HVAC reviews in San Antonio, Texas
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Amazing service!
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Amazing customer service. Fixed my issue so quick
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Awesome service.
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Excellent service and work!!
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Excellent work and amazing customer service i definitely do recommend this service.
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Great customer service and got the job done in a good amount of time! Highly recommend
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I had an excellent experience with Tech Daniel from Will Fix It. He was professional, knowledgeable, and thorough from start to finish. He jetted my main line and cleared a blockage caused by calcium buildup, then ran a camera to confirm the line was completely clean. He also tested multiple fixtures to make sure everything was flowing properly with no remaining issues. The service was covered under warranty, and Daniel made the whole process smooth and stress-free.
Highly recommend Daniel and the Will Fix It team for their outstanding service! -
Great experience with Will Fix iT today. Due to a builders error I had to shut my water off with no way to turn it on. I called them this morning and they sent Brian within a few hours. It took him a little less than an hour to fix and we have water again! Thank you!
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The best customer service ever, Mr. Ramon is very helpful, professional, polite, on time and patience to explained what need to replace or repair and find out very quick with camera run to the main sewer line and detect where is the leak and broken pipe. Thank you Mr. Ramon and Andy the Supervisor came by also, he is very helpful and nice, both of them are awesome. Very appreciate it with your help. Wish you and your family have a wonderful holidays.
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Todd was great. He replaced our garbage disposal really quickly. He was very pleasant to work with and did a great job. I would recommend Todd and Will Fix It for any of your home repair needs.
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Had Genesis come and diagnose AC issue and was very thorough. Unfortunately, my AC unit needed to be replaced. We had Dale come by to take measurements and gave us options on size of units would be cost efficient and assisted with the financial part of the process. Both Genesis and Dale were very courteous and explained everything in which it was easy to understand.
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Will fix it was prompt and professional, and their service guy, Joel was awesome. He explained everything took care of it quickly and cleaned up after he’s done and then asked any further questions I had he was great.
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SStevie Mojicaie provided excellent service! He explained the AC maintenance process clearly and gave great tips on keeping my system running efficiently. Super professional and helpful—I finally understand how my AC works! Highly recommend requesting him."
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Our first experience was good, but the after service has been a challenge. City inspector said the duct work did not pass inspection due to ducts not being properly sealed. Will fix it , sent someone out only after we called twice, over a span of two weeks of trying to get this corrected. Then the tech that came out to seal the ducts stepped through our ceiling , causing debris and insulation to fall all over the rug and walls. I called to talk to a supervisor and they said someone will be in contact. That didn’t happen, no supervisor called or came out to talk to us. Over the span of 4 hours after the tech finished cleaning up the mess and finishing the original job did we get a call from someone wanting to schedule to fix the drywall for the ceiling. But no one ever called to see what the damage was or if everyone was ok or to even apologize. Very disappointing that is the service we received after originally spending $5000 for their services.
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Called for a replacement of a garbage disposal and a leaky bathtub faucet. The plumber (Zach) was very professional and kept the communication open throughout the process. However, a simple repair turned out to be a month long ordeal due to parts not being available and agreement from We’ll fix it on how to complete the repair. The hot and cold water handles to the tub had to be cut off since they weren’t able to be screwed off which caused the delay. Additionally, tile had to be cut out to make the repair more accessible. As of today the repair was completed and I am waiting on the tile guy to come on Wednesday to patch up the hole under my tub. The picture attached is the current state of my tub. I’m also not sure why I was asked to complete a quality assurance call by We’ll fix it to rate the level of the repair when the job wasn’t done. The whole process took a month making my tub inoperable during that time. After going through this process I’m probably not going to go with We’ll Fix It again as the repair was overpriced and so much time was wasted. Total repair cost was $1,443. Regarding the cost of the garbage disposal, Lowe’s has the 1hp garbage disposal priced at $299. I was given a 0.5 hp for my repair. The garbage disposal replacement was flawless.
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I am glad the service was available same day that I called, Glad that it wasn't an AI chat service and I could speak to a person. Glad the work was actually done in one day we needed it. The tech was very nice.
What I am not happy about is how a very simple job that should have been very low cost ($150-$250) ran her over $1,000 because the tech convinced my elderly mother that she needed a pressure regulator on our side of the water connection after the city water meter. All we needed was her water line connected to the new water meter. But the tech was convincing so she agreed to something she absolutely did not need and started work before I found out. Event the water company had a laugh at this. the house has 2 water valves that can control the pressure if that was an issue, she did not need a regulator. If there was need for more work to be done since I was the one who called to schedule the work while I am out of town I still would have preferred to be contacted before extra work and costs were incurred. -
Brian was very efficient, he installed all 3 new toilets,clean and very careful with my home.one of the toilets seat was broken by UPS delivery and they said when the replacemt arrives they will be back to install the new seat. Brian was also very friendly.he checked every toilet to be sure it was flushing poperly and cleaned up all the debris and took the old toilets to dispose of.it was a great experience. Dustin was my job estimater and he was fantastic as well,he helped me select the correct toilets from home depot so thier would be no mistakes in size ,he checked presure and all toilets throughly,he was a great experience also. I would highly recommend
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My flash heater is not putting out hot water. The temperature outside is in the 30s. I called they sent someone out quickly. He went through my system diagnosed the problem. Gave me many options to fix the problem. Wasn’t trying to price gouge me. Service call was free. He was friendly and knowledgeable. I would recommend this company.
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I haven't had reason to call your company, but I would like to give your company a 5 star rating due to the kindness of whoever was driving the truck in this picture I posted. A few weeks ago I was entering the 10 freeway east, near Huebner. The traffic was a bit heavy, but your driver slowed to let me enter the freeway. Without that kindness I would likely have had to exit right away. That's a rare event these days. I decided I could return the favor by changing lanes and dropping back to get this picture. Please share this with the driver. Your employee represented your company wonderfully, even when dealing with strangers on the road.
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On January 20th, my hot water heater expansion tank experienced a leak, which I discovered approximately 6:00 pm, just prior to the anticipated arrival of inclement weather in our region. I contacted Will Fix It, but they informed me that they would be unable to dispatch a technician until the following morning.
The customer service representative I spoke with was exceptionally helpful. I requested that a technician contact me to assist in shutting off the water supply to prevent further damage. Stephen Hunter subsequently contacted me that evening to confirm that I had successfully turned off the system. He arrived at the residence at 10:00 am the following morning. After discussing the issue, we decided to replace the water heater, as it had exceeded its 10-year lifespan. While I acknowledge that I could have potentially repaired the expansion tank, I opted to avoid potential future complications.
Stephen Hunter replaced the water heater with utmost politeness and professionalism. He encountered an issue with the igniter, which prevented it from maintaining a flame. Stephen collaborated with us, providing regular updates on the progress of his work. -
Michael came out and was fantastic! He ended up having to call his supervisor Eli out who was also wonderful. They were able to come out within an hr and cleared the clog. The reason for the 4 star rating was the cost. It was not $83 as advertised for the cleaning, but the clog was cleared and the service was excellent.