HVAC reviews in Spicewood, Texas

Jordan was came during the 2026 freeze to quickly help with an issue and he was very helpful and professional. Thanks to him, we were able to stay warm.

While he wasn’t able to fix the issue today, Jorge is looking into ordering parts and estimating costs for repair. He arrived on time and was very knowledgable about the Mitsubishi mini-split, so we look forward to having him do the work. Thank you for the quick appointment too!

HVAC Cowboys was the second service company I had out after a mini-split I installed myself for my shop lost all refrigerant (my fault) . The first company despite asking me when I made the appointment all the details, didn't pass any of that on to their tech. When he came out, was surprised it was a mini-split, and said he didn't have the right refrigerant, the right fittings and a crappy, "I can't work on" this attitude and left.
So I called HVAC Cowboys. Their service tech, Jordan, called before he came out, listened to what had happened, asked questions and made sure he showed up with the right refrigerant, right fittings and the right attituded. Next time I need a new system for the house, I'll call HVAC Cowboys first.

Incredible response and professionalism. I am fortunate to have one of their professionals, Jordan, in my neighborhood. I’d seen his HVAC Cowboys van in front of his house and decided to take a chance and knock on his door when we realized our AC had gone out and the temp in our house was rising quickly. He dropped everything to come over, thoroughly checked everything inside and outside the home, and diagnosed the issue. It turned out to be a simple fix but only due to Jordan’s knowledge and prompt response. He also took the time to explain everything in easy to understand terms and saved us a ton of money. I’ll be using HVAC Cowboys from now on

Great company to work with. Ordered and installed a mini split system that works great for what I need. Installers were very professional and did a great job!

Cowboys came out 10:30 on a Saturday night in sub zero temperatures, got me up and running. Then I needed a inducer motor, they installed, bad from the factory. They took care of me in timely fashion. All reasonably priced. Couldn’t be happier. Thanks hvac cowboys. Rusty F

Quality product (Mitsubishi mini-split) well installed (AC + heat) at a competitive price. The installers were competent and thorough. HVAC Cowboys owner was responsive to questions both before and after installation. They are anxious to please, to give quick service, to be there for any follow up questions. Note that HVAC Cowboys is NOT the similarly-named, very low rated, and Better-Business-Bureau-skewered company in San Antonio. I suppose when you include the word "cowboy" in a business name in Texas, you invite confusion; but for clarification, HVAC Cowboys in the Austin area is great.

Was surprised when I could speak to a tech at 8:30 on a Friday night. He tried to help diagnose it over the phone, but I did everything he suggested and still no AC. He showed up on time Saturday morning and found the problem (a clogged drain) within a few minutes. Spent about 40 minutes cleaning it out and moving a spliced line inside the outside unit. Got it fixed. Spent 10 minutes talking about an annual maintenance plan and providing a quote.
Then came the bill. I expected an after hours charge and he did me a "favor" by only charging me for an hour - which is how long he was there. But $670 for an hour of after hours labor is insane. Called Monday to ask why we were charged for an hour of labor and a charge for clearing a drain (again labor). Told they would have the office manager call back. Its Tuesday night and no call back. Guess we will continue to look for an HVAC company.
I had them out previously and was quoted $700+ to recharge a 6 month old mini split another company installed. We passed on that service and they did not charge us. I was told the charge was high due to refrigerant costs. Thought they deserved another chance since their office is practically across the street. Now I realize they are crazy expensive. Sometimes going local does not work out. Service - 4 stars. Price 2 - stars.
****Update - they tried a couple times to reach us (we were tied up both times) and saw this review. They refunded the hour of labor and charged for clearing the drain and the after hours charge bringing the total down to a more reasonable rate. Changing the review from 3 to 4 stars based on their willingness to be more reasonable in their rates.

My VRF system was different and my situation was unique. Phillip navigated the difficulties with intelligence and professionalism. He was able get past some roadblocks that would have stopped a less experienced tech. Philip stuck with it until my system was running well. I am very satisfied with the service.

Jorge was extremely professional and knowledgeable - diagnosed the issue quickly, fixed it, provided pictures and video of the before and after. Cool air was immediately flowing and everyone is MUCH happier.

We have been working with HVAC Cowboys for over a year on couple of fixes and routine maintenance. Folks are thoroughly professional and fairly priced.

Jordan Breedan was very commendable and refreshingly straight forward w the findings and solution options !!! Full 5 Stars !!!

I strongly recommend these folks !!!

Jorge was the best! Came to check out our unit and got us squared away in a few hours. Will definitely be using them again!

Excellent experience! The technician was knowledgeable, fixed my AC quickly, and cleaned up after the job. Fair price and friendly service. Highly recommend.

We recently used HVAC Cowboys to fix our AC unit. Our technician, Jorge, was incredibly helpful. He was knowledgeable, patient, and thorough. I would definitely work with him again.

Phillip was awesome! Performed general maintenance but also found and fixed a leak for us in our drain pipe. Plus his solution to repair it was easy and didn’t require us tearing up the house. Every interaction with the HVAC Cowboy team has been great!