shout out to both of these highly qualified professionals. Ninjas

Everyone from the sales rep to the technicians were great. I got recommended to them by a good friend of mine, and they lived up to it. My A/C went out on July 2nd so I called them the next day. Christian, the sales rep, arrived and went over everything the same day. He’s a really good guy but he has to have the easiest sales job ever because the benefits of the membership are unbeatable. Never imagined I could get this kind of service from a company period.

The techs, Paul and Andrew, were awesome as well. They came over on July 4th and were done by noon. Super professional, and I hope they get a bonus for doing all they did on a holiday to save my family from this Texas heat. Basically only took 24 hours from first call to driving away after installation. I can’t say enough good things, and I highly recommend everyone take a good look at the membership program. I’ll never have to go through my shitty home warranty for A/C again.

Time will tell if the repair service lives up to their reputation and good first impressions, but I have little doubt they won’t succeed. A+

Additional note: Andrew and Joe were great technicians for the drain leak I was dealing with. Absolutely quick and professional. It was great because there was a bit of a screw up on my booking time because of the international call line vs the direct San Antonio number. They came in unscheduled were put in less than an house with a completely new drain and pump. Great guys and a great service for dealing with the unconventional service. I really appreciate everything they do to fix bad situations.

Thomas and Kyle were on time to fix my leak in my front yard. Explained problem well. Finished work look sturdy. Only took a couple hours. Excellent job guys. Thank you.

Joshua B was great. H was friendly, professional and explained things thoroughly. Would definitely work with him again. Luis was also great! Very professional and respectful.

We had to replace our HVAC system due to exorbitant repair estimates that weren't diagnosed correctly on the first visit. The company was very professional and responsive when we committed to replacing the system. Such was not the case when I attempted to obtain the permit number issued by the city in order to file for a rebate with CPS. I spent a full 2 days using phone, text, email, and chat requesting the permit number to no avail. Short of driving to their office, out of desperation, I contacted the salesman that sold us the unit and asked for his assistance. Josh Landry had the permit number to me in 3 minutes, and should be commended for his actions. We'll probably continue to do business with Aramendia, but their customer service approach needs a bit more polishing.

Let me first say I have been very pleased with the AC maintenance service provided by Aramendia. Zero complaints. HOWEVER, not pleased with the pricing of system add-ons. My technician finally talked me into installing UV lights in all three systems. The quoted price was $8,400. I knew that was ridiculous but he told me if I upgraded to the Advantage Plan (at $153/month) there would be no direct charge. In my senior moment I agreed, not thinking about what happens if I sell my house and the new owner does not continue the plan. THEN I MUST PAY THE $8400 (less some small amount). At that point I research these lights and learned they retail for ONLY $750 each. A long way from the cited cost of $2800 each . My technician said the rest was for installation!!!! Each unit took 30-40 minutes. Anybody could have done it. I realize these companies will pad the cost of installs. However, this is far beyond anything remotely reasonable. I did send a complaint in but no reply. THE BOTTOM LINE: BEFORE YOU LET THEM DO AN INSTALL, THOROUGHLY CHECK THE PRICES. MY MISTAKE - WILL NOT MAKE IT AGAIN.

My family bought new units for heating and cooling last year. $50K later, we have still had issues. This is with purchasing the 24/7 service as well. Both summers there has been issues with heat and last year we were almost 90 degrees inside. In the winter we were down to 40 degrees inside. I am beyond disappointed in the service and quality of the systems. Great salesman for sure. Do not fall for their predatory tactics when you are in need of help. The photos include the damage that was done from poor quality work and understating of the equipment. They did come and clean up/repair the celling, but don’t know/can’t see all hidden damages inside the walls or underneath the insulation. Not to include I had to ask them to come back and clean up after themselves.

We had a water leak that we could not identify. Zachery Brown came out and quickly diagnosed the issue - he was helpful, professional and explained the issue in simple terms. We've used Aramendia for years because of the service and professionalism - we will continue to call them when needed and would highly recommend the team!

For about a year and a half, I had an ongoing issue with my HVAC system during the summer. Even though I had it set to 72°, the temperature would start rising around 2 PM and peak between 78° and 80°. I called multiple times to have it checked, but each time I was told that everything looked fine, with the right amount of coolant and proper pressure levels.

Three days ago, I called again—and this time Kenneth T. was the technician assigned to inspect the issue. He did an outstanding job. Kenneth was very thorough, explained everything clearly, and took the time to clean all components that needed attention. Out of all the techs who had come by, he was the only one who found the actual problem—a small leak in the coil that needed to be replaced.

I am adding to this review.

After Kenneth found the issue, Mike J. and Joe R. Came by to replace the coil They did an exceptional job installing the new coil in the attic.

They were courteous, professional, and clearly explained the issue as well as the steps they would take before starting the work. Once the installation was complete, they made sure all areas were cleaned up and restored to their original condition. I highly recommend Aramendia for any HVAC needs.

Moses Martinez was the lead technician on a service call to replace one of our hot water heaters that had failed. The hot water heaters are located in the attic so it's not an easy job. Moses was very efficient, communicated everything he was going to do and did a great job (with help from Noah). He answered all of my questions regarding preventive maintenance and left no sign that they had just replaced the hot water heater with the exception that we had hot water again.