Plumbing reviews in San Antonio, Texas

Tiger Services has always been prompt, professional, and knowledgeable with yearly maintenance and any issues with our system we have had. I feel I can trust them with giving me a straight diagnosis and helping me maintain our older AC unit.

We like Tiger. We are long time Maintenance members. Tiger contacts us twice a year, sets up the appt w us, sends reminders. Very professional. And as it turns out worth the membership cost. Our technician this time was Cristal. Again very professional, but friendly. The visit takes a little long because they are so thorough with their visit reports. But worth it.

John unplugged our condenser drain line and gave me some maintenance sits that , as the owner, I can do to keep the line clear. He also made sure I covered the laundry sink drain so there was no splatter when he pushed the clogged out. John was prompt, respectful, conscientious and knowledgeable about our newly installed Lennox 3.5T system. It was a pleasure having him at our home.

I have Tiger Services for many years as I have maintenance contracts on 2 properties. This has helped with my long term costs.

I have been a customer of Tiger AC for decades. I have been very satisfied with their services. This week when my AC unit needed to be replaced, of course I went with Tiger AC. I was very pleased working with Dalton, Jamal and the 2 installation technicians who were very polite, efficient and helpful. They finished sooner than expected and cleaned up afterwards. I am very pleased with my new unit and I would totally recommend Tiger AC’s services to everyone!! :)

Another excellent service. I've been with this company almost 40 yrs. Bought 2 new HVAC systems. They come as scheduled. Office keeps in touch. Check-ups seem thorough. Both heat and a/c work great. Problems are always discussed. A few years ago, the problem was way way down the list of possible causes. That tech worked for 2 hrs to find it. He had to be very skilled to even think of it. This company has always been very good to me and accommodating on my contract when I was away on due dates.

I’ve been with Tiger Services, for my HVAC service, for several years and they are an excellent company. They are committed to quality service.
The Technicians are skilled, reliable and always on time.
Thank you Nikko for your professionalism, skilled workmanship and wonderful attitude!
I really like the Tiger Services preventative maintenance plan also. I don’t have to remember when my air conditioning or heating system needs to be checked. The friendly office staff keeps track of that for me and they call me when it’s time to make an appointment.
I highly recommend Tiger Services!

Adrian did a great job for us. He diagnosed a couple of issues we were having and gave us options. The solutions were fairly priced and effective. We highly recommend Tiger Services!!

The day after we renewed our annual Tiger Service Maintenance Agreement, our 23-year-old Rheem HVAC gave it up. This unit had been installed by Tiger Services (Air Alamo at that time) and we've maintained the annual maintenance agreement since installation. Because of its age, we had already decided it was time to replace the entire HVAC with a more efficient system. Tiger was the first on our list of the five installers we contacted, and the Tiger rep was the only one who didn't remark on the filthiness of the condenser unit. All of the other reps noted it appeared not to have been cleaned in years, as dirt was caked on the compressor and wiring and the condenser fins were completely clogged. I was irritated to learn of this, because the unit was supposed to be thoroughly washed out annually in accordance with our maintenance agreement. But I decided against complaining to Tiger, since the unit was going to be replaced anyway. Then, the final rep on our list asked if anyone had examined the unit to determine the fault, since we had a service agreement. We answered "no" because even though the agreement was in force, we would still be charged for a service call. In fact, the primary reason we had renewed it again after so many years was to potentially take advantage of the discount on a new installation, a perk in the service agreement. The rep said he would be happy to check it out at no charge, since he was already here to provide his estimate for a new installation. Ten minutes later, after again remarking how dirty it was, he found the problem, replaced the defective component with a new one from his truck, and had it running. Then he proceeded to also check the other electrical components and the coolant pressure and pronounced it OK. We paid him a nominal fee for the new part, his labor was at no charge. He said he would be happy to sell us a new installation, but as long as it's running well, why not wait until it really breaks for good? He was right, of course, as well as providing among the lowest estimates for the unit we wanted. Ironically, Tiger Services delivered one of the highest estimates for the identical installation. The following day, we telephoned Tiger Services to complain about their estimate to a loyal customer and requested a refund on our service agreement. We also demanded that Tiger Services send someone to our house to thoroughly wash out the condenser, because they had failed to live up to the service contract terms. Today, the Tiger Services owner telephoned us and agreed to refund the service agreement, but balked at our demand to make good on all of the previous agreements. I told him I would be happy to send him pics of the unit to see for himself and he wasn't interested. His reply was, "we don't think we can make you happy, so it's best if we part ways now". That's what we got from this business owner after twenty-three years as a loyal customer. Are we upset? You bet we are. As far as we're concerned, we wouldn't accept a new installation from Tiger Services even if it was free. They cheat their most loyal customers.

The service Tech was on time and performed the first semi-annual system service on our new Lennox Heat & A/C system. The service call was completed with care and professionalism. Next service in six months!

My daughter unfortunately used this company.
Her air conditioning was not working and Tiger sent a technician to assess the problem.
This technician initially felt that it was a drainage issue and tried to clear the drain.
He never accomplished this task, my daughter did!
Next he said that a sensor was faulty and needed replacing! He quoted an inflated price!
Finally my daughter contacted another company and the problem was recognized, and the system was repaired in a timely manner.
As a result, I reached out to Guy, the service manager at Tiger and asked for a refund. As expected, he defended his technicians and refused my request. This was a sad and expensive ending that my daughter had to endure!

This company will charge you more money than you can imagine, and send out techs that have no idea what they are doing. Nikko came to my home several times stating each time a new issue with my AC was causing it not to work. I would pay the money have the bogus repair completed all for the AC to never actually work. He quoted me over $5,000 on his last visit for a repair that was just bogus, and at that point I knew he had no idea what he was talking about. How can you come up with 3 different problems to fix the AC and expect the customer to trust you when you never could actually explain the problem. He also quoted me $700 at some point for a $23 dollar part install and that part. Anyways just do yourself a favor and do not use tiger services. My hard earned money, my time and my family suffered due to no AC because of an inexperienced tech who couldn’t just say you know what I don’t know what the problem is instead of leading us down a rabbit hole of false made up issues. Tiger Services needs to train their techs and help them learn and grow and not send them out to homes when they lack experience and knowledge. Please save yourself the money and the weeks I went through with no AC and call a different company. I called Blue Dot and he was able to come to my home within hours of me calling on a Sunday and tell me the issue in about 5 minutes. He even explained the issue in detail. He then ordered the part returned to my home a couple days later repaired my AC for about the price I paid Tiger Services to do a bunch of things that were made up issues.

Tiger technicians arrived at 9am. They did a good job and were very efficient. Our air conditioning system was horrify checked. I think they did a good job.

I am so happy with the service that Tiger Services provides. They come when I need them to come and their preventative maintence package is a great value.

Tiger services is fast friendly and reliable. They have come out twice in the past few months to make some repairs on the ac in the house we just bought and both times they’ve been helpful and informative and fixed the issue quickly!

My family has done business with Tiger Services for many years. They are above all trustworthy, which speaks volumes in this day and age. Adrian Perez came out and serviced my air conditioner and performed various checks to insure everything was working properly in these dog days of summer 🌻

Adrian was all business as he went straight to work after I briefed him on the systems we have. He fixed a minor problem I had with the thermostats and assured me that all was in working order.

Tiger Services are very reliable and their technician, Edwin Lipinski Jr was very thorough. He gave us information on possible future issues with our unit. Recommended a filter replacement which we did. Checked the inside and outside AC / heating unit. We appreciated putting on shoe covers upon entry into our house. It showed his consideration. We have used Tiger Services for years and Edwin performed a thorough inspection. Thank you to Tiger Services for providing the
professional services.

We are so grateful to Ignacio for coming out to our home when our AC suddenly stopped working. He responded quickly, diagnosed and fixed the issue right away, and was so polite and kind throughout the entire visit. What really stood out was that he didn’t try to upsell us on anything unnecessary — just honest, straightforward help. We were so impressed that we ended up joining the company’s maintenance plan so our unit can be regularly serviced from now on. Thank you, Ignacio, for your professionalism and excellent service!

Tiger services always does a great job. They are clean, professional, and fairly priced. They never try to upsell. Nikko is very professional and knowledgeable.

Technician, Adrian did great job and explained us what was problem. He came to our house as soon as he took care of others. Tiger was only one service company to return our request even the Holliday weekend. Technician and the company were well trained and gave reliable service. Thanks for taking care of our A/C problem resolved.