HVAC reviews in San Antonio, Texas

4.7 based on 9066 reviews Back to the listing
    5

    Joel, Josh and Warren make a great team for Elite. Very professional, friendly and very knowledgeable. They really care about customers. The AC maintenance plan will save us a lot of stress and money. We highly recommend them for your heating and AC needs.

    5

    These guys did a great job on my ac replacement. Decently priced and they were very respectful of my home. Big shout out to warren he even checked in on me to make sure everything was running well. I also called at 10pm a few weeks later and they answered to help me through a quick fix. Everything works and I’m very happy with the results!

    5

    I am so grateful to Elite Air Care for everything they did for me and my family. After i was wronged by another company, my home warranty company sent out a new one, Elite Air Care! These guys are so professional , very knowledgeable and very polite. Joshua was our service tech and he explained everything to me,which was so amazing. Adriana was so sweet to talk with on the phone and helped me with the process with my home warranty. I was treated like family by them. Elite Air Care, actually takes care of you like family and treats you with respect. Elite Air Care wanted to make sure i was in a cool house before my heart surgery. I can not Praise this company enough!!! Josh and Warren fixed my AC and took their time making sure everything was working properly! I signed up with their maintenance plan, which i Highly Recommend you do it will save you money in the long run with your AC! They are fast,reliable, extremely knowledgeable and so polite! They're a True Blessing! I would definitely recommend them to all my family ,friends and neighbors!! Trust me you will not be disappointed. Thank You to everyone at Elite Air Care for helping me! You found a customer for life! Thank You for all you do.

    1

    We had a bad experience with Elite. We do not recommend. Stay away! They came out and replaced our air handler up in the attic in December. By February, the ac went out. I called the warranty again and they sent them back out to diagnose, they told us the outdoor unit was to blame, and 30-45 day wait on parts, of course, cause they didn’t want to have to eat their labor cost to fix the air handler again. I waited 30 days and called to get an update and was told parts would be another 45 days. At this point my patience ran out and I called two other companies to give me second opinions. Both companies said it was the evaporator coil in the unit in the attic. Warranty wanted Elite to handle it so Elite insisted on using dye to diagnose again. So they come back and supposedly put dye, after two weeks nothing is showing dye. They come back and now state they think the leak is in the lineset, not the outdoor unit. At this point I tell my warranty I don’t trust them, they are giving me the run around because they don’t want to warranty the labor cost on the air handler. Two months wasted and a hot house, the whole time! When the owner/manager called me at one point he was so arrogant, rude, and said he would come to the house himself to diagnose and never showed up. Then has the nerve to lie to the warranty company and say he stayed in the car. Give me a break the ring camera shows no person in the car besides the technician that came. When our ac did finally get fixed by another company, they stated they didn’t see any evidence of dye in the system at all and they did pull out the coil and replace, so they would have seen it. Also our drain pan and the plywood was installed by elite off level and they had to fix that too.
    Anyway, avoid this place. Unless you want the run around. Very disappointed. And will never recommend.

    5

    We had Rudy come to our house to check our AC that wasn’t cooling properly. He was excellent. Very nice, polite, and had great knowledge of the products. He took his time to explain everything he was looking at and we appreciated that very much. Thank you for the great work Rudy!

    5

    There is no one I would call regarding a/c or heating issues but John DeLaRosa of Air RX AC & Heating. He is not only an expert but, moreso, an honest businessman who I can depend on to provide the best service for my home a/c & heating needs. I highly recommend Air Rx AC & Heating and John DeLaRosa for highly expert and honest results!

    5

    Outstanding service. Quick response which is the most important part. Very fair pricing. John was very friendly and showed me everything going on. Overall just incredible. Will definitely use again when needed.

    5

    Very very friendly, very professional and helpful.👍 Would give more than five stars if I could.

    5

    So thankful to AirRX and John for being able to quickly fix our AC during a holiday! John was quick to respond, informative, and incredibly helpful. We will definitely be using them for preventative services, as well as emergency calls in the future.

    5

    Rudy and John just left my house at 11 pm and thank goodness for these two staying and working so diligently to finish the repairs to my air conditioner so my family can sleep tonight. They are extremely polite and explained everything very well and gave several different options to go with on the repairs and I’ll be using this company for all my air conditioning and heating needs from now on. Thank you guys so much.

    5

    The technician John came out to our home to do a routine maintenance on our unit. Thank you for explaining everything to us. Excellent! customer service..

    5

    It was comforting working with John and his team on our new home's A/C unit. I received the best service, professionalism, and upfront and fair pricing. He responded quickly to my call and kept me posted on the work. I highly recommend his company for your A/C service and repair! Thank you John and Air Rx team.

    5

    Recently had our Air Conditioner unit replaced by Air RX. John and his team did an outstanding job. They gave us a reasonable price for the unit, and were very efficient and thorough. We will definitely continue to use Air RX for all our air and heating unit needs with

    5

    Rudy and John really went above and beyond coming out on a Sunday to diagnose. My unit was from 1999 and needing too much love. I was given several options with no pressure. Unable to get the AC cooling without burning money, they brought 2 window units to keep us going until the install scheduled for the next day. Great service and lots of patience.

    5

    I couldn’t be more impressed with the service I received. My AC broke down and I called this company for help. They were quick to respond and the technician arrived right on time. He was professional, friendly and got the job done efficiently - my AC was up and running in no time! The entire experience was seamless and I’m so grateful for their fast and reliable service. Highly recommend this company to anyone in need of AC repairs or even for diagnosis.

    5

    Amazing work. John with AirRx came correct with an outstanding repair service today. I am a new tenant in a rental home and to my surprise we had no ac upon moving in. Air Rx was able to diagnose and repair the issue in less than 24 hrs. John was professional and polite as he went above and beyond to make this an awesome experience. It's companies and people like this that really do make a huge difference in our community. Thank you again John!

    5

    I returned home this afternoon to find my house sweltering at nearly 86 degrees. After some troubleshooting, I knew I needed expert help. I reached out to John, who was incredibly attentive and listened carefully to my concerns. He responded promptly and arranged for same-day service. His kindness and expertise made a world of difference. I highly recommend his services!

    5

    My AC/Air went out and I contacted Air Rx Saturday morning, John was helpful and after an extremely long day with all of the other overloaded systems he had, kept his promise to get me in that evening. He was here until 10 pm diagnosing. He was extremely courteous and explained everything to me with detail. Unfortunately, my motor was shot, they worked diligently to find a new motor that wasn't on a 4 week backorder on Monday! He communicated with me throughout and was able to get me on the schedule for replacement Tuesday.
    Thank you John! For your professionalism and commitment to service.

    UPDATE: I had a whole new install and this company set the bar! Beautiful job, and again great customer service. What a stressful situation but they are thorough and got it done so fast when my heat was out.

    5

    As always Rx AC performed good service on my Heat Pump and sytem inside the house. Jose , as all the other guys that work there, always do a excellent job in keeping my system going. RX AC has been taking care of us for over 5 years. I highly recommend them. Thank You.

    5

    Great customer service and knowledgeable on the service he was providing for both of my houses. I’ve been using this company over three years.

    5

    AirRX is professional and quick to install an ac unit. John was extremely helpful and worked with us on getting the best deal for a new ac unit. Adriana (dispatch/customer service) was also very nice and communicative. We appreciate all their help!