HVAC reviews in San Antonio, Texas

Oh my gosh, I absolutely am so thankful for Airtron. They came out quickly and diagnosed our problem! All of the gentleman that came to our home or efficient, attentive, intelligent, and extremely helpful! I highly recommend their service plan which actually saved us a lot of money. I would definitely recommend Airtron to other homeowners. From start with Noah Perez coming out after hours at night when he diagnosed our problem and recommended the service plan to Leandra in parts who found the part. At first Trane said 4-6 weeks but Leandra found one in a day!!!! Also special thanks to Chris Torres and Andrew Garcia who came out and worked for hours replacing our evaporator coil. All staff went over and above!! Thanks !

Our experience with the entire team was exceptional. Lenny conducted a thorough inspection of our 16 year old unit, explaining everything in detail. Armando presented us with three options to consider. The next day, Ricky and Omar efficiently replaced the unit. Throughout the process, the entire crew demonstrated the utmost professionalism and knowledge.

Emmanuel was incredibly helpful knowledgeable and explained what he was doing, and how suggestions to maintain my system . He answered my questions about purchasing the system for the attic to prevent mold. He was knowledgeable, respectful and very well spoken. He would be an ideal person to train new employees coming on board to Air Tron!!

Positively great service and timely manner. The service included more inspection of my HVAC system. J
Guerra Senior Tec was checking every possible failed circulation and found critical errors left by installation and not check these areas or perimeters and even find failed areas of my HVAC that was left in disarray and not checked off as expected. Guerra was very communicative and made sure I was satisfied with my
If you're needing any maintenance it's with to cuddle around because I had an inspection but they didn't catch some of the things that will be a determining factor for a costly repair later.

What an experience! Had Jose and Jacob install a new HVAC for me today. What a fantastic team, Very professional, tedious and customer-oriented. Project an 8 hour window finished in 6 (thank goodness). If an install is something I did daily, I'd request those two daily. Great workers.

Technicians Jacob, Miquel, Omar, Will, Jose and Ricky were professional and respectful to my family and to our home. The installation went without issue or delay. They worked well as a team and are a credit to the Airtron organization. Thank you for a job well done.

Kaes Hunt came on time with 30 mins notice. He quietly did all the work and cleaned the HVAC system. I feel confident my system will run without any issues this coming season. Thanks to AirTran for hiring a good person like Kaes to service customers like us.

The AIRTRON tech, Ruben, did a thorough job troubleshooting my HVAC system & determined it was a faulty thermostat which was covered under existing warranty. He explained in detail , all troubleshooting steps which made me feel that he was very competent in his skill set and level of experience, which brought me " peace of mind". Very satisfied with the results.

Airtron sent out the DREAM TEAM! Azhaea and Claudio installed our new AC and furnace and were absolutely fabulous. They brought knowledge, patience, and true craftsmanship — especially impressive given the challenges of working in a 1941 house. They took the time to explain everything and made sure we were comfortable with the new system. Outstanding experience from start to finish! THANK YOU Azhaea and Claudio

Our Techician, Emmanuel Williams, did a great job servicing our 2 A/C systems. He was very detailed in explaining to us the proper measurements and pressures that everything should be. I would highly recommend him an air trying for any future needs that you need has been to do with your air conditioner systems thanks, Emmanuel.

I had AirTron out today for a seasonal service/tune-up on my AC/heat unit, and I couldn’t be more impressed. Emmanuel was the technician who came to my home, and from start to finish the experience was excellent.

Emmanuel arrived on time, was courteous, and took the time to explain what he was checking and why. He was extremely knowledgeable and thorough — inspecting the unit, cleaning components, verifying performance, and making sure everything was operating efficiently. I really appreciated the clear communication and the honest recommendations.

It’s rare these days to find someone who takes real pride in their work, but it was obvious that Emmanuel does. He left everything neat, answered all my questions without rushing, and gave me peace of mind that my system is ready for the season.

I will 100% be using AirTron again because of the top-tier service I received today. Highly recommend both AirTron and Emmanuel for anyone needing HVAC maintenance or repairs!

I had the 1 yr check up on my 1yr old system on Dec 2, the Technician said he would be checking out the heating system and spent a little over an hour changing the filter, adjusting the gas pressure on the furnace and other things. Dec 2 was a mild day and after he left, I didn't notice anything wrong. A cold front came in that evening and when I got up on Dec 3, it became clear the heat did not work. I called Airtron and they said they could have someone out between 3 and 5. A little before 5 on Dec 3, I had not heard from anyone so I called again. They said he was running late but, would come. Later, I got a text saying he could be here in 30-45 minutes. Matthew came a little before 6 and immediately began working on the unit.
I wonder about the competency of the Tech who came out on Dec 2 since as far as I know, there were no issues with the heating system and until after he was done, then, the heat pump wouldn't run due to a wire being left off and the furnace (aux heat) wouldn't run due to 2 bad limit switches.
I stayed with the Technician (Matthew) on Dec 3rd until he got things going.
I have a lot of experience in trouble shooting (not HVAC) and Matthew took a very systematic approach to troubleshooting the unit and getting the heat back for me. I am impressed with his knowledge and work ethic.
So to sum it up, I give the Dec 2 Tech a 0 and Matthew a 10. Good job Matthew!

Today my home was serviced by Emmanuel Williams. Mr. Williams was very professional, took time servicing my home unit inside and out. I had questions and he patiently explained everything I asked him. He made sure I understood everything that happened today. I have never had a bad experience with any Airtron tech that has serviced my home but today was top notch. I feel like this technician was very knowledgeable and took the proper time to check everything even things that were not checked previously. Once he completed the inspection. He went over everything with me and asked if there was anything I needed him to explain again. It felt great knowing that a member of the team that took pride in his job and making sure I was happy with his work as the customer. Thank you for your hard work and dedication Emmanuel!! Hope to see you again next year!

Omar and Ricky did an outstanding job installing our new AC unit. They were professional, knowledgeable, and respectful of our home from start to finish. They explained everything clearly, worked efficiently, and made sure everything was clean and working perfectly before they left. Airtron is fortunate to have such a great team—highly recommend!

Emmanuel Williams, Airtron HVAC Technician, came by yesterday to service our heating and cooling system. He was very professional, friendly, and thorough. He recommended a couple of additional services we should consider (Float Switch and iFlo system). Both good ideas! I highly recommend Emmanuel and Airtron for you heating and cooling needs! Thanks Emmanuel!!

Alan Orduna did a fantastic and thorough job. He went above and beyond to make sure my house would stay cool until the part i need for my A/C is available.I hold Alan and Paul to the highest caliber and I am greatful for their time and expertise.

We had the pleasure of Airtron’s technician named Mark Young come out and perform maintenance on our AC unit, he was very polite, knowledgeable, and very professional. He explained everything he was doing & gave an overall summary of what he did and what it should look like. If we’re able to keep our same technician when service is due again that would be great. Overall great service!

We would like to express our sincere appreciation to Airtron for the excellent service provided. In particular, Emmanuel Williams did an outstanding job—he was highly professional, dedicated, and extremely detail-oriented throughout the entire process. He took the time to explain everything clearly, demonstrated great expertise, and made sure every detail was handled with care.

We are truly grateful to work primarily with Emmanuel, as well as with the entire Airtron team, for their commitment, responsiveness, and high standard of service. It has been a great experience, and we highly recommend Airtron

Emmanuel Williams came to my house today to do the HVAC maintenance. He was very thorough and friendly. He explained everything he did and the reason behind it as well as giving me a crash course on maintenance other than the typical air filter replacement. He even followed through when I gave Airtron a notice to text me when he arrives because my daughter was napping.

Thank you Emmanuel and Airtron for providing great service.

Our thermostat went out. After following the instructions to resolve the issue, we could not get the thermostat to work.
Called Airtron for assistance and made an appointment for the afternoon, to early evening. The technician, Travis checked all possibilities, and discovered the issue... Within minutes he got the thermostat to work... He also, took time to explain, and an additional item to check when the issue arises again.
Exceptional, professional assistance...
We have a maintenance contract with Airtron, and they are very good about responding.
Thank you Travis...

Airtron sent over Emmanuel Williams to our house to do a routine service this week and he was awesome. The service was fantastic and he was very personable. He walked both me and my mom through everything in terms that we were able to wrap our head around. Super great service and he did great work. Would recommend him any day of the week and twice on Tuesday.